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ASTON Batam Hotel & Residence
ASTON Batam Hotel & Residence
Hotels
Jalan Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29444
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8.7
Impressive
From 2,389 reviews
About Accommodation
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Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Friendly Staffs (8)
Tasty Breakfast (4)
Complete Facilities (1)
Comfortable Room (1)
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Jalan Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29444
Discover More About ASTON Batam Hotel & Residence
Location
ASTON Batam Hotel & Residence is located in area / city Lubuk Baja.
About ASTON Batam Hotel & Residence
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ASTON Batam Hotel & Residence exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ASTON Batam Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at ASTON Batam Hotel & Residence.
All facilities in ASTON Batam Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
- Steam room
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
- Area shuttle
Business Facilities
- Business center
- Meeting facilities
Accommodation Policy & General Information in ASTON Batam Hotel & Residence
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in ASTON Batam Hotel & Residence
What are available facilities at ASTON Batam Hotel & Residence?
There are top facilites at ASTON Batam Hotel & Residence such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ASTON Batam Hotel & Residence?
The standard check-in time at ASTON Batam Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in ASTON Batam Hotel & Residence
Overall Rating & Reviews
From 2,389 verified guests reviews
8.7
Impressive
Fantastic
971
Very Good
1,099
Satisfying
61
Average
258
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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friendly staffs (8)
tasty breakfast (4)
complete facilities (1)
comfortable room (1)
spacious room (5)
great view (1)
tasty food (6)
great location (6)
See More 8
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Language
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RT
Rama T.
Leisure
10
/ 10
10 May 2024
Hotel dekat dengan kota, 20 menit dari pelabuhan Sekupang. Bersih dan nyaman.
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Accommodation's Reply
20 May 2024
Dear Rama, We are very pleased to hear that you enjoyed your stay and found our hotel's strategic location, only 20 minutes from Sekupang port, to suit your needs. Cleanliness and comfort are our top priorities, and we are proud to meet your expectations in this regard. We look forward to welcoming you back to Hotel Aston Batam on your next visit to this city. If there is anything else we can help with, don't hesitate to contact us. Warm greetings, Aston Batam Hotel Management.
MS
Marcella S. P.
Business
9.4
/ 10
29 Apr 2024
You guys need to change the TV into smart ones. No one wants to watch regular TV nowadays.
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Accommodation's Reply
29 Apr 2024
Dear Marcella, Thank you for sharing your feedback with us. We appreciate your suggestion regarding the TVs in our rooms. We are constantly looking for ways to enhance our guests ' experience, and your input helps us do that. We will definitely take your suggestion into consideration for future improvements. In the meantime, we hope you enjoyed your overall stay with us at Aston Batam Hotel and look forward to welcoming you back in the future. If you have any further suggestions or requests, please feel free to let us know. Warm Regards, Aston Batam Hotel Management.
V***a
This is a guest profile.
Leisure
10
/ 10
23 Apr 2024
Kamar, fasilitas semua bagus dan selalu balik nginap disini kalau ke batam, cuma belakangan menu breakfast nya agak kurang rasa nya, anak umur 6th bayar breakfast walopun cm makan sosis sama telur aja.
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Accommodation's Reply
14 May 2024
Dear Guest, Thank you for your positive review regarding our rooms and facilities. We are happy to know that you always come back to stay at the Aston Batam Hotel when you visit here. We apologize for your dissatisfaction with our breakfast menu recently. Your input is very valuable and we will convey it to the culinary team to improve the quality of taste. Regarding the children's breakfast policy, we will consider your input for further evaluation. We hope to welcome you and your family back with a more satisfying experience. Warm greetings, Aston Batam Hotel Management.
Herdianti
10
/ 10
01 Apr 2024
Always happy and enjoy stay in this hotel.
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Accommodation's Reply
05 Apr 2024
Dear Herdianti, Thank you for your positive feedback! We're thrilled to hear that you always enjoy your stay at Aston Batam Hotel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it 's wonderful to know that we've met your expectations consistently. We look forward to welcoming you back again soon for another happy stay! If there 's anything specific you'd like to share or if there are any additional ways we can enhance your experience, please don't hesitate to let us know. We're here to ensure your stay is nothing short of exceptional every time you visit. Warm Regards, Aston Batam Hotel Management.
M***r
This is a guest profile.
Business travel
6.5
/ 10
22 Mar 2024
Room not good and no cleaning, liff slow not enjoi.
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Accommodation's Reply
28 Mar 2024
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Aston Batam Hotel. We deeply regret to learn about the issues you encountered during your time with us. We sincerely apologize for the inconvenience caused by the condition of your room and the lack of cleanliness. This does not reflect the standards we strive to uphold at Aston Batam Hotel. Rest assured, we have addressed these concerns with our housekeeping team to ensure that such lapses are not repeated in the future. Furthermore, we are sorry to hear about your dissatisfaction with the slow elevator service. Your feedback is invaluable to us, and we will take immediate steps to improve the efficiency of our lift system for the convenience of all our guests. We truly appreciate your patronage and hope that you will give us another opportunity to exceed your expectations on your next visit to Aston Batam Hotel. Please feel free to reach out to us directly if there is anything else we can assist you with. Warm regards, Aston Batam Hotel Management,
M
Mena
Staycation
8.5
/ 10
16 Mar 2024
The bed is good, all clean and feel peace.
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Accommodation's Reply
21 Mar 2024
Dear Mena, Thank you for your review! We're delighted to hear that you found our beds comfortable and enjoyed the peaceful atmosphere during your stay at Aston Batam Hotel. Maintaining cleanliness and providing a serene environment for our guests are top priorities for us, and it 's wonderful to know that we succeeded in meeting your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable experience soon! Warm Regards, Aston Batam Hotel Management.
rs
riky s. f.
9.7
/ 10
08 Feb 2024
1 liked this review
LL
LIU L.
9.1
/ 10
15 Jan 2024
Pleasant stay! Good service:).
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Accommodation's Reply
18 Jan 2024
Dear Lee Lee, Thank you for your review! We're delighted to hear that you had a pleasant stay at aston batam Hotel and that you enjoyed our good service. Your positive feedback is greatly appreciated. We hope to welcome you back for another enjoyable experience soon! Best regards, aston batam Hotel Management.
EA
Evi A. S.
Holiday
9.6
/ 10
06 Jan 2024
My stay is nice, breakfast nice, room ac outside a bit noisy at nite while sleeping, safebox not working but I dun bother to call for check, fridge not cool enough, the rest all working order, but for 2 nite I'm be disturbing by someone in the middle of the nite but I jus ingnored it. My last nite noting disturbing. Overall it nice stay. Thanx you.
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Accommodation's Reply
09 Jan 2024
Dear Salfaruddin, Thank you for your feedback on your stay at aston batam Hotel! We're pleased to know you had an overall nice experience, enjoying the stay and breakfast. We apologize for any inconvenience with the AC noise and fridge. Your feedback is valued, and we're addressing these issues for a more comfortable stay. We regret any disturbance during your two nights and appreciate your understanding. If you encounter similar issues in the future, please contact our front desk for assistance. Thanks for choosing aston batam Hotel; We look forward to welcoming you back! If you have more concerns or suggestions, feel free to let us know. Warm Regards, aston batam Hotel Management,
LJ
Lock J. Y.
Staycation
9.7
/ 10
26 Dec 2023
Great experience here! Though we need to travel around with car, I love how chilling and relaxing the hotel is located at! Not crowded and no jam at all. And it is easy to book a gojek too. Staffs are friendly and approachable. Will be back soon!
1 liked this review
Accommodation's Reply
18 Jan 2024
Dear Guest, Thank you for sharing your fantastic experience at aston batam Hotel! We're thrilled you enjoyed the serene location, friendly staff, and hassle-free amenities like Gojek. Your kind words mean a lot. We look forward to welcoming you back soon for another exceptional stay. Warm regards, aston batam Hotel Management.
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