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Hard Rock Hotel Penang
Hard Rock Hotel Penang
Resorts
Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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8.9
Impressive
From 641 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Kids Friendly (2)
Friendly Staffs (14)
Clean Room (7)
Excellent Service (2)
Available Room Types in Hard Rock Hotel Penang
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What's around Hard Rock Hotel Penang
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Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
Discover More About Hard Rock Hotel Penang
Location
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi.
About Hard Rock Hotel Penang
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Penang.
Hard Rock Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Penang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hard Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hard Rock Hotel Penang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hard Rock Hotel Penang is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Hard Rock Hotel Penang.
All facilities in Hard Rock Hotel Penang
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Nightclub
- Poolside bar
- Snack bar
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Tours
- Wedding service
Things to Do
- Beach towel
- Children play area
- Entertainment for children
- Fitness center
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
- Sun loungers
- Poolside bar
- Waterslide
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Terrace
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Business centre
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
Accessibilty
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Wheelchair accessible
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Car rental
- Limo or town car service
Sports and Recreations
- Fitness center
- Game room
Kids and Pets
- Babysitting with surcharge
- Highchairs
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hard Rock Hotel Penang
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Hard Rock Hotel Penang
What are available facilities at Hard Rock Hotel Penang?
There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Penang?
The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Penang provide breakfast?
Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hard Rock Hotel Penang
Overall Rating & Reviews
From 641 verified guests reviews
8.9
Impressive
Fantastic
320
Very Good
275
Satisfying
4
Average
42
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
kids friendly (2)
friendly staffs (14)
clean room (7)
excellent service (2)
tasty breakfast (1)
free upgraded room (1)
complete facilities (1)
great pool (2)
great view (1)
great location (9)
See More 10
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Language
English
Show Reviews with Photos
DA
Daniel A.
Staycation
9.7
/ 10
17 Mar 2024
It such a pleasant stay. The facilities are amazing and really great for kids.
Like this review?
Accommodation's Reply
26 Mar 2024
Hi Daniel Cassa Augustinus, Thank you for your feedback. We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon. Rock On! Tobias Lackermeier. Executive Assistant Manager.
K***l
This is a guest profile.
10
/ 10
16 Mar 2024
The staff very friendly and have a good quality of facilities.
Like this review?
Accommodation's Reply
26 Mar 2024
Hi, Thank you for your feedback. We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon. Rock On! Tobias Lackermeier. Executive Assistant Manager.
MT
Mohamad T. H.
Holiday
9.4
/ 10
09 Oct 2023
The best hotel we had stayed and my kids was blissful. From check in, request the connection room until we check out. This staycation is most wonderful and creating our own memories with kids.
Like this review?
DS
Dan S.
Holiday
10
/ 10
03 Mar 2023
Everything was awesome especially the staff ariana grande and check in process 5min only.
1 liked this review
Accommodation's Reply
09 Mar 2023
Hi Ramadan, Thanks for taking the time to write us a review. Glad that we were able to show you a good time and especially the Front Office team. The staff you mentioned personally will all be recognized at the hotel for their great service, so thank you for mentioning them. Looking forward to your return. Rockin ' Regards, Michael Smeeton. General Manager.
MA
Muhamad A. B. O.
Staycation
10
/ 10
30 Jan 2023
Perfect stay, awsome and recommended.
1 liked this review
Accommodation's Reply
07 Feb 2023
Hi Muhamad,
Thank you for taking the time to review your stay with us.
We are very glad to read that you had a great stay and enjoyed the unique vibrancy and atmosphere that Hard Rock Hotel Penang offers.
Thank you for staying with us and we hope to welcome you back for another rocking stay.
Rockin' Regards,
Michael Smeeton
General Manager
MA
Md Asri b. H.
Holiday
6
/ 10
24 Dec 2022
Bad service very very bad service.
Like this review?
SS
Santhana S.
Holiday
9.7
/ 10
07 Nov 2022
2 liked this review
Accommodation's Reply
24 Nov 2022
Hi Santhana,
Thank you for your review, Santhana.
We hope you thoroughly enjoyed your time with us and that we'll see you again, hopefully in the near future!
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
HS
Hana S.
Holiday
8.5
/ 10
19 Sep 2022
Great stay. Loved the breakfast spread!
1 liked this review
Accommodation's Reply
22 Sep 2022
Hi Sahana,
It is fantastic to read that you enjoyed your time with us. Our team will be very pleased that you found all the outlets and facilities of the hotel to your satisfaction, as we all work hard to ensure a rocking experience for all our guests.
Great to know that you enjoyed the breakfast selection and quality. This feedback will be shared with our culinary team who will surely appreciate the compliment. They work hard to ensure the breakfast offerings are as good as they can be.
Thank you for your review and we hope to welcome you back for another rocking stay soon!
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
Ar
Aki r. f.
Medical
8.8
/ 10
19 Sep 2022
The food is great, great room also.
1 liked this review
Accommodation's Reply
22 Sep 2022
Hi Aki,
We are very glad to read of your enjoyment and satisfaction, and to see that you found so much of the hotel's facilities and services to exceed your expectation.
Thank you for your review and we hope to welcome you back for another rocking stay soon!
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
nh
nurul h.
Holiday
8.5
/ 10
20 Aug 2022
1 liked this review
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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