Birches Serviced Apartments

Apartments
8.6
/10
Very Good
600 reviews

What Guests Say About Their Stay

Denise
10.0
/ 10
property was clean and tidy, but a bit tired in areas. Great location, easy access to hospitals for family visits, cafes, walk to city, good security, and very helpful staff.
Kate
10.0
/ 10
Excellent, I am usually a 5 star girl but Mum was in hospital nearby and this fit the bill perfectly.
Rimma
10.0
/ 10
We were in a walk distance from the Rod Laver Arena. The room and beddings were spotless clean. We had everything we needed. Thank you! Leask family
In the Area
See Map
160 Simpson Street, East Melbourne, Melbourne, Victoria, Australia, 03002

Main Facilities

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24-Hour Front Desk
WiFi
Birches Serviced Apartments is located in area / city East Melbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Birches Serviced Apartments

160 Simpson Street, East Melbourne, Melbourne, Victoria, Australia, 03002
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Discover More About Birches Serviced Apartments

Location


Birches Serviced Apartments is located in area / city East Melbourne.

About Birches Serviced Apartments

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Birches Serviced Apartments is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Birches Serviced Apartments is the right place to stay.

All facilities in Birches Serviced Apartments

Others Birches Serviced Apartments
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Tours
  • Concierge

General

  • Parking
  • Smoking area
  • Parking (surcharge)
  • Terrace

Things to Do

  • Barbecue

Connectivity

  • Free WiFi

Public Facilities

  • Others

Accommodation Policy & General Information in Birches Serviced Apartments

Important Note
  • Uncovered self parking fee: AUD 20 per night
  • Pet fee: AUD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Birches Serviced Apartments
24
Number of floors in Birches Serviced Apartments
3
Another facilities in Birches Serviced Apartments
Laundry service, Luggage storage, 24-hour Receptionist, Tours, Concierge

Frequently asked questions about Birches Serviced Apartments

What are available facilities at Birches Serviced Apartments?
There are top facilites at Birches Serviced Apartments such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Birches Serviced Apartments?
The standard check-in time at Birches Serviced Apartments is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Birches Serviced Apartments?
Birches Serviced Apartments has a 3.5-star rating.
How many floors does Birches Serviced Apartments have?
Birches Serviced Apartments has 3.
How many rooms are available at Birches Serviced Apartments?
Birches Serviced Apartments has 24.
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Birches Serviced Apartments reviews and ratings

8.6
Very Good
From 600 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

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Traveller Reviews Birches Serviced Apartments

Number of reviews per page
20
40
Top reviews
Kara
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The whole property was a disgusting mess. Service was terrible as soon as we arrived. Spent 5 minutes in the room took photos then went back to reception to ask for a refund. The photos provided online are fake. Rooms covered in mould and dirt. Front window was broken open like someone had tried to break in. Bath/shower was black. This place is not fit for an animal to even stay in.
Read More
Reilly
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, I was unable to stay at Birches Serviced Apartments as planned due to a reported payment issue between the booking platform and the accommodation provider. I was offered the choice of a refund or relocation, and for convenience, I chose relocation. I was under the impression that I would be moved to a comparable serviced apartment offering similar amenities, including cooking and cleaning facilities. The alternative accommodation, while clean and comfortable, did not include these features and was of lower value than what I originally paid for. When I requested a refund for the price difference, I was advised that the only compensation available was to wave the $20 parking fee. While I appreciate that alternative accommodation was arranged promptly, clearer communication around the change and a refund of the price difference would have been appropriate in this circumstance.
Read More
Shane
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This property was the worst apartment block we have ever stayed in, the room smelt of cigarette smoke, there was cigarette ash all over the floor and the oven still had dirty dishes in it, what a disgrace, will never go there ever again.
Nathan
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Some cobwebs at the top of curtains / roof. Otherwise brilliant rooms / cleanliness / location and parking. Will definitely stay there again.
Denise
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

property was clean and tidy, but a bit tired in areas. Great location, easy access to hospitals for family visits, cafes, walk to city, good security, and very helpful staff.
Leonie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bed was comfy. close to aami park. walking distance to shops. secure parking. quiet. only downfall was bath needed a good scrub and no shampoo or conditioner was provided. However I would stay again.
Joy
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location for our purpose was excellent (hospital nearby), but property was quite dirty with very poor services. Staff were very pleasant to deal with but they could not clean the apartments or fix tv’s.
Kenneth
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A little dated but cosy and did the job. Check re accessibility as we had a room on the 2nd floor and my wife uses a walker so that was a challenge.
Alison
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Booked for two night but only stayed one as fold out bed extremely uncomfortable. Air conditioner only worked for cold so we were freezing. Carpet smelt terrible. Room not as advertised on website. Very disappointing. Staff were friendly.
Richie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Easy stroll to the MCG
Nathan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We were notified after booking (7th June) that they didn’t staff reception after 5pm, and would send us late check in details before the day of arrival (12 July). We received no information. We tried calling and messaging several times, with no response. We’ve had to find alternative accommodation. There was no information for the 5 days prior to arrival to tell us how to check in, or tell us they couldn’t accept our late check in. This is useless. I expect a full refund as they were not able to provide us a way to access our booked room. No follow through.
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Kate
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent, I am usually a 5 star girl but Mum was in hospital nearby and this fit the bill perfectly.
Natasha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

perfect location to walk into the city or to the MCG
Rimma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We were in a walk distance from the Rod Laver Arena. The room and beddings were spotless clean. We had everything we needed. Thank you! Leask family
Terry
icon-with Partner
with Partner
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I didn't realize that a pet friendly place could smell so much. Also, the stains on the floor & furniture were disgusting. The bathroom was also unclean. Worst place I have ever stayed. Never again!
Dean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Friendly and convenient
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Well set out, air-conditioning worked well. Nice comfortable place
Steven
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room was very spacious and comfortable
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

i was a good place to stay for one night.
meegan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Stayed there for the Australian Open, 20-25min walk. Close to train stations, supermarkets, 1-2 cafes for breakfast. The room was nice and airy, sofa bed was decent. Plenty of space. Could do with more clothing drawers esp if 2 or more are staying. The only drawback was the windows weren’t soundproof so woken up early every morning by traffic, garbage truck's, sirens etc If staying here for the tennis/cricket it’s an easy walk but if night sessions finish quite late u don’t won’t to walk back on ur own. It felt safe but very quiet and empty streets. If u have trouble with stairs ask for ground level too.
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Number of reviews per page
20
40

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Others 4 Birches Serviced Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 600 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Birches Serviced Apartments

Number of reviews per page
20
40
Top reviews
Kara
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The whole property was a disgusting mess. Service was terrible as soon as we arrived. Spent 5 minutes in the room took photos then went back to reception to ask for a refund. The photos provided online are fake. Rooms covered in mould and dirt. Front window was broken open like someone had tried to break in. Bath/shower was black. This place is not fit for an animal to even stay in.
Read More
Reilly
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, I was unable to stay at Birches Serviced Apartments as planned due to a reported payment issue between the booking platform and the accommodation provider. I was offered the choice of a refund or relocation, and for convenience, I chose relocation. I was under the impression that I would be moved to a comparable serviced apartment offering similar amenities, including cooking and cleaning facilities. The alternative accommodation, while clean and comfortable, did not include these features and was of lower value than what I originally paid for. When I requested a refund for the price difference, I was advised that the only compensation available was to wave the $20 parking fee. While I appreciate that alternative accommodation was arranged promptly, clearer communication around the change and a refund of the price difference would have been appropriate in this circumstance.
Read More
Shane
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This property was the worst apartment block we have ever stayed in, the room smelt of cigarette smoke, there was cigarette ash all over the floor and the oven still had dirty dishes in it, what a disgrace, will never go there ever again.
Nathan
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Some cobwebs at the top of curtains / roof. Otherwise brilliant rooms / cleanliness / location and parking. Will definitely stay there again.
Denise
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

property was clean and tidy, but a bit tired in areas. Great location, easy access to hospitals for family visits, cafes, walk to city, good security, and very helpful staff.
Leonie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bed was comfy. close to aami park. walking distance to shops. secure parking. quiet. only downfall was bath needed a good scrub and no shampoo or conditioner was provided. However I would stay again.
Joy
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location for our purpose was excellent (hospital nearby), but property was quite dirty with very poor services. Staff were very pleasant to deal with but they could not clean the apartments or fix tv’s.
Kenneth
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A little dated but cosy and did the job. Check re accessibility as we had a room on the 2nd floor and my wife uses a walker so that was a challenge.
Alison
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Booked for two night but only stayed one as fold out bed extremely uncomfortable. Air conditioner only worked for cold so we were freezing. Carpet smelt terrible. Room not as advertised on website. Very disappointing. Staff were friendly.
Richie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Easy stroll to the MCG
Nathan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We were notified after booking (7th June) that they didn’t staff reception after 5pm, and would send us late check in details before the day of arrival (12 July). We received no information. We tried calling and messaging several times, with no response. We’ve had to find alternative accommodation. There was no information for the 5 days prior to arrival to tell us how to check in, or tell us they couldn’t accept our late check in. This is useless. I expect a full refund as they were not able to provide us a way to access our booked room. No follow through.
Read More
Kate
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent, I am usually a 5 star girl but Mum was in hospital nearby and this fit the bill perfectly.
Natasha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

perfect location to walk into the city or to the MCG
Rimma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We were in a walk distance from the Rod Laver Arena. The room and beddings were spotless clean. We had everything we needed. Thank you! Leask family
Terry
icon-with Partner
with Partner
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I didn't realize that a pet friendly place could smell so much. Also, the stains on the floor & furniture were disgusting. The bathroom was also unclean. Worst place I have ever stayed. Never again!
Dean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Friendly and convenient
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Well set out, air-conditioning worked well. Nice comfortable place
Steven
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room was very spacious and comfortable
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

i was a good place to stay for one night.
meegan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Stayed there for the Australian Open, 20-25min walk. Close to train stations, supermarkets, 1-2 cafes for breakfast. The room was nice and airy, sofa bed was decent. Plenty of space. Could do with more clothing drawers esp if 2 or more are staying. The only drawback was the windows weren’t soundproof so woken up early every morning by traffic, garbage truck's, sirens etc If staying here for the tennis/cricket it’s an easy walk but if night sessions finish quite late u don’t won’t to walk back on ur own. It felt safe but very quiet and empty streets. If u have trouble with stairs ask for ground level too.
Read More
Number of reviews per page
20
40