Oaks Townsville Gateway Suites

Apartments
8.6
/10
Very Good
1,169 reviews

What Guests Say About Their Stay

Kenneth
10.0
/ 10
Nice hotel in Townsville. Quiet, clean room with comfortable bed. Good swimming pool. Walking distance to cafes, restaurants and pubs
Donna
10.0
/ 10
I have stayed at the Oaks Gateway Townsville several times before and have always been impressed with the standard of service, quality of accommodation and location. This was my first time in a studio apartment and I was not disappointed. The room was spacious, in very good condition and had a fabulous outlook. Customer service is always a priority and nothing is too much trouble for Steven and Jamie on Reception. There are numerous dining options on Palmer Street and getting into the City Centre is a short and pleasant walk. I don't stay anywhere else when visiting Townsville.
Randall
10.0
/ 10
Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
In the Area
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2 Dibbs Street, Townsville, Queensland, Australia, 4810

Main Facilities

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Swimming Pool
Elevator
WiFi
Staying at Oaks Townsville Gateway Suites is a good choice when you are visiting Townsville.
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2 Dibbs Street, Townsville, Queensland, Australia, 4810
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Location


Staying at Oaks Townsville Gateway Suites is a good choice when you are visiting Townsville.

About Oaks Townsville Gateway Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Oaks Townsville Gateway Suites.

All facilities in Oaks Townsville Gateway Suites

Others Oaks Townsville Gateway Suites
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Tours
  • Front desk

Public Facilities

  • Smoke-free area
  • Elevator

Things to Do

  • Outdoor pool

Connectivity

  • WiFi (surcharge)

General

  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Oaks Townsville Gateway Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 9:30 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 21:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Elevator, WiFi
Check-In / Check-Out Time
14:00 - 21:30 - Before 10:00
Available rooms at Oaks Townsville Gateway Suites
86
Number of floors in Oaks Townsville Gateway Suites
9
Another facilities in Oaks Townsville Gateway Suites
Laundry service, Luggage storage, Tours, Front desk, Smoke-free area

Frequently asked questions about Oaks Townsville Gateway Suites

What are available facilities at Oaks Townsville Gateway Suites?
There are top facilites at Oaks Townsville Gateway Suites such as Swimming Pool, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oaks Townsville Gateway Suites?
The standard check-in time at Oaks Townsville Gateway Suites is starting from 14:00 - 21:30 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Oaks Townsville Gateway Suites

8.6
Very Good
From 1,169 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.4

Service and Facilites

8.6

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Traveller Reviews Oaks Townsville Gateway Suites

Number of reviews per page
20
40
Top reviews
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Will stay again
Trevor
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location
Kenneth
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice hotel in Townsville. Quiet, clean room with comfortable bed. Good swimming pool. Walking distance to cafes, restaurants and pubs
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I have stayed at the Oaks Gateway Townsville several times before and have always been impressed with the standard of service, quality of accommodation and location. This was my first time in a studio apartment and I was not disappointed. The room was spacious, in very good condition and had a fabulous outlook. Customer service is always a priority and nothing is too much trouble for Steven and Jamie on Reception. There are numerous dining options on Palmer Street and getting into the City Centre is a short and pleasant walk. I don't stay anywhere else when visiting Townsville.
Read More
Giles
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room in need of refurbishment and a good clean. Lifts were out due to flooding in basement, and whilst I accept this was beyond their control due to weather, there was no communication about the outage or offer of help carrying bags up the stairs.
Randall
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Leilani
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Dale
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.
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John
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy
Daniel
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Jodie
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated. Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river. The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy. We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.
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Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Kate
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Friendly helpful staff, no problems at all. Clean and comfortable
Tamara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

You need more information on guests rooms about the hotel and facilities. But overall really nice
Bradley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Room was nice with new carpet. Staff were very friendly. Parking available. Pool water needs to be more clearer.
Donald
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Two huge issues…Internet is absolutely terrible…requested ice from front desk & was told we have no ice machine in the building…neither acceptable
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Superb location for restaurants. Close to everything. Super friendly staff.
Joanna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It was perfect for us, met all our needs. Kitchen was great.
Keith David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Close to all needs/spacious room/pool clean Need to fix gym equipment.
Colleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Loved staying here. The employees were great, always smiling and helpful. Room was clean, anytime we needed anything there was very little wait time. Can’t say enough about how we were treated.
Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.