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Help Center - Airport Transfer
HELP CENTER HOME
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AIRPORT TRANSFER
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POPULAR TOPICS
Popular Topics
How to Refund Airport Transfer Bookings
Am I guaranteed to get a seat when I book a ride with Big Bird JAC via Traveloka?
Booking Confirmation from the Provider and Driver
About Conxxe
KLIA Ekspres
Booking Confirmation from the Provider and Driver
Can I select my Big Bird JAC seat?
Refund for Your Conxxe Booking
Adding Stops During Your Trip
Can I change my drop-off point when traveling with a Big Bird JAC from the airport?
Printing/Exchanging E-ticket
Refund for Your Conxxe Booking
Getting Your Driver’s Details
Can I cancel or reschedule my Big Bird JAC booking?
Departure Schedule
When will I receive the pick-up details (e.g. vehicle license plate, driver’s name and contact details)?
Child Ticket
I could not contact the driver. What should I do?
I have booked a Golden Bird car to pick me up at the airport. Where should I wait for the driver?
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Contacting KLIA Ekspres
Ticket Refund and Reschedule
Ticket Refund and Reschedule
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