Moana Beach Tourist Park

First time at park. Check in process excellent. Plenty of communication regarding stay, overall a great place.

We stayed one night at Moana, a place we have stayed before. Check in was friendly and easy, the cabin was clean and tidy but there was one major problem - the aircon/heater did not work! What was worse, we did not realise until after we returned from dinner and found the apartment to be cold, and by then reception had closed. After deliberating we tried calling the normal number, but the automated message directed us to the "urgent only" after hours number. This we called and although we received a polite response, and an indication that they would contact 'somebody', they later rang back to say they were unable to do anything. The cabin continued to get chillier and after walking around to keep warm we had to resort to an early night in bed - it was that uncomfortable. Reception was apologetic the next morning and promised to send our comments on to 'management', but we have not received any response from them to date.

Was good

Easy contactless arrival, good bed , pleasant surroundings. Easy walk to beach and cafe.

Didn't like no sofa to sit on, television was way too small

Have started staying in big 4 parks in onsite cabins and no complaints highly recommended.

Lovely stay and the wildlife was beautiful

We had a one night stay here in one of the cabins. Rooms were small but ok. The worst thing was the water saver on the shower. After a day travelling and considering the nightly rate, I do not expect a water saver which means the water pressure and volume in the shower was reduced. Check in person was not very friendly.

Just what we needed for that one night

Loved the property...the spa was awesome...my only criticism would be the spa is so deep and awesome that becomes bit harder to get in... Maybe a step to get in could make access in and out easier

Its a great place to stay

The place is very nice and fully equipped kitchenette . We feel safe in this place and close to the beach.

Worked well. Missed office hours by 10 minutes. Didn't receive check in instructions until the next day. Fortunately another guest came along to open lock box and my keys were in an envelope there. Other than that, suited perfectly. Loved walking the beach in the evening.

Very nice caravan park, we stayed in a cabin it was perfect for us. Very close to the beach with a nice cafe and pub nearby in walking distance. Highly recommended

lovely stay

Close to cafe for dinner. Clean & safe stay.

Just a terrific all round experience as shown by what I liked above. Also there was a shopping centre not far away and the beach was a 2 minute walk

Na

Great location close to beach and the cabin had all we needed to cook. Really comfy beds

Easy place to stay, close to the beach.