What is an eSIM?

An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use two phone numbers at the same time.

How to install and use eSIM after the purchase?

You do not need to remove your current physical SIM card and are free use the physical SIM and eSIM in parallel on the same device.

Activate the eSIM by go to redemption link (by scanning the QR code in booking voucher OR access this link, enter your Voucher ID and your email to receive eSIM and instruction. Please ensure to connect to Wi-Fi before scanning the QR code.

For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.) 

Does my phone/tablet support eSIM?

Click here to see eSIM supported phones and tablets.