InterContinental Hotels MELBOURNE, an IHG Hotel

My only criticism is the fact that in order to get hot water I had to run the shower and or faucet for a minimum of 5 minutes. That is a tremendous waste of water.

Extremely happy with our stay. Location was perfect, staff were great. Our bed was sooooo comfortable and the buffet breakfast was fantastic.

I always stay at the Intercontinental when in Melbourne. Great location that’s close to everything with comfortable rooms, nice service. Definitely recommended.

Great

Sorry but not worth the money i paid. Checkin to the room delayed and nothing for it at all, considering i have 2 kids, something little would have been nice for waiting (not just tea and coffee). Pool so run down, cold and damp. Not 5 stars in my opinion, also to add rooms run down and bathroom had hair in it. So sad j paid $445 for a terrible experience.

10/10 breakfast service at both Alluvial and Club Lounge. Great range of treats.

Loved this hotel and the history of the building. Staff were excellent. Breakfast was great.

Best club lounge service so far for me. Great location

I was very disappointed about how the receptionist treated me when I booked via Expedia. She kept saying the word “unfortunately”. It was even worse because I was extending my stay and she treated me like if I was a wet dog in a non pet friendly hotel. The breakfast is very meh and the hotel is a little on the run down side. It’s just good location. Phillip the bellboy was the nicest ever and he made my stay. Thanks Phil!

No onsite parking other than valet parking. Everything else was very nice

Not bad but not as smooth as other Intercontinental hotels. The small things feel lacking. Pillows not soft, breakfast buffet somewhat disorganized and missing basic items such as cereal, granola or bowl, housekeeping forget things. So yes that’s a bit petty but you come here hoping these things are just taken care of.

Overall really nice place to stay!

Excellent hotel perfectly positioned for solo traveler with convenient location and warm customer service. Completely enjoyed the accommodation and would visit again when in Melbourne.

Rooms outdated and upkeep is nonexistent

Friendly, helpful staff, clean and quiet, nice rooms

True gem! Classy, clean, elegant, comfortable and impeccable service!

We’ve stayed here on many occasions. We love the hotel and all it has to offer

Rough stay at usually a great hotel. Had no one at valet and front desk was very little help at checkin. Overnight our refrigerator must have died, as all the food we bought at a festival was ruined in the morning and the front desk again did nothing but take my name and number with the promise of a call from a manager, which still has not occurred. In fact, the front desk was more interested in charging the $80 for parking than the $150 in ruined food. And for $80 valet it shouldn’t take 20 minutes to park and 20 to retrieve your car. Usually this is a great hotel and stay often for work, but it was not good for a night away with my wife.

Great location and historic building. Pool and gym are excellent, and the staff/service is top notch. For the price of a room the WiFi could be quicker and a wider range of TV channels provided - but very minor complaints. Overall fantastic.

Outstanding facility and staff