Holiday Holiday - H Residence Apartments

Apartments
8.0
/10
Very Good
50 reviews

What Guests Say About Their Stay

Susan
10.0
/ 10
Fantastic location.. right in the centre of all the activities. The views from the room was amazing
Jennifer
10.0
/ 10
Everything about this property was amazing! From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back
Alireza
10.0
/ 10
The property is located in the main city centre, close to all the attractions, restaurants and beach. It was very clean with fantastic view of beach, ocean and city around and good swimming pools.
In the Area
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6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
Elevator
Holiday Holiday - H Residence Apartments is located in area / city Surfers Paradise.
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What's around Holiday Holiday - H Residence Apartments

6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Location


Holiday Holiday - H Residence Apartments is located in area / city Surfers Paradise.

About Holiday Holiday - H Residence Apartments

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Enjoy luxurious treats and incomparable experience by staying at Holiday Holiday - H Residence Apartments.

All facilities in Holiday Holiday - H Residence Apartments

Others Holiday Holiday - H Residence Apartments
Others

Things to Do

  • Hot tub
  • Outdoor pool
  • Barbecue
  • Indoor pool
  • Spa
  • Sauna

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff

General

  • Parking

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Holiday Holiday - H Residence Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Crib (infant bed) fee: AUD 60 per night
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.0 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:
  • Monday - Friday: 10:00 AM - 4:00 PM
The check-in location differs from the property location. Check-in location: [Level 1, 3240 Surfers Paradise Blvd]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Front desk hours are 9:30 AM-3:30 PM on public holidays. Check-in times are 2-5 PM Monday-Friday and 2-3:30 PM Saturday, Sunday, and public holidays. This property charges the following mandatory general deposits, collected at check-in: AUD 300 for 1 bedroom and 2 bedroom room type bookings; AUD 500 for 3 bedroom room type bookings.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Elevator
Check-In / Check-Out Time
14:00 - 15:00 - Before 10:00
Available rooms at Holiday Holiday - H Residence Apartments
24
Another facilities in Holiday Holiday - H Residence Apartments
Hot tub, Outdoor pool, Barbecue, Indoor pool, Spa

Frequently asked questions about Holiday Holiday - H Residence Apartments

What are available facilities at Holiday Holiday - H Residence Apartments?
There are top facilites at Holiday Holiday - H Residence Apartments such as Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Holiday Holiday - H Residence Apartments?
The standard check-in time at Holiday Holiday - H Residence Apartments is starting from 14:00 - 15:00 while the latest check-out time is at Before 10:00
What is the star rating of Holiday Holiday - H Residence Apartments?
Holiday Holiday - H Residence Apartments has a 4.0-star rating.
How many rooms are available at Holiday Holiday - H Residence Apartments?
Holiday Holiday - H Residence Apartments has 24.
What do past guests say about Holiday Holiday - H Residence Apartments?
Traveloka users who have stayed at Holiday Holiday - H Residence Apartments have praised its Service and Facilites, Room Comfort, Cleanliness.

More Reviews from Other Guests in Holiday Holiday - H Residence Apartments

8.0
Very Good
From 50 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

9.0

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Traveller Reviews Holiday Holiday - H Residence Apartments

Number of reviews per page
20
40
Top reviews
Mayur
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Property Location is good but the Mattress was very springy and uncomfortable. The Furniture is old.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The apartment itself was large, well laid out and comfortable with fantastic views. The shower in the second bathroom had a door that didn't close and leaked water all over the floor and there was no sound proving between the bedrooms. We found the location to be very nosiy as there were multiple night clubs that pumped loud music until around 3:30am every morning. We have arrived home very unrested because of this.
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Jasim
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Location where we picked up the keys was in completely different location from where we were staying. Customer service not friendly ( rude) We struggled to find our parking as well as our apartment. No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger. Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL. Very disappointing. Never again.
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Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Fantastic location.. right in the centre of all the activities. The views from the room was amazing
Jennifer
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Tha accommodations were very nice. Dishes, cutlery and utensils were lacking
Ghazal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I loved the scenery from my apartment however the reception staff communication wasn’t clear as I got lost not knowing where to park. It was difficult to get to the hotel office which was further away from the apartment. The dishwasher wasn’t working properly.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Everything about this property was amazing! From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back
chengyuan
icon-Family
Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

nice
Alireza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The property is located in the main city centre, close to all the attractions, restaurants and beach. It was very clean with fantastic view of beach, ocean and city around and good swimming pools.
Joumana
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

I like the cleaning around and the beautiful view spaces and the kitchen facilities. But there is NO tissues or much towels!
Stephanie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Worst holiday experience of my life. Couldn’t find the property for over a hour because all the instructions are for before 8pm when all the doors lock out. Room wasn’t clean, sand everywhere including the main bed…. Main bathroom flooded into the entire apartment with bacteria from previous patrons (pubes, hairs, grime you name it). Tried to soak it up using towels - thought I’d then do the wash only for the dryer not to work! Hotel telling us they’ll said maintenance when we check out….didn’t even offer to swap rooms. So we got to enjoy the smell of off water and couldn’t use the room. On check out got treated with such disrespect by the “manager”. Made us wait 15 minutes and instantly came up to us with an aggressive tone, refused any compensation and ended up swearing at us, so we swore back. Held my bond and refused to return it until after I deleted my google review. Don’t waste your time. They’re a piggy back hotel, they don’t actually own anything.
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Tarek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Lovely property
Sanjay
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Lodged formal complaint to Wotif and Management team at Holiday Holiday but no response. Wotif misleading advertising for the property. It’s not 4 star. No amenities provided only starter kit for a day and we stayed 5 nights. No towels and very poor facility. We complained to Wotif and they couldn’t do anything plus no where to complain. We will lodge a formal complain to Fair Trade and QLD Tourism for misleading advertising.
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Natalie
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Next time book direct with the apartment. Incorrectly configured for our number. 6 hours in phone with no result. Apartments stinks if garbage throughout foyer
Sherif
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Property ameneties were excellent location and view were excellent property was a little run down paint was falling off the ceiling at the sliding door and there was a terrible sewrage smell throughout the unit and building.The smell got worse at night time or when you turned on the airconditioner.The smell is what would stop us going back to the property agin.
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Chris
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

The property is a moderate standard. The indoor pool area needed cleaning and the hotel corridors had a strange smell. The location is very central but the street can be extremely noisy of an evening.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 262 week(s) ago

Expedia Group verified review

We have been scammed $200 for a alleged chipped lamp which we have not damaged. We noticed the top cover of the lamp was already crooked when we checked in along with many other things. We shouldve reported this straight away but we just assumed that the room has been properly checked and that they would know of these things already. Apparently not. There were various issues with the Hilton room that we could have been falsely accused for just like this lamp. They say that their staff check before and after guests stay (which of course is a given) but maybe they did not check properly prior to us staying falsely accusing us damaging lamp that was already there damaged. Their staff are no help and say the same thing without acknowledging the customer's point of view. We booked through Wotif not knowing a third party company was managing our room privately as it didn't clearly say for the room we needed with two bedrooms. It just had special check in instructions which we assumed was due to covid. We always booked straight with hotels and never knew third party companies like these existed within premium hotels. ALWAYS BOOK WITH HOTELS DIRECTLY! They will probably reply to this review saying the same thing that they replied to other similar complaints about how it was the customer who broke the items and therefore we should be responsible. Yes indeed but the problem is, we didn't break it and it already was crooked from the small chip.
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rita
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

Great location, clean tidy room everything we needed was provided .
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

The location was perfect.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Excellent location although can be noisy at night. Good to have access to Hilton pools. Room itself getting tired and rundown in places. No cleaning or servicing during the 9 nights we stayed. A bit less convenient having to check in at a different location to the hotel.
Number of reviews per page
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