Marriott Hotels & Resorts

Magnificent hotel with, not only friendly, but also properly trained staffs. Spend most of my time high lol. 10/10 would go back again

I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!

the location is perfect if you’re looking for quite place, shuttle is available every 2 hours to Ubud center, daily activities that you can join, good range of breakfast, they happen to held jazz night when I stayed. But the most important is the service, it feels genuine, I had some complaints about the room in the beginning, probably because of lack of maintenance due to low occupancy during pandemic, but they handled it nicely and moved me to upgraded room with nice view. Shout out to all the staff, from front office, restaurant, spa, activities, for their kind attention. Definitely recommend this hotel!

A good choice hotel in Kuta areas, even In pandemic condition they still can perform great services to their guests, all staff were sincerely showing their hospitality, especially all the restaurants staff. Tasty food with great services were an amazing combination, even on the last day, they offered me an a la carte menu to maintain our appetite. The hotel has many facilities, even though we didn't use them at all, cause we preferred to make outside activities such as walking along the beach, hunting local cuisine and shopping. Thanks The Stone, we all had good experience staying with you.

Extremely great location as it is located at the heart of the town area. A perfectly great venue for staycation for couples and friends going for shopping for long hours! Only one side note for the hotel management to take note of is the showerhead in the bathroom, that the tap for water isolation between showerhead and rain shower is slightly leaking.

The service was good and as the package included breakfast. The location was walking distance from Arab Street, Bugis Junction and Little India. We spent most of our time in the Arab area and there were interesting restaurants along the way to Arab Street. The breakfast was alacart choice and the western menu was good quality, fresh salad and well done poached eggs.