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Luminor Hotel Jemursari By WH
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Luminor Hotel Jemursari By WH
Hotels
Traveloka Preferred Partner
8.6
Impressive
From 7,017 verified guests reviews
What Guests Say About Their Stay
Strategic Location (68)
Friendly Staffs (98)
Clean Room (124)
Great Cleanliness (3)
Dian K.
8.5
/ 10
The room was good enough, it just a little bit noisy when you get the top floor. However, the breakfast serves very well, tasty with many variant menu that you can choose.
Laviana S.
9.4
/ 10
I like the Ambience! it's a nice place to your longstay, the bed are so fluffy, water runs nice, you're the control of your aircon, and last but not least the food and service are nice, definitely will come back again here, Thanks Luminor !
Agus T.
9.4
/ 10
Excellent food and beverage. Clean room, excellent amenities: comfortable bed, nice strong hot shower. Very helpful staff members. Efficient check in and check out process. All in all very enjoyable stay. Definitely will come back and tell my friends.
In the Area
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Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Luminor Hotel Jemursari By WH
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What's around Luminor Hotel Jemursari By WH
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Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Discover More About Luminor Hotel Jemursari By WH
Location
Luminor Hotel Jemursari By WH is located in area / city Tenggilis Mejoyo.
The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 7.93 km away.
The hotel is located only 6.91 km away from Sepanjang Station.
There are plenty of tourist attractions nearby, such as Sharp Bamboo Monument within 5.58 km, and Electrolux Surabaya within 4.62 km.
About Luminor Hotel Jemursari By WH
From business event to corporate gathering, Luminor Hotel Jemursari By WH provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Luminor Hotel Jemursari By WH.
The hotelβs fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Luminor Hotel Jemursari By WH exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Luminor Hotel Jemursari By WH is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Luminor Hotel Jemursari By WH is the right place to stay.
All facilities in Luminor Hotel Jemursari By WH
Fitness Center
Functional Hall
Common Space
Lobby
Bedroom
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Buffet lunch
- Vegetarian meal
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
- Projector
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Accessibilty
- Accessible parking
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Supermarket
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Things to Do
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Luminor Hotel Jemursari By WH
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Luminor Hotel Jemursari By WH
What are available facilities at Luminor Hotel Jemursari By WH?
There are top facilites at Luminor Hotel Jemursari By WH such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Jemursari By WH?
The standard check-in time at Luminor Hotel Jemursari By WH is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Luminor Hotel Jemursari By WH provide breakfast?
Yes, Luminor Hotel Jemursari By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Luminor Hotel Jemursari By WH
Overall Rating & Reviews
From 7,017 verified guests reviews
8.6
Impressive
Fantastic
2,559
Very Good
3,536
Satisfying
206
Average
716
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (68)
friendly staffs (98)
clean room (124)
great cleanliness (3)
tasty breakfast (111)
complete facilities (3)
varied breakfast (5)
tasty food (196)
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Show Reviews with Photos
IS
Ilhamy S.
Business travel
5.8
/ 10
12 May 2024
Disarankan membawa AC atau kipas angin sendiri masing-masing. Panas Sekali di dalam kamar.
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Accommodation's Reply
21 May 2024
Dear Mr. Ilhamy S, We, on behalf of the Management of Luminor Hotel Surabaya-Jemursari, apologize for the inconvenience that occurred during Mr. Ilhamy's stay at our hotel, especially regarding our AC which was not cold enough. We are trying to provide the best service for Mr. Ilhamy by changing to another room. We have also conveyed this to the relevant departments to immediately carry out repairs and maintenance for each of our room coolers so that this does not happen again in the future. We really hope that we can welcome Mr. Ilhamy back to our hotel and show better changes to our room services and facilities. Once again we apologize and thank you for this review. Our best regards, Management of Luminor Hotel Surabaya-Jemursari.
AR
Ari R.
Holiday
9.7
/ 10
13 Apr 2024
Always be my choice in every visit at Surabaya.
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Accommodation's Reply
07 May 2024
Dear Mr. Ari, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya β Jemursari and taking your time to share your review about our Hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Management of Luminor Hotel Surabaya-Jemursari.
FF
Franky F. A. N.
9.7
/ 10
07 Feb 2024
Great hotel, friendly staff, clean and great food. Actually, I already stay 3 times at Luminor Surabaya and they always provide great service. π.
1 liked this review
Accommodation's Reply
16 Feb 2024
Dear Mr. Franky, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Management of Luminor Hotel Surabaya β Jemursari.
AR
Ari R.
Holiday
9.7
/ 10
23 Jan 2024
Good food, humble staff, clean roon.
2 liked this review
Accommodation's Reply
29 Jan 2024
Dear Mr. Ari, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Management of Luminor Hotel Surabaya-Jemursari.
AR
Ari R.
9.7
/ 10
22 Jan 2024
Good food, humble staff, clean room.
1 liked this review
Accommodation's Reply
29 Jan 2024
Dear Mr. Ari, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Management of Luminor Hotel Surabaya-Jemursari.
DR
Dianita R. H.
Holiday
10
/ 10
25 Dec 2023
1 liked this review
Accommodation's Reply
06 Jan 2024
Dear Mrs. Dianita, Thank you for your trust in choosing Luminor Hotel Surabaya-Jemursari as your accommodation while in Surabaya. We are very happy to get these excellent reviews. And it will be a motivation for our team to be able to provide even better service. We really hope to be able to welcome Mrs. Dianita back. Our best regards. Management of Luminor Hotel Surabaya β Jemursari.
El Bryna A. J.
Transit
9.7
/ 10
15 Dec 2023
Excellent room, good hospitality, and nice hotel π«Άπ».
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Accommodation's Reply
27 Dec 2023
Dear Mrs. Ririn, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Management of Luminor Hotel Surabaya-Jemursari.
AR
Ani R. D.
10
/ 10
12 Dec 2023
Like this review?
Accommodation's Reply
27 Dec 2023
Dear Mrs. Ani, Warm greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari, and we really appreciate your free time to share a review about our Hotel. We are very happy to receive Mrs. Ani's response and we are committed to always providing better service for the next visit. We really hope to be able to welcome Mrs. Ani back to Luminor Hotel Surabaya-Jemursari. Sincerely, Management of Luminor Hotel Surabaya β Jemursari.
Djoenathan
Holiday
6
/ 10
03 Oct 2023
I like the foods, but you need carefully look into the details before you eat. I found unnecessary things on the vegetables they served. This is only minor issue though. Overall is good.
1 liked this review
Accommodation's Reply
10 Oct 2023
Dear Mr. Yonatan,
On behalf of the Management of Luminor Hotel Surabaya - Jemursari, we apologize for the inconvenience that occurred during Mr. Yonatan's stay at our hotel, especially regarding problems with the food we served. We will convey this very good input to the relevant departments for checking and improvement. We are very sorry that this happened to Mr. Yonatan.
We will use this feedback as our correction and will improve our service so that it doesn't happen again in the future.
We really hope that we can welcome Mr. Yonatan back to our hotel with better service. Thank you again for this excellent review.
Our best regards,
Management of Luminor Hotel Surabaya - Jemursari
ZH
Zainal H.
Business
9.4
/ 10
02 Oct 2023
Like this review?
Accommodation's Reply
10 Oct 2023
Dear Mr Zainal Hadi, Warm greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari, and we really appreciate your free time to share a review about our hotel. We are very happy to receive Mr Zainal's response and we are committed to always providing better service for the next visit. We really hope to be able to welcome Mr. Zainal Hadi back to Luminor Hotel Surabaya-Jemursari. Sincerely, Management of Luminor Hotel Surabaya β Jemursari.
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