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Urban Hotel Serpong
Hotels
Traveloka Preferred Partner
8.4
Impressive
From 960 verified guests reviews
What Guests Say About Their Stay
Debby S. R.
8.5
/ 10
Their service was awesome, Ms. Heni helped me to check-in and inform me that I have got free upsize, from standard into family room
In the Area
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Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Urban Hotel Serpong
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What's around Urban Hotel Serpong
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Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Discover More About Urban Hotel Serpong
Location
Urban Hotel Serpong is located in area / city Serpong.
About Urban Hotel Serpong
Urban Hotel Serpong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Urban Hotel Serpong is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Urban Hotel Serpong, a wonderful accommodation for your family holiday.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Urban Hotel Serpong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Urban Hotel Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
Urban Hotel Serpong is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Urban Hotel Serpong
Swimming Pool
Common Space
Lobby
Exterior
Others
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Supermarket
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Luggage storage
Family-friendly Facilities
- Children pool
Things to Do
- Outdoor pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Urban Hotel Serpong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in Urban Hotel Serpong
What are available facilities at Urban Hotel Serpong?
There are top facilites at Urban Hotel Serpong such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Urban Hotel Serpong?
The standard check-in time at Urban Hotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Urban Hotel Serpong
Overall Rating & Reviews
From 960 verified guests reviews
8.4
Impressive
Fantastic
280
Very Good
493
Satisfying
46
Average
141
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
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Show Reviews with Photos
D***o
This is a guest profile.
Business travel
9.1
/ 10
30 Jul 2024
The view is awesome. The staff is good in handling problem, but still the Wi-Fi is didn't work out.
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a***a
This is a guest profile.
5
/ 10
02 May 2024
Ini adalah hotel yg paling bad yg pernah saya nginep kotor bgt kamar mandi sampai minta housekipingnya bersihin lagi itupun saya kasih uang lg kalo ga alesan mulu bilangnya airnya kotor. Spreinya kotor bgtt ya allah gatell nih badan sampe kaget ini beneran homtel se bad ini. Mau fotoin jg udh males bgt serem bgt areanya dan maaf yaa ini homtel banyak bgt kayanya pasangan mesum check in disini foto kamar beda bgt sama realnya sayang bgt ga ke foto kamar standar dan deluxe sama aja woy bedanya tempat tidunya kalo standar twin kalo deluxe queen bed no recommendedyaa.
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4 liked this review
M***a
This is a guest profile.
8.1
/ 10
11 Apr 2024
Lokasinya masuk k semacam area komplek apartemen tp di area depan ada gedung terbengkalai, jd kesan awal agak horor. Tapi pas masuk loby sih kondisi cukup proper & staff nya ramah + helpful, bisa titip koper dulu di respsionis krn kebetulan kami dtg sblm waktu check in. Lalu ketika kita komplain soal wifi, kaki ranjang yg miring & noda kusam di sprei, staffnya cekatan membantu koneksi wifi membereskan masalah kaki ranjang & mengganti sprei dgn yg baru. Yang saya suka dari unit kamarnya ada jendela & balkon sehingga sinar matahari bisa masuk, dan dpt view kota. Lighting di kamar pun memadai bukan tipikal lampu remang2 jd bs bekerja & membaca di malam hari. Untuk harga terjangkau, hotel ini cocok dicoba utk beristirahat. Semoga kualitas fasilitas bersama & kebersihan bisa semakin ditingkatkan.
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Edwin R. O.
This is a private profile
5.7
/ 10
27 Nov 2023
2 liked this review
En
Echa n.
8.8
/ 10
25 Oct 2023
The accommodation looked exactly like the pictures comfy and super clean.
Like this review?
ED
Elsa D. P.
8.5
/ 10
04 Oct 2023
Pretty spacious-clean and good services.
1 liked this review
GF
G Francis H.
Staycation
9.1
/ 10
27 Sep 2023
Like this review?
cm
caitlyn m.
5.8
/ 10
27 Jan 2022
The hotel was not like in the picture. Its very dirty (the towel, the sheets of the bed, the bathroom and basically the whole room was dirty even the floor was so oily).
16 liked this review
Accommodation's Reply
03 Feb 2022
Dear Mrs. Caitlyn,
Thank you for sharing your experience while at Urban Express HomTel Serpong, and we apologize for what happened to you during your stay with us.
Regarding the condition of dirty room facilities, this will be our evaluation and we will always continue to do our best to make our guests stay comfortable and enjoyable.
We always look forward to welcoming you back at Urban Express HomTel Serpong as your base to support your activities in Serpong and Tangerang area.
Best regards,
The Management of Urban Express HomTel Serpong
Hetty
This is a private profile
Business
6.2
/ 10
06 Jan 2022
Fortunately stayed here for just a day. The unit is heavily undermaintaned. Stains are everywhere, the sheets, pillow, toilet, curtain, door and window handle. The air conditioner compressor was extremely noisy. Toilet stink.
9 liked this review
Accommodation's Reply
11 Jan 2022
Dear Mrs Harnita,
Thank you for sharing your experience while at Urban Express HomTel Serpong. and we do apologize for what happened to you during your stay with us.
Your experience will be our evaluation, and We will always keep continue to do our the best to make our guests stay convenience and enjoyable.
We always look forward to welcoming you back at Urban Express HomTel Serpong as your base to support your activities in Serpong and Tangerang area.
Best regards,
The Management of Urban Express HomTel Serpong
AN
Annisa N. H.
Staycation
9.7
/ 10
23 Dec 2021
Great! I got free upgraded room from Ms. Heni as the kind-hearted front desk person. Clean room, excellent service!
2 liked this review
Accommodation's Reply
06 Jan 2022
Dear Mrs Annisa,
Thank you for sharing your experience while at Urban Express HomTel Serpong. We are very happy to know that you had an unforgettable moment at Urban Express HomTel Serpong.
Your experience will be our motivation to always continue to do our best, to make you and our guests comfortable.
We always look forward to welcoming you back at Urban Express HomTel Serpong as your base to support your activities in the Serpong and Tangerang area.
Best regards,
The Management of Urban Express HomTel Serpong
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