Quest Mackay on Gordon

Hotels
9.1
/10
Exceptional
473 reviews

What Guests Say About Their Stay

Rodney

10.0
/ 10
Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.

JANE

10.0
/ 10
I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.

karen

10.0
/ 10
Amazing helpful staff, very clean room, great ym and bbq area, great position
In the Area
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27 Gordon Street, Mackay, Queensland, Australia, 4740

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Elevator
Quest Mackay on Gordon is a hotel is located at Mackay.
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What's around Quest Mackay on Gordon

27 Gordon Street, Mackay, Queensland, Australia, 4740
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Exterior Quest Mackay on Gordon
Others 2 Quest Mackay on Gordon

Discover More About Quest Mackay on Gordon

Quest Mackay On Gordon is a top-notch spot for travellers looking for a comfy stay in the heart of Mackay. With a range of modern amenities and a prime location, it's perfect for both business and leisure visitors.

Room types available at Quest Mackay On Gordon

Quest Mackay On Gordon offers a variety of room types to suit different needs. Choose from studio apartments, one-bedroom, two-bedroom, or three-bedroom apartments. Each room is designed with comfort in mind, featuring a fully equipped kitchen, laundry facilities, and a spacious living area. The rooms are modern and stylish, providing a home-away-from-home experience. Whether you're travelling solo, with a partner, or with family, there's a room to fit your needs. Enjoy complimentary Wi-Fi, air conditioning, and a private balcony in most rooms, making your stay as comfortable as possible.

How to get to Quest Mackay On Gordon

Quest Mackay On Gordon is conveniently located in the city centre. If you're flying in, it's just a 10-minute drive from Mackay Airport. For those driving, the hotel offers secure on-site parking. Public transport options are also available, with bus stops nearby, making it easy to explore the area.

Facilities and services at Quest Mackay On Gordon

Guests can enjoy a range of facilities and services at Quest Mackay On Gordon. There's a refreshing outdoor swimming pool, a well-equipped gym, and a business centre for those needing to catch up on work. The hotel also offers conference facilities, making it ideal for business meetings or events. Friendly staff are on hand to assist with any needs, ensuring a pleasant stay.

Food and drink available at Quest Mackay On Gordon

While Quest Mackay On Gordon doesn't have an on-site restaurant, guests can explore a variety of dining options nearby. The hotel is close to several cafes, restaurants, and bars, offering a range of cuisines to suit all tastes. Whether you're in the mood for a casual meal or a fine dining experience, you'll find plenty of choices just a short walk away.

Accessibility features at Quest Mackay On Gordon

Quest Mackay On Gordon is committed to providing accessible accommodation for all guests. The hotel offers wheelchair-accessible rooms and facilities, including accessible bathrooms and step-free access throughout the property. Elevators are available to all floors, ensuring ease of movement for guests with mobility needs.

Pet and service animal policy at Quest Mackay On Gordon

Quest Mackay On Gordon welcomes service animals to assist guests with disabilities. However, pets are not allowed on the premises. If you're travelling with a service animal, be sure to inform the hotel in advance to ensure a smooth check-in process. Ready to experience the comfort and convenience of Quest Mackay On Gordon? It's a fantastic choice for your next trip to Mackay. Don't miss out on the opportunity to [book a hotel](https://www.traveloka.com/en-au/hotel) through Traveloka for a seamless booking experience.

All facilities in Quest Mackay on Gordon

Swimming Pool Quest Mackay on Gordon
Swimming Pool
Entertainment Facility Quest Mackay on Gordon
Entertainment Facility
Fitness Center Quest Mackay on Gordon
Fitness Center
Functional Hall Quest Mackay on Gordon
Functional Hall
Common Space Quest Mackay on Gordon
Common Space

Things to Do

  • Outdoor pool
  • Barbecue
  • Spa
  • Picnic area

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage

Business Facilities

  • Business facilities
  • Conference rooms

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessibility equipment

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quest Mackay on Gordon

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Available rooms at Quest Mackay on Gordon
113
Number of floors in Quest Mackay on Gordon
1
Another facilities in Quest Mackay on Gordon
Outdoor pool, Barbecue, Spa, Picnic area, Banquet

Frequently asked questions about Quest Mackay on Gordon

What are available facilities at Quest Mackay on Gordon?
There are top facilites at Quest Mackay on Gordon such as Restaurant, Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quest Mackay on Gordon?
The standard check-in time at Quest Mackay on Gordon is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Quest Mackay on Gordon?
Quest Mackay on Gordon has a 4.5-star rating.
How many floors does Quest Mackay on Gordon have?
Quest Mackay on Gordon has 1.
How many rooms are available at Quest Mackay on Gordon?
Quest Mackay on Gordon has 113.
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Quest Mackay on Gordon reviews and ratings

Overall Ratings & Reviews Quest Mackay on Gordon

Traveloka (2)
Other sources (471)
9.2
Exceptional
From 471 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Quest Mackay on Gordon

Number of reviews per page
20
40
Top reviews
Rodney
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.
JANE
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
Read More
hamiduddin
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The carpet squares were falling apart. There was mold in the shower grout. The shower faucet was limited to dispense only Luke warm water. I would not stay again.
Judith
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room is good, staff were really friendly
Alan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean
Peter W
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always. Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing helpful staff, very clean room, great ym and bbq area, great position
Clayton
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Nathan
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Air conditioner was leaking on floor
Melanie
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Always a pleasure to stay at quest. Great service and the amenities are always great.
Lucinda
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Bevan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to stay, very quiet and clean
Jasmin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Jodi
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was great. My only complaint - the dishwasher needs to be replaced.
Mia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Melanie
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Quest is always fab. Would recommend.
Melanie
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stuart
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Quest Mackay on Gordon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Quest Mackay on Gordon

Traveloka (2)
Other sources (471)
9.2
Exceptional
From 471 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Quest Mackay on Gordon

Number of reviews per page
20
40
Top reviews
Rodney
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.
JANE
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
Read More
hamiduddin
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The carpet squares were falling apart. There was mold in the shower grout. The shower faucet was limited to dispense only Luke warm water. I would not stay again.
Judith
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room is good, staff were really friendly
Alan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean
Peter W
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always. Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing helpful staff, very clean room, great ym and bbq area, great position
Clayton
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Nathan
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Air conditioner was leaking on floor
Melanie
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Always a pleasure to stay at quest. Great service and the amenities are always great.
Lucinda
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Bevan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to stay, very quiet and clean
Jasmin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Jodi
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was great. My only complaint - the dishwasher needs to be replaced.
Mia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Melanie
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Quest is always fab. Would recommend.
Melanie
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stuart
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Number of reviews per page
20
40