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Sunstone Hotel Penang

Hotels
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

7.9

Convenient
From 535 verified guests reviews

What Guests Say About Their Stay

Strategic Location (3)
Unstable Wifi (1)
Nice Bathroom (1)
Clean Room (2)
Indriana R.
9.4
/ 10
The room is fine, comfortable and the toilet is very good.
Stefani J.
9.1
/ 10
Near Lam Wah Ee Hospital. Near food market.
In the Area
See Map
17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sunstone Hotel Penang is a hotel in a good neighborhood, which is located at Jelutong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sunstone Hotel Penang

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17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600
Lobby Sunstone Hotel Penang
Lobby 2 Sunstone Hotel Penang

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Location


Sunstone Hotel Penang is a hotel in a good neighborhood, which is located at Jelutong.

The hotel has a very good location, also near the Penang International Airport (PEN), which is only 10.71 km away.

The hotel is located only 5.07 km away from Penang Ferry Terminal.

Not only well positioned, but Sunstone Hotel Penang is also one of hotels near the following Tasik Mengkuang within 22.29 km and Pearl City Mall within 24.05 km.

About Sunstone Hotel Penang

Sunstone Hotel Penang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Sunstone Hotel Penang is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Sunstone Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunstone Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunstone Hotel Penang is suitable for you who value privacy during your stay.

Sunstone Hotel Penang is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sunstone Hotel Penang is a wise choice for travelers visiting Jelutong.

All facilities in Sunstone Hotel Penang

Common Space Sunstone Hotel Penang
Common Space
Lobby Sunstone Hotel Penang
Lobby
Exterior Sunstone Hotel Penang
Exterior
Bedroom Sunstone Hotel Penang
Bedroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff

In-room Facilities

  • Desk
  • Shower
  • TV

Transportation

  • Limited parking
  • Parking with surcharge

Public Facilities

  • Coffee shop
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sunstone Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently asked question in Sunstone Hotel Penang

What are available facilities at Sunstone Hotel Penang?
There are top facilites at Sunstone Hotel Penang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunstone Hotel Penang?
The standard check-in time at Sunstone Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Sunstone Hotel Penang

Overall Rating & Reviews

From 535 verified guests reviews
7.9
Convenient
Fantastic
91
Very Good
277
Satisfying
41
Average
126
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (3)
unstable wifi (1)
nice bathroom (1)
clean room (2)
great room (2)
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Category
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Language
English
Show Reviews with Photos
RD
Rizky D. L.
6
/ 10
08 Feb 2024
Old hotel and smellyy

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seftirina s.
Medical
9.7
/ 10
08 Jan 2024
The accommodation is really clean, I booked a family room (double-double) and the room is indeed spacious, the toiletries are toothbrush+ toothpaste, soap dispenser in the shower cabin. The hotel is a walking distance to laundry, food court, convenience store, KFC, Bank Niaga, and hospital lam wah Ee. The price is really worth it. The elevator is rather small but other than that, this was a good place to stay.
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MS
Marlina S.
Medical
8.8
/ 10
10 Aug 2023
Good location, easy and near to food centre.

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RS
Ryan S.
Medical
9.1
/ 10
08 Jul 2023
Booked on room 209 / family room. Pros. Clean, near market and food court, near lam wah ee hospital. Unlimited drinking water. Cons low water pressure. Limited hot water
Review photo of Sunstone Hotel Penang from Ryan R.
Review photo of Sunstone Hotel Penang 2 from Ryan R.

1 liked this review

ns
nur s.
8.8
/ 10
15 Jan 2023
The shower head have 3 outlets but only one can function. Told the receptionists but they said it has been like that since lockdown and nothing they can do. Near to most of the famous eating spots. Good locations. Limited irons so I didn't get to iron my clothes cause other guests were using.

2 liked this review

AA
Azureen A.
Family vacation
6.1
/ 10
30 Nov 2019
Firstly, it takes more than 20mins to get my room key, secondly, the extra bed promised is not really a mattress it was a kinda like a thin bed comforter, thirdly, there's no heater for coffee, no hanger in the cupboard, the carpet in the room has stains all over it, next, it says before I purchase there's wifi, but there wasn't! Oh and lastly but the most annoying thing was the air conditioner sucks even in cooling mode, the room was hot. We ended up asking for a stand fan! The bathroom was small, the mirror got stains all over! Not recommended, unless if you're desperate. The only good thing was the shower set was awesome. Okay bye!
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2 liked this review

Hs
Hery s.
5.1
/ 10
01 Nov 2019
Poor internet connection, I have to stay in lobby to use it

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hendra
Medical Travel
5.4
/ 10
03 Oct 2019
the room was dirty and they don't have tv kabel. only using tv antenna

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HH
Hendra H.
Medical Travel
5.5
/ 10
01 Oct 2019
room was dirty, below expected

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TM
Tetty M.
Medical Travel
4.8
/ 10
25 Sep 2019
It was dusty, from the time we entered the front office, even more when we entered our room, sprayed air fresher, and wait for 20mnts, got itchy on all my skin, seems like no one ever stay in the room for such a long time. No wifi in the room, when I asked staff at front office, he simply said yes no wifi in the room, so we have to go down to the lobby and do our things there. no apologies, no nothing. Then, we decided to checked out, only after 30mnts we checked in. Still, staff doesn't say anything, doesn't care at all. I paid for 2 days, and stayed only for 30 minutes. what a shame.
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2 liked this review

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Exterior 4 Sunstone Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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