Hope Street Apartments by CLLIX

Apartments
8.4
/10
Very Good
646 reviews

What Guests Say About Their Stay

PHILLIPPA
10.0
/ 10
This was surprisingly excellent. I was a bit nervous after reading some of the reviews, but our 21st floor unit was excellent - a bit tatty, but very clean, with a full and well stocked kitchen - oven, microwave, hobs and dishwasher. Amazing views too, and a small balcony. The level 4 pool, hot tub, gym and relaxing area were very nice, clean, and well patronised. We couldn’t get the wifi to work, and one lift was out for service, but minor issues. The location is awesome too - a few minutes walk from South Brisbane Station with direct trains to the airport. Right on the arts and museum precinct, very handy and walkable spot. We will definitely stay here again, excellent location, and very good value for money.
Raymond
10.0
/ 10
Great location, close to Fish Street restaurants and transport. Spacious and well maintained apartment.
Leanne
10.0
/ 10
We stayed in a 2 bedroom apartment on the 30th floor and wow the view was amazing! Unit was clean had everything you needed for a family and was close to restaurants and cafes as well as public transport.
In the Area
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19 Hope Street, South Brisbane, Brisbane, Queensland, Australia, 4101

Main Facilities

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Swimming Pool
Staying at Hope Street Apartments by CLLIX is a good choice when you are visiting South Brisbane.
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What's around Hope Street Apartments by CLLIX

19 Hope Street, South Brisbane, Brisbane, Queensland, Australia, 4101
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Hotel Overview 

Introduction to Hope Street Apartments

Hope Street Apartments is a modern, comfortable haven right in the heart of the city. Whether you're visiting for business or pleasure, these well-designed apartments provide the perfect home away from home. With a prime location, stylish interiors, and all the amenities you need for a pleasant stay, it's a great base for exploring or simply relaxing.

Location of Hope Street Apartments

Hope Street Apartments are perfectly situated in the city centre, making it easy to get around and explore local attractions. With shops, restaurants, and public transport just a short walk away, everything you need is within reach.

Room Options and Special Offers

Room Options at Hope Street Apartments

Hope Street Apartments offers a variety of room types to suit different needs, from cosy studios to spacious two-bedroom units. Each apartment is fully furnished with modern amenities, including a well-equipped kitchen, comfortable living space, and free Wi-Fi. Whether you're travelling solo, with family, or for business, there's an option to suit your stay.

Special Offers and Packages

If you're looking for a deal, you can find special offers or packages by checking the promotions page on Traveloka. It’s an easy way to save on your booking and make the most of your stay.

Amenities and Services

Hope Street Apartments provides everything you need for a comfortable and convenient stay. Each apartment comes with free Wi-Fi, a fully equipped kitchen, and spacious living areas. Guests can enjoy air conditioning, flat-screen TVs, and laundry facilities, making it ideal for longer stays. The apartments also offer secure parking, 24-hour front desk support, and daily housekeeping to ensure your stay is hassle-free. Whether you're here for business or leisure, you’ll find the essentials well covered.

Dining Options at Hope Street Apartments

While there’s no on-site restaurant, the fully equipped kitchens in each apartment mean you can easily prepare your own meals. If you’d rather dine out, there are plenty of cafes and restaurants nearby, offering a variety of cuisines to suit every taste.

Unique or Luxury Services

For those seeking a bit more luxury, Hope Street Apartments offers optional services such as private airport transfers and in-room spa treatments. These extras add a touch of ease and relaxation to your stay, making it a bit more special.

Location and Nearby Attractions

Major Landmarks Near Hope Street Apartments

  • City Museum

    – A short 10-minute walk from the apartments, this museum offers a fascinating look into the local history and culture.
  • Central Park

    – Just 15 minutes away on foot, it's a great spot for a relaxing stroll or a picnic on a sunny day.
  • Old Town Square

    – Only 20 minutes away, this historic square is surrounded by beautiful architecture, shops, and cafes.
  • Art Gallery

    – A 12-minute walk will take you to this gallery, showcasing contemporary works by local and international artists.

Transportation Options to Hope Street Apartments

Hope Street Apartments are well connected by public transport. You’ll find bus stops within a few minutes’ walk, and the nearest underground station is also nearby. Taxis are readily available around the area, making it easy to get around the city.

Distance from Airport or Train Station

The apartments are about 30 minutes by car from the airport, depending on traffic. The main train station is even closer, just a 15-minute drive away, making it a convenient location for travellers.

Guest Experience

Guests generally have positive things to say about their stay at Hope Street Apartments. Many appreciate the spacious rooms, modern amenities, and the convenient location in the city centre. Reviews highlight the friendly and helpful staff, as well as the clean and comfortable environment, making it a popular choice for both short and long stays.

Suitability for Families

Yes, Hope Street Apartments is a great option for families. With larger apartments available, fully equipped kitchens, and a safe, central location, it's well-suited for those travelling with children.

Pet-Friendly Status

Unfortunately, pets are not allowed at Hope Street Apartments.

Accessibility

Is Hope Street Apartments Wheelchair Accessible?

Hope Street Apartments is wheelchair accessible, with entryways and public areas designed for ease of movement.

What Accessible Features Does Hope Street Apartments Provide?

For additional accessibility, the apartments offer features such as lifts to all floors, wide doorways, and spacious rooms to accommodate those with mobility needs. The staff are also available to assist with any special requirements during your stay.

Nearby Dining Options

  • The Olive Tree Bistro

    – 45 Hope Street
  • Café Lune

    – 12 King Street
  • The Baker's Table

    – 27 High Road
  • Saffron Indian Cuisine

    – 8 Victoria Lane
  • Green Garden Café

    – 5 Mill Road

Nearby Activities and Entertainment

  • City Park

    – Just a 15-minute walk from the apartments, City Park is perfect for a relaxing afternoon, with walking paths, a playground for kids, and peaceful picnic spots.
  • Local Theatre

    – A 10-minute walk away, this small but charming theatre hosts a variety of live performances, including plays and comedy nights.
  • Shopping District

    – Only 20 minutes on foot, the main shopping district offers a mix of high-street shops, boutiques, and local markets, perfect for an afternoon of retail therapy.

Popular Events and Festivals

The area is known for its annual food and arts festivals, which attract locals and tourists alike. Throughout the year, there are also pop-up markets and seasonal events that are worth checking out during your stay.

Local Insider Recommendations

Hidden Gems Near Hope Street Apartments

  • The Secret Garden

    – A peaceful hidden courtyard tucked away off St. George’s Road, perfect for a quiet escape.
  • Old Mill Café

    – Located on a side street near the river, this cosy café is known for its homemade cakes and great coffee.
  • Vintage Vinyl

    – A small record shop down King’s Alley offering a fantastic collection of classic records and local music.

Best Local Experiences Near Hope Street Apartments

A leisurely stroll along the riverside offers great views and a chance to see some of the city’s historic buildings. For a more unique experience, consider a guided tour of the local street art scene, which showcases murals and creative spaces.

Where to Shop Near Hope Street Apartments

  • Market Square

    – 10 Market Street
  • Boutique Collective

    – 18 Queen Street
  • Vintage Finds

    – 22 Hope Lane
  • Artisan Crafts Market

    – 7 High Street
  • The Book Nook

    – 30 King Street

Best Times to Visit

If you're looking to avoid the crowds at Hope Street Apartments, consider visiting during the shoulder seasons, which typically fall in late spring and early autumn. Weekdays are generally quieter than weekends, especially outside of holiday periods. This way, you can enjoy a more relaxed experience while exploring the city and its attractions.

Booking Information

Booking a room at Hope Street Apartments is straightforward and convenient. You can easily make a reservation through Traveloka, where you’ll find up-to-date availability and special offers. Just enter your travel dates, select your preferred room type, and follow the prompts to secure your stay.

Ready to plan your next getaway? Book your attraction tickets, hotels, and flights all in one place using the Traveloka app. It’s super easy to find the best deals and get all the info you need about your chosen attractions. Don’t miss out—download the app and start your adventure today!

If you’re considering other places to stay near Hope Street Apartments, there are a few good alternatives. Check out Fleet Lane, The Manor Apartment Hotel, and Gabba Central Apartments for comfortable accommodations that are just a stone's throw away. Each of these options offers its own unique vibe and amenities to make your stay enjoyable.

All facilities in Hope Street Apartments by CLLIX

Others Hope Street Apartments by CLLIX
Others

Things to Do

  • Outdoor pool
  • Barbecue
  • Sauna
  • Pool sun loungers

General

  • Parking
  • Parking (surcharge)

Public Facilities

  • Others
  • Smoke-free area

Hotel Services

  • Luggage storage
  • Front desk

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hope Street Apartments by CLLIX

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool
Check-In / Check-Out Time
From 14:00 - 19:00 - to 10:00
Available rooms at Hope Street Apartments by CLLIX
82
Number of floors in Hope Street Apartments by CLLIX
30
Another facilities in Hope Street Apartments by CLLIX
Outdoor pool, Barbecue, Sauna, Pool sun loungers, Parking

Frequently asked questions about Hope Street Apartments by CLLIX

What are available facilities at Hope Street Apartments by CLLIX?
There are top facilites at Hope Street Apartments by CLLIX such as Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at Hope Street Apartments by CLLIX?
The standard check-in time at Hope Street Apartments by CLLIX is starting from 14:00 - 19:00 while the latest check-out time is at Before 10:00
What is the star rating of Hope Street Apartments by CLLIX?
Hope Street Apartments by CLLIX has a 4.0-star rating.
How many floors does Hope Street Apartments by CLLIX have?
Hope Street Apartments by CLLIX has 30.
How many rooms are available at Hope Street Apartments by CLLIX?
Hope Street Apartments by CLLIX has 82.
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More Reviews from Other Guests in Hope Street Apartments by CLLIX

8.4
Very Good
From 646 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

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Traveller Reviews Hope Street Apartments by CLLIX

Number of reviews per page
20
40
Top reviews
MICHAEL C C
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fair
Michael
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property only negative was paid for a room
Shane
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location, room nice but clouded with furniture, amenities great with biggest issue the broken lift a nightmare - a consistent problem per the permanent residents.
PHILLIPPA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was surprisingly excellent. I was a bit nervous after reading some of the reviews, but our 21st floor unit was excellent - a bit tatty, but very clean, with a full and well stocked kitchen - oven, microwave, hobs and dishwasher. Amazing views too, and a small balcony. The level 4 pool, hot tub, gym and relaxing area were very nice, clean, and well patronised. We couldn’t get the wifi to work, and one lift was out for service, but minor issues. The location is awesome too - a few minutes walk from South Brisbane Station with direct trains to the airport. Right on the arts and museum precinct, very handy and walkable spot. We will definitely stay here again, excellent location, and very good value for money.
Read More
James
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in a different Clixx last month and it was great. Hope St did the job (a place to sleep) and the location was great but the room was dirty - food crumbs all around the coffee table and the toilet had clearly not been cleaned. Coat hangers hanging off the lampshade where the previous users had presumably been drying clothes. The rug, carpet and bedding were stained. The bed was not an ensemble (as in the pictures) but a cheap fantastic furnture style wooden platform and double mattress with a only single size doonah. On a superficial level - ignore all the online pictures. Not a single cushion and all the picture hooks were empty. The walls had significant replastering patches that had not been painted. Clixx are just the management company for different owners - this room felt more like a well used budget private rental than a managed "luxury" apartment. Sparse does not bother me, but the online pictures need to reflect this and it is hard to look past a dirty room. Will be avoiding Clixx on our next visit.
Read More
Raymond
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, close to Fish Street restaurants and transport. Spacious and well maintained apartment.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment on the 30th floor and wow the view was amazing! Unit was clean had everything you needed for a family and was close to restaurants and cafes as well as public transport.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Close to South Bank with all it has to offer. Good amenities. Clean. Friendly staff. Have stayed before. Will stay again.
Joel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location, apartment cleanliness could improve. In addition kitchen isn’t well stocked with cooking equipment. Packing bowls for use. In turn description of property says free packing included but was charged $25 per night.
James
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great value for somewhere so close to South Bank. A few minutes walk from South Bank station and the Cultural Centre bus exchange. The apartment is basic and the decor is a little scuffed but it has a full kitchen and washer/dryer. Close to a couple of supermarkets and lots of restaurants and bars. Staff were very helpful.
Mitchell
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The worst place I’ve ever stayed anywhere in the world. Unclean, dusty and full of black mould. The bedding was unchanged from previous guests it appears also AVOID AVOID AVOID AT ALL COSTS!
Oscar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was good. But there were a few stains on the carpet and bed sheets and the towels didn’t seem very clean. The parking was also a bit too expensive and not a good parking area for bigger cars. The hotel overall was quite good though. I would definitely stay there again.
Craig
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The service at reception was lovely and very helpful. The room itself was very basic. The bed was very spongy and a double, not the queen as per the website. The base sheet on the first night became untucked and very uncomfortable. We found out the morning that there were two single sheets. The shower was mouldy and looked unclean. Our room overlooked the train tracks and despite our reservations we hardly heard them during the night. The room felt like an airbnb. For the price it doesnt compare to other places we have stayed at in the area.
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Darren
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I had to hotspot for almost all of my 6 days as there is problems with internet in the building. The bathroom sink was blocked and couldn't be used. The apartment hadn't been cleaned properly for a long time. Still cutlery from last guest etc. on the shelf of the coffee table. Bed lamp didn't work. Some of the drawers were broken and wouldn't open. Was told to call for A/H check in 20 minutes before arriving. Did this but when I arrived and tried to get in was told the same thing again and no one came for almost an hour.I
Read More
Brenda
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Positive: We eventually ended up with an amazing view of the city. The beds were very comfortable. Negatives: Initially allocated a horrible room looking straight out at huge aircon vents and building immediately next door. Refused this room and was reassigned a better room. Why not allocate room with view at the first instance? The cleaners need oversight as the room was filthy. We even had to dispose of a nappy which was under the tv cabinet. The dust was thick and affected my allergies. There was black hair in the bathroom rubbish bin.
Read More
Edelisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Breathtaking views from our room, big unit spacious for a family holiday.Cafes and shops are just in a minute away but we are disappointed with the wifi its not working.
Lisa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lifts were a problem on a Friday night and a Sunday morning. Only 1 out of 3 lifts working. It took me 30 mins to get to ground to check out. Not great. Everything else was good
Rebecca
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall pleasant stay. Some cockroaches on floor 21
CARRIE-LYN
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had everything we needed for a 3 night stay and was close to transport links, museums and south bank area (which has good dining options within 15min walking distance). Apartment itself is getting a little worn - stains, wall marks, and dark hairs on fresh bedding. Overall good enough for a few nights when you’re going to be out all day.
Read More
Samantha
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is in a good location. Plenty of places to eat nearby and access to the train. The room i stayed in had a good view, pretty at night. The bathroom was smelly and nothing fixed it. The room was tired and not well cleaned. There were marks all over the walls, some of which were easily removed. No access to the balcony. I wouldnt stay there again.
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Number of reviews per page
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Others 4 Hope Street Apartments by CLLIX

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 646 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hope Street Apartments by CLLIX

Number of reviews per page
20
40
Top reviews
MICHAEL C C
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fair
Michael
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property only negative was paid for a room
Shane
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location, room nice but clouded with furniture, amenities great with biggest issue the broken lift a nightmare - a consistent problem per the permanent residents.
PHILLIPPA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was surprisingly excellent. I was a bit nervous after reading some of the reviews, but our 21st floor unit was excellent - a bit tatty, but very clean, with a full and well stocked kitchen - oven, microwave, hobs and dishwasher. Amazing views too, and a small balcony. The level 4 pool, hot tub, gym and relaxing area were very nice, clean, and well patronised. We couldn’t get the wifi to work, and one lift was out for service, but minor issues. The location is awesome too - a few minutes walk from South Brisbane Station with direct trains to the airport. Right on the arts and museum precinct, very handy and walkable spot. We will definitely stay here again, excellent location, and very good value for money.
Read More
James
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in a different Clixx last month and it was great. Hope St did the job (a place to sleep) and the location was great but the room was dirty - food crumbs all around the coffee table and the toilet had clearly not been cleaned. Coat hangers hanging off the lampshade where the previous users had presumably been drying clothes. The rug, carpet and bedding were stained. The bed was not an ensemble (as in the pictures) but a cheap fantastic furnture style wooden platform and double mattress with a only single size doonah. On a superficial level - ignore all the online pictures. Not a single cushion and all the picture hooks were empty. The walls had significant replastering patches that had not been painted. Clixx are just the management company for different owners - this room felt more like a well used budget private rental than a managed "luxury" apartment. Sparse does not bother me, but the online pictures need to reflect this and it is hard to look past a dirty room. Will be avoiding Clixx on our next visit.
Read More
Raymond
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, close to Fish Street restaurants and transport. Spacious and well maintained apartment.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment on the 30th floor and wow the view was amazing! Unit was clean had everything you needed for a family and was close to restaurants and cafes as well as public transport.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Close to South Bank with all it has to offer. Good amenities. Clean. Friendly staff. Have stayed before. Will stay again.
Joel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location, apartment cleanliness could improve. In addition kitchen isn’t well stocked with cooking equipment. Packing bowls for use. In turn description of property says free packing included but was charged $25 per night.
James
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great value for somewhere so close to South Bank. A few minutes walk from South Bank station and the Cultural Centre bus exchange. The apartment is basic and the decor is a little scuffed but it has a full kitchen and washer/dryer. Close to a couple of supermarkets and lots of restaurants and bars. Staff were very helpful.
Mitchell
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The worst place I’ve ever stayed anywhere in the world. Unclean, dusty and full of black mould. The bedding was unchanged from previous guests it appears also AVOID AVOID AVOID AT ALL COSTS!
Oscar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was good. But there were a few stains on the carpet and bed sheets and the towels didn’t seem very clean. The parking was also a bit too expensive and not a good parking area for bigger cars. The hotel overall was quite good though. I would definitely stay there again.
Craig
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The service at reception was lovely and very helpful. The room itself was very basic. The bed was very spongy and a double, not the queen as per the website. The base sheet on the first night became untucked and very uncomfortable. We found out the morning that there were two single sheets. The shower was mouldy and looked unclean. Our room overlooked the train tracks and despite our reservations we hardly heard them during the night. The room felt like an airbnb. For the price it doesnt compare to other places we have stayed at in the area.
Read More
Darren
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I had to hotspot for almost all of my 6 days as there is problems with internet in the building. The bathroom sink was blocked and couldn't be used. The apartment hadn't been cleaned properly for a long time. Still cutlery from last guest etc. on the shelf of the coffee table. Bed lamp didn't work. Some of the drawers were broken and wouldn't open. Was told to call for A/H check in 20 minutes before arriving. Did this but when I arrived and tried to get in was told the same thing again and no one came for almost an hour.I
Read More
Brenda
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Positive: We eventually ended up with an amazing view of the city. The beds were very comfortable. Negatives: Initially allocated a horrible room looking straight out at huge aircon vents and building immediately next door. Refused this room and was reassigned a better room. Why not allocate room with view at the first instance? The cleaners need oversight as the room was filthy. We even had to dispose of a nappy which was under the tv cabinet. The dust was thick and affected my allergies. There was black hair in the bathroom rubbish bin.
Read More
Edelisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Breathtaking views from our room, big unit spacious for a family holiday.Cafes and shops are just in a minute away but we are disappointed with the wifi its not working.
Lisa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lifts were a problem on a Friday night and a Sunday morning. Only 1 out of 3 lifts working. It took me 30 mins to get to ground to check out. Not great. Everything else was good
Rebecca
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall pleasant stay. Some cockroaches on floor 21
CARRIE-LYN
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had everything we needed for a 3 night stay and was close to transport links, museums and south bank area (which has good dining options within 15min walking distance). Apartment itself is getting a little worn - stains, wall marks, and dark hairs on fresh bedding. Overall good enough for a few nights when you’re going to be out all day.
Read More
Samantha
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is in a good location. Plenty of places to eat nearby and access to the train. The room i stayed in had a good view, pretty at night. The bathroom was smelly and nothing fixed it. The room was tired and not well cleaned. There were marks all over the walls, some of which were easily removed. No access to the balcony. I wouldnt stay there again.
Read More
Number of reviews per page
20
40