Bad: 1. Wifi only work on the doorstep, inside the room it doesn't connect at all. Even after complain they don't make any difference. 2. The room always smell after the cleaning, 3. Only lift no. 3 have the access to the swimming pool which I had to press other 2 lifts to the g floor first to get the lift no. 3 and go to swimming pool. Good: 1. They clean room everyday. 2. They change all towels and aminities everyday. 3. They have ironing.
There is no housekeeping on daily basis. Was told they only do housekeeping on the 3rd day based on my duration of stay. I thought housekeeping is the minimal as we expect to have clean beds and clean toilets after long day outgoing. This is quite a disappointment.
The front desk staff were very friendly with my little grandchildren. The kids very excited about their passports and photos, loved decorating the muffins. All staff very friendly.
This hotel is well recommended, i love the view from my bed, especially at night. The services is very good. Near from CBD, good ambience, good facilities, the room and hotel is very clean
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