Melbourne Carlton Central Apartment Hotel

Good for the money 👌

Good

The man at the desk was not very friendly when we arrived We had no hand towels in the room, no bath mat and wifi didn’t work Girl at the desk today was very friendly & helpful

The location of the property was excellent, in amongst terrific eateries in Lygon Street and surrounding streets. The bed in the apartment was comfortable and clean. The receptionist that greeted me upon arrival was very polite and helpful. She is an asset to the business. The property in general was fair, very old and dated in many areas. It needs a significant attention. The room I was in was appalling. There was a large hole in the carpet (approximately 6inches square), the couch was marked in various places, the window in the main room was filthy, as was one of the blinds, the bathroom floor was filthy (I washed it before I used the shower/bath), there was significant dust on all skirting boards throughout the apartment indicating the property hadn't been property cleaned in ages, the walls were marked throughout (and I cleaned several marks off myself and which proved that it is basically just poor housekeeping/upkeep by management), the bathroom tiles were in dire state and there had obviously been a terrible leak at some point in the apartment as the skirting boards were badly warped and marked (through water damage). The property's location is really the only thing going for it. Whilst the nightly rate is of course lower than other properties in the city/nearby, however a lowered rate should not result in a dirty property - and which is what I encountered. I would not return. Thank you.

Excellent service and got help from the reception even after hours!

Very clean, daily room tidy up. All appliances worked well. Location was excellent so much on the doorstep.

I loved how close it was to Lygon street and how safe it is to walk around this area at night. The guy at the front desk was so lovely and helpful also. Besdies being a little dated...Bed was really comfy. The smart TV actually worked easily and the apartment was clean.

Enjoyed the stay and loved the room but pillows were not great and only one per person.

great location, but a bit run down

Great value property for the price and location.

Great location. The room needs attention. The water pressure is poor in the shower. There is a split system in the bedroom that does not work. But the kitchen area unit works well. Hint. Reception closes at 18:00. You need a lockbox and instructions after then.

Great spot and very nice studio apartment. We'll definitely stay there again.

Disappointed with my stay here. First the WiFi was not working across much of the building (including my room), which I was not notified of until I raised the concern. Then the room itself was not very clean, with many hairs and stains in the bath, dirty mugs and cutlery I had to scrub before use, and rubbish left from the previous guest on the shelf. Once I had cleaned the bath, even the tap handle fell off in my hand when I tried to use it. The bed was comfy however.

Toilets were not cleaned. Full of…. Bath was not cleaned. Full of grime and hair. I couldn’t take a shower. Just too filthy. Internet did not work.

It was fine for a few days.

Made my travel easy and enjoyable, thank you

Everything you need for a stay in Melbourne. Comfy bed, smart TV, lounge, dining table, dishwasher, washing machine, lift, not on Main Street and walkable to everything.

The location is OK. The place needs a good clean. There was dust on the top of powerpoints and any less-used surfaces. There was a very unpleasant smell from the sink in the kitchen. When I arrived all windows were open and there were flies in my room. Carpets throughout are shabby and dirty. When unattended, the reception area looks like a prison.

Convenient location. Very quiet.

Comfortable beds but terrible pillows. Sheets smelt like they had been left to dry in the washing machine. Great hot water. Carpet needs replacing but room quite comfortable. Staff were very helpful. Would certainly stay there again