Plum Carlton Serviced Apartments

Hotels
7.2
/10
Pleasant
620 reviews

What Guests Say About Their Stay

Heather
10.0
/ 10
Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.
Julia
10.0
/ 10
I rung them the day before to organise things and got great customer service which continued on check in. The room was a good size, with all I needed for the 1 night. Good price. I will happily stay there again next time.
In the Area
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528 Swanston Street, Carlton, Melbourne, Victoria, Australia, 3000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Plum Carlton Serviced Apartments is a hotel in a good neighborhood, which is located at Carlton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Plum Carlton Serviced Apartments

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528 Swanston Street, Carlton, Melbourne, Victoria, Australia, 3000
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Discover More About Plum Carlton Serviced Apartments

Location


Plum Carlton Serviced Apartments is a hotel in a good neighborhood, which is located at Carlton.

About Plum Carlton Serviced Apartments

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Plum Carlton Serviced Apartments.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Plum Carlton Serviced Apartments is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Plum Carlton Serviced Apartments is the right place to stay.

All facilities in Plum Carlton Serviced Apartments

Others Plum Carlton Serviced Apartments
Others

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Coffee shop
  • Elevator

General

  • Parking
  • Parking (surcharge)
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Plum Carlton Serviced Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property is professionally cleaned

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 06:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 06:00 - Before 10:00
Available rooms at Plum Carlton Serviced Apartments
43
Number of floors in Plum Carlton Serviced Apartments
1
Another facilities in Plum Carlton Serviced Apartments
Luggage storage, 24-hour Receptionist, Laundry service, Tours, Concierge

Frequently asked questions about Plum Carlton Serviced Apartments

What are available facilities at Plum Carlton Serviced Apartments?
There are top facilites at Plum Carlton Serviced Apartments such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Plum Carlton Serviced Apartments?
The standard check-in time at Plum Carlton Serviced Apartments is starting from 14:00 - 06:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Plum Carlton Serviced Apartments

7.2
Pleasant
From 620 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

8.0

Service and Facilites

7.0

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Traveller Reviews Plum Carlton Serviced Apartments

Number of reviews per page
20
40
Top reviews
John
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould
Zane
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room.
Tia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken.
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Verified traveler
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Perfectly fine and functional.
Jillian
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Misdescribed as serviced apartment. Better described as a smelly rundown student apartment.
Ray
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion.
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Léa
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff is pretty nice and arranging
Tania
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again.
Matthew
icon-Business
Business
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell.
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Jy
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Close to city, served its purpose for a night stay in city.
nathan
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

No one there for check in room was dirty
Alison
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish.
Hailey
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again.
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Michal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Overall dirtiness, not working tv and limited lighting.
Emily
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Terrible stay. Reception not open during the day. after waiting almost an hour for them to return from lunch break, we got told we could leave our bags...but reception still not open for another 40mins. This was all around 1pm. This closure was not advertised and meant we missed a lot of our australian open tennis session. Then reception closes at 5pm so had to leave tennis early to return to get bags. None of this was communicated in advance, a terrible experience. No apology provided nor anything remotely akin to customer service. Room condition very poor with hair in shower drain. Would not return. Terrible experience.
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Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.
Tobias
icon-Leisure
Leisure
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs.
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Man Ying
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

We arrived at 1am with no one at reception. Called and was told that my booking was not in the system and to find alternative stay for the night. Yes we were reimbursed for the expense but it was 1am and our first trip to Melbourne. Will be good idea to contact them to ensure your booking is in the system. The room would use a paint job, bed side lamps used UBS but they didn't provide adaptor so can't use. Go in without expectations and you won't be disappointed.
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Barry
icon-Leisure
Leisure
2.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Room was small. Parking wasn't free. Front desk had no idea what was happening. The cot had no mattress. The television had no aerial cable. Nice walk to the city where there's a lot of nicer hotels.
Aaron
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings.
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Number of reviews per page
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