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Hotel Ciputra Semarang managed by Swiss-Belhotel International
Hotel Ciputra Semarang managed by Swiss-Belhotel International
Hotels
Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
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8.6
Impressive
From 6,562 reviews
About Accommodation
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2019 Traveloka Hotel Awards Winner: Best Service
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
See All Reviews
Strategic Location (262)
Friendly Staffs (48)
Clean Room (45)
Tasty Breakfast (30)
Available Room Types in Hotel Ciputra Semarang managed by Swiss-Belhotel International
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What's around Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
9
Strategic Location
Discover More About Hotel Ciputra Semarang managed by Swiss-Belhotel International
Location
Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Central Semarang.
About Hotel Ciputra Semarang managed by Swiss-Belhotel International
From business event to corporate gathering, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Ciputra Semarang managed by Swiss-Belhotel International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Ciputra Semarang managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra Semarang managed by Swiss-Belhotel International .
All facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Bathtub
- Cable TV
- Hairdryer
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Shops
- Supermarket
General
- AC
- Banquet
- Non-smoking room
- Smoking area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
Things to Do
- Fitness center
- Massage
- Spa
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Transportation
- Valet parking (surcharge)
Accessibilty
- Disabled access friendly
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Hotel Ciputra Semarang managed by Swiss-Belhotel International
What are available facilities at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
There are top facilites at Hotel Ciputra Semarang managed by Swiss-Belhotel International such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
The standard check-in time at Hotel Ciputra Semarang managed by Swiss-Belhotel International is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Ciputra Semarang managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Overall Rating & Reviews
From 6,562 verified guests reviews
8.6
Impressive
Fantastic
2,456
Very Good
3,143
Satisfying
275
Average
688
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (262)
friendly staffs (48)
clean room (45)
tasty breakfast (30)
complete facilities (9)
family friendly (3)
varied breakfast (2)
tasty food (56)
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G***y
This is a guest profile.
Leisure
8.5
/ 10
15 May 2024
Quite old hotel but the service overall good. And near with Ciputra Mall on Ground Floor (similar with lobby). For food they service Indomie as one of the menu!
1 liked this review
Accommodation's Reply
20 May 2024
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Management and Team.
BA
Budi A. K.
Business
6
/ 10
08 May 2024
The refrigerator was not cold and the electricity for charging was not working properly.
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Accommodation's Reply
10 May 2024
Dear Mr. Budi Kurniawan, Thank you for taking time to write your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate these kind of issues and necessary actions taken to resolve it. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences. Yours Sincerely, Management and Team.
RA
Regia A.
9.4
/ 10
01 May 2024
Good hotel with good view, good food.
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Accommodation's Reply
02 May 2024
Dear Regia Aristiyanto, Thank you for choosing to stay with us and for sharing your experience. We are delighted to hear that you enjoyed our hotel, especially the good view and food. We strive to provide our guests with a memorable experience, and your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back for another enjoyable stay. Warm regards, Hotel Ciputra Semarang.
MK
MELIA K. W.
Transit
9.7
/ 10
29 Apr 2024
The hotel was located at the very central of Semarang City. It was very close to everywhere. The price was reasonable and affordable.
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Accommodation's Reply
30 Apr 2024
Dear Ms. Melia Kw, Thank you for sharing your experience with us. We are delighted to hear that you appreciated our central location in Semarang City and found our pricing to be reasonable and affordable. We aim to provide great value and convenience to all our guests, and it 's rewarding to know we met your expectations. We look forward to welcoming you back soon for another visit at our ideally situated hotel. Warm regards, Hotel Ciputra Semarang.
Ad
Alex d. J.
10
/ 10
25 Apr 2024
1 liked this review
Accommodation's Reply
06 May 2024
Dear. Alexander Gatot DS, Thank you for taking the time to recommend and provide a review of your experience at Hotel Ciputra Semarang. We hope you always feel safe & comfortable while at the Ciputra Hotel Semarang because your safety & comfort is of the utmost importance to us. We look forward to the opportunity to welcome and serve you again in the future. Sincerely, Management and Team.
LINERDO L.
Staycation
8.5
/ 10
23 Apr 2024
Great hotel at simpang lima area, cozy room, great staff.
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Accommodation's Reply
24 Apr 2024
Dear Mr. Linerdo, Thank you so much for your kind words and for taking the time to review your stay with us. We are delighted to hear that you enjoyed our cozy rooms and found our staff to be great. It 's always encouraging to hear such positive feedback, as we work hard to ensure our guests have a pleasant experience. We look forward to welcoming you back to our hotel in the Simpang Lima area soon! Warm regards, Hotel Ciputra Semarang Management.
LINERDO L.
Staycation
8.5
/ 10
23 Apr 2024
Best hotel in simpang 5, comfort room, great.
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Accommodation's Reply
24 Apr 2024
Dear Mr. Linerdo, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you consider us the best hotel in Simpang 5 and that you enjoyed the comfort of our rooms. We strive to provide an exceptional experience for each of our guests, and it 's gratifying to know that we have met your expectations. We look forward to welcoming you back soon for another great stay! Warm regards, Hotel Ciputra Semarang Management.
FG
Franciscus G.
Holiday
8.5
/ 10
18 Apr 2024
Everything is good. I enjoy it.
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Accommodation's Reply
22 Apr 2024
Dear Mr. Franciscus Gho, Thank you so much for your kind review! We are thrilled to hear that you enjoyed your stay with us at Hotel Ciputra Semarang. It 's our top priority to ensure that every guest has a pleasant and memorable experience, and we're glad we could achieve this for you. We look forward to welcoming you back in the near future. Should you need any assistance planning your next visit or have any special requests, please do not hesitate to reach out to us. Warm regards, Management Hotel Ciputra Semarang.
W***n
This is a guest profile.
Leisure
6.7
/ 10
12 Apr 2024
Foods are out of stock too fast and no immediate restore. Only chicken no beef. Parking space is limited. Parking area is smelly. Bathroom is smelly, and bar is dusty.
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Accommodation's Reply
16 Apr 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly the issues with our food service, parking, and room cleanliness. It is clear we fell short in delivering the quality experience you deserve. Please be assured that we take your comments very seriously. We are already addressing the rapid depletion of food items and variety in our restaurant to ensure a more diverse and readily available selection. Additionally, we are implementing stricter cleanliness protocols in our parking areas, bathrooms, and bar to resolve the odors and dust. Your comfort and satisfaction are of utmost importance to us, and we are committed to making the necessary improvements. We hope you will give us another opportunity to show you the high standards our guests expect and deserve. Thank you once again for your candid feedback, and we look forward to welcoming you back under better circumstances. Warm regards, Hotel Ciputra Semarang Management.
AB
Abraham B.
Transit
9.7
/ 10
21 Mar 2024
Me and my wife were glad, picked this hotel while we transit in Semarang. The service and facilities are great. All staff were nice and friendly with great smile. The room was clean and comfy. The parking is outside which is okay. The breakfast was not bad, but they had lots of options for western and Asian food. However, we enjoyed staying in that hotel and for sure we will back :). Thank you Hotel Ciputra Semarang.
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Accommodation's Reply
25 Mar 2024
Dear Mr. Abraham, Thank you for choosing Hotel Ciputra Semarang during your transit in Semarang. We're delighted to hear that you and your wife had a pleasant experience with our service and facilities. It 's wonderful to know that our staff provided friendly service with a smile, and that you found the room clean and comfortable. We're continuously striving to improve our services, and your feedback regarding the breakfast options is appreciated. We're glad to offer a variety of options to cater to different tastes. We look forward to welcoming you back on your next visit to Semarang. If you need any assistance in the future, please don't hesitate to contact us. Warm regards, Hotel Ciputra Semarang Management.
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