City Park Hotel

Shower did not work properly. no hot water. booked for 4 nights. Stayed only 2. Unimpressed

Friendly receptionist and great location

Good

Clean, but needs maintenance or upgrading.

Nothing, very un professional manager, all locked up when we got there at 4pm.??.Dirty entrance , carpets ,furniture, broken toilet holder. Shower drain blocked, when he was advised he said nothing.

I’ll come again it’s nice

The staff were very accommodating and the room was neat and quiet.

Convenient location

The staff were great and the room was all we needed for an overnighter!!

We booked 2 rooms and one was completely infested with bed bugs. An alternate room was provided (after midnight so we do appreciate the property managers answering the call). However the alternate room had not been recently cleaned; it was covered in spiders and spider webs.

We booked here so we could walk to the Sydney Myer Music Bowl for a concert. Advertised 'premium cable tv' (outdated info) it was an old Chanchong analog TV with about 6 channels - no HD channels. Asked about replacement the guy at the reception said angrily he is 'sick of people complaining about the TV' - I'm sorry who doesn't have HD TV's these days. The fridge was broken and there was no replacement, they offered to put our food in their fridge though we wouldn't have any access to it until morning, so we wrapped in a wet towel on the bench for the night. Enquired about getting another room, and was told that the motel was booked out, there's 44 rooms and only 6 cars in the car park at 11.30pm. The female receptionist was very rude saying 'what do you expect when you only pay $147.00 after Expedia take their commision, the parking is worth $25 a night.' Yes it is cheap for Melb, and we didn't expect perfect for this price, though they advertise one thing and deliver another, I am entitled to question it. The bed was ok, only good thing. Dining chairs were stained and very saggy, something lumpy stuck on side of the dining table, the bedside table had wax? on it, rubbish bin hadn't been emptied, no exhaust fan in the bathroom, everything was damp after a shower. We were offered a refund of their cost $147 and then we go and find another motel, this was at 6pm, so finding another motel wasn't an option. Their attitude was 'thats what's there, take it or leave it.

The staff here denied our staff member a room after demanding a $250 bond be paid after we had already paid for the room. We were NOT advised of this at any stage of placing the booking. Will never stay here again

In room spa bath is great but it's run down, Old TV with very limited channels, Duvet with no cover between two sheets, Bed smelt of mens body odour. Room needs a serious revamp and update to 2024 standards and cleanliness definitely needs improvement.

Friendly helpful staff Good location and easy parking Would stay again

A bit rundown and in need of a facelift

This place in need a a massive upgrade. For the price we paid for the night, it really wasn't that nice. There were cobwebs in the bathroom, mould in the grout, stains in the bath (spa bath- i imagine the jets would be filthy too), blood or other on the top of the doona (under the sheet/cover). The beds and pillows were also average. On a positive note the location to the tram and soon to be new station at ANZAC Station was handy. Reception staff were also friendly.

Was good

The room was okay, the reception on the tele was poor and the bathroom could do with a deep clean, mouldy grout and a stained bath, the bed moved a bit due to being on rollers! The lift was good and the check in process was okay, bit of a battle trying to get into the place due to cranes and trucks, but for the money it served a purpose

Gave me an room with a spa that didn’t work and was not helpful with local advice and rooms where 1980s style

A tired property but room was clean. Info not up to date as no restaurant.