Mercure Melbourne Albert Park

Hotels
7.6
/10
Pleasant
978 reviews

What Guests Say About Their Stay

Kaine
10.0
/ 10
Great family friendly hotel, staff were really accommodating and friendly. We had a great stay
john
10.0
/ 10
We had a long wait for check in but received an upgrade to the Pullman Hotel. Very comfortable room and very convenient for us attending a conference in the same hotel.
Andrew
10.0
/ 10
The staff we meet were friendly and courteous. Accommodation and facilities were clean and well kept Although, Parking was available was off-site at an extra cost.
In the Area
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65 Queens Road, ALBERT PARK, Albert Park, Melbourne, Victoria, Australia, 3004

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Melbourne Albert Park is a hotel in a good neighborhood, which is located at Albert Park. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Melbourne Albert Park

65 Queens Road, ALBERT PARK, Albert Park, Melbourne, Victoria, Australia, 3004
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Discover More About Mercure Melbourne Albert Park

Mercure Melbourne Albert Park is a top spot for travellers looking to enjoy the vibrant city of Melbourne. Nestled right by the picturesque Albert Park Lake, this hotel offers a blend of comfort and convenience, making it a great choice for both business and leisure visitors.

Room types available at Mercure Melbourne Albert Park

The hotel boasts a variety of room types to suit different needs and budgets. From the Standard Rooms, which offer a cosy and comfortable stay, to the more spacious Superior Rooms that provide a bit more luxury, there's something for everyone. For those seeking a touch of elegance, the Privilege Rooms come with added amenities like a Nespresso machine and complimentary Wi-Fi. Families or groups can opt for the Family Rooms, which offer extra space and comfort. Each room is designed with modern decor and equipped with essential amenities to ensure a pleasant stay.

How to get to Mercure Melbourne Albert Park

Getting to Mercure Melbourne Albert Park is a breeze. It's conveniently located just a short drive from Melbourne's CBD. If you're coming from Melbourne Airport, it's about a 30-minute drive via the M2. Public transport is also an option, with trams running frequently along St Kilda Road, just a short walk from the hotel. For those driving, the hotel offers on-site parking facilities.

Facilities and services at Mercure Melbourne Albert Park

The hotel offers a range of facilities to enhance your stay. Guests can enjoy the fully equipped fitness centre, perfect for keeping up with your workout routine. There's also an indoor pool for a refreshing dip. Business travellers will appreciate the conference and meeting rooms available. The hotel provides 24-hour reception and room service, ensuring all your needs are met around the clock.

Food and drink available at Mercure Melbourne Albert Park

While the hotel itself offers a delightful dining experience at its on-site restaurant, Windows Restaurant, serving a variety of international cuisines, there are also plenty of nearby options. Just a short stroll away, you'll find a range of cafes and eateries along St Kilda Road and in the surrounding area, offering everything from casual bites to fine dining experiences.

Accessibility features at Mercure Melbourne Albert Park

Mercure Melbourne Albert Park is committed to providing accessible facilities for all guests. The hotel features accessible rooms equipped with roll-in showers and grab bars. Public areas are designed to be wheelchair-friendly, with ramps and elevators available. The staff are trained to assist guests with special needs, ensuring a comfortable and hassle-free stay.

Pet and service animal policy at Mercure Melbourne Albert Park

The hotel welcomes service animals, ensuring they have access to all areas of the property. However, pets are not allowed, so it's best to make alternative arrangements for your furry friends. Mercure Melbourne Albert Park offers an ideal base for exploring the city, with its comfortable rooms, excellent facilities, and convenient location. Whether you're in town for business or leisure, this hotel has everything you need for a memorable stay. Ready to plan your trip? Click here to book a hotel via Traveloka Australia.

All facilities in Mercure Melbourne Albert Park

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Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Valet parking

Kids and Pets

  • Babysitting

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Melbourne Albert Park

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 11:00
Number of floors in Mercure Melbourne Albert Park
9
Another facilities in Mercure Melbourne Albert Park
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Valet parking

Frequently asked questions about Mercure Melbourne Albert Park

What are available facilities at Mercure Melbourne Albert Park?
There are top facilites at Mercure Melbourne Albert Park such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Melbourne Albert Park?
The standard check-in time at Mercure Melbourne Albert Park is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Melbourne Albert Park?
Mercure Melbourne Albert Park has a 4.0-star rating.
How many floors does Mercure Melbourne Albert Park have?
Mercure Melbourne Albert Park has 9.
Does Mercure Melbourne Albert Park have parking?
Yes, Mercure Melbourne Albert Park does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Mercure Melbourne Albert Park

7.6
Pleasant
From 974 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

7.2

Service and Facilites

8.2

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Traveller Reviews Mercure Melbourne Albert Park

Number of reviews per page
20
40
Top reviews
Brenton
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Cynthia
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good bed to sleep.
Kylie
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bed was uncomfortable Taps dripped
Kaine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great family friendly hotel, staff were really accommodating and friendly. We had a great stay
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property is showing its age. Just a little care and attention, particularly in public spaces and corridors would present the property much more favourably. During our recent stay packaging was left dumped on the floor at the end of the corridor for three days, room service items were not promptly removed and left the property looking shabby. The room was excellent and housekeeping did a very good job of servicing our room. However, the aging plumbing left us (and probably those in neighboring rooms) deafened every time we had a shower! We also found it unhelpful that shift changeover occurred right when a significant number of prebooked guests were arriving to check in. The queue was very long and some waited up to three hours to get access to rooms. The staff blamed attendees at an onsite conference not clearing their rooms by check out time.....This is a management problem not a problem for guests arriving after extended travel.....Management, lift your game. And finally, I've used this hotel now once a year over the past 6 or 7 years and the coffee machines have never managed to work properly in the breakfast restaurant. Don't you think it's time to throw them out? They are to complicated and unreliable..... Guests pay for decent coffee when they pay for their breakfast.
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john
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a long wait for check in but received an upgrade to the Pullman Hotel. Very comfortable room and very convenient for us attending a conference in the same hotel.
Rohan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great spot
les
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The accommodation was handy for trams
Belinda
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bathroom facilities particularly tape ware in shower were dangerous for children. Hot water didn’t regulate well and increased in temperature frequently. Bins I. Car park were constantly full yes it was a long weekend but these are the things people notice.
Debra
icon-Business Family
Business Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Leaky tap flowing water all night accross floor from 3am. Hotel did not care when went to desk and then left till checkout at 8am. Room booked not available when arrived given alternative but single beds not 2 doubles Not book again
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff we meet were friendly and courteous. Accommodation and facilities were clean and well kept Although, Parking was available was off-site at an extra cost.
Brittany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay! Close to everything
Mary
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location unique- missing small touches like water in the fridge and housekeeping missed making beds on day 1.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Reasonably priced overnight stay, nice choice at breakfast buffet, pool/spa/gym open quite late - was lovely to have a cool swim after a long and warm day! Room was clean and neat, quiet and comfortable - will stay again.
Kent
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We checked if we had to book parking over the phone, got told no need, ask for price, got told free for hotel guests. After making our booking, the next day we rec6an email, saying parking was $25 per night, so I phoned the hotel again, yes that is correct, so whenI said I called the other day and was told it was free, apparently they have new staff and I was given incorrect information. Then I prebooked in to save time lining up to book in, only to be told once we arrived and waited 15 minutes to get served, that this hotel does not accept prebookings, seriously why waste my time, the experience left a bad taste in my mouth and Pullman is off my list of places I will stay in the future, horrible customer service all round.
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Anthony
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It as located convenient to my work whilst i was in Melbourne The staff were friendly and the room was veey nice.
Patryk
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice hotel with excellent service.
Bianca
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Loved friendly staff and service, very accomodating for a young family..,
Elizabeth
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

It was a nice stay, quick check in, easy check out, good facilities in stay, responsive staff to request for assistance getting more pillows, and having an item printed. Very helpful and polite staff. Housekeeping clearly under pressure, table tops not clean in room, random teabag on floor. Surrounding area OK.
Kevin
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Aircon is very old Only one pillow supplied in your room Rooms need updating no usb sockets
Number of reviews per page
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40

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Others 4 Mercure Melbourne Albert Park

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.