SmartStay Melbourne

B&b
7.4
/10
Pleasant
68 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Breakfast was great What they do well they do very well but it could really be cleaner
Verified traveler
10.0
/ 10
Everything was more than we expected. Thank you for a last minute smooth booking and stay.
Verified traveler
10.0
/ 10
Shared bathroom, smallish room but overall nice facilities and nice staff. Didnt like the smell of the bathroom at times and the traffic noise at times. Had nice TV, aircon in the room, wifi included.
In the Area
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22 Chapel Street, Victoria, Australia, 3181

Main Facilities

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Parking
WiFi
SmartStay Melbourne is located in area / city Victoria.
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What's around SmartStay Melbourne

22 Chapel Street, Victoria, Australia, 3181
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Others SmartStay Melbourne
Others 2 SmartStay Melbourne

Discover More About SmartStay Melbourne

Location


SmartStay Melbourne is located in area / city Victoria.

About SmartStay Melbourne

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at SmartStay Melbourne.

With all facilities offered, SmartStay Melbourne is the right place to stay.

All facilities in SmartStay Melbourne

Others SmartStay Melbourne
Others

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk
  • Newspaper in lobby
  • Tours

General

  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Terrace

Things to Do

  • Library
  • Garden

Public Facilities

  • Others
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Accommodation Policy & General Information in SmartStay Melbourne

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector

The front desk is open daily from 8 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SmartStay Melbourne
13
Number of floors in SmartStay Melbourne
2
Another facilities in SmartStay Melbourne
Luggage storage, Express check-out, Multilingual staff, Front desk, Newspaper in lobby

Frequently asked questions about SmartStay Melbourne

What are available facilities at SmartStay Melbourne?
There are top facilites at SmartStay Melbourne such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SmartStay Melbourne?
The standard check-in time at SmartStay Melbourne is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00
Does SmartStay Melbourne provide breakfast?
Yes, SmartStay Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SmartStay Melbourne?
SmartStay Melbourne has a 3.0-star rating.
How many floors does SmartStay Melbourne have?
SmartStay Melbourne has 2.
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More Reviews from Other Guests in SmartStay Melbourne

Overall Ratings & Reviews SmartStay Melbourne

Traveloka (1)
Other sources (67)
7.4
Pleasant
From 67 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

6.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveller Reviews SmartStay Melbourne

Number of reviews per page
20
40
Top reviews
Norman
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Property was very good clean and comfortable could not fault it.Some guest r very noisy no respect for others.Street noise is loud until the early hours not much fun for light sleepers like me.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The room was small and tight but had been well cleaned. Breakfast was included at no extra cost
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Breakfast was great What they do well they do very well but it could really be cleaner
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Nice clean and practical. Perfect for a cheap one night stay
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Walls paper thin. Very noisy guests next door. Will not stay ever again
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Everything was more than we expected. Thank you for a last minute smooth booking and stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Neat little hotel room for the night. Great location and very safe
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Perfect position definitely coming back friendly staff nice and clean
Sonya
8.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Clean and Basic. Great location
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Compact, easy and enjoyable. Didn't like lack of parking, was a bit tricky.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Idéal location, friendly service and easy to find. Reasonable price.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

I booked online, booking was accepted, then I telephoned to find there were no rooms at this busy time, lucky I phoned! I was in Melbourne on business.I hope I have been refunded. The manager also told me the guy who normally facilitates late arrivals had a cold so a late arrival wasnt possible. Maybe an arrogant attitude at Grand Prix time!
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Shared bathroom, smallish room but overall nice facilities and nice staff. Didnt like the smell of the bathroom at times and the traffic noise at times. Had nice TV, aircon in the room, wifi included.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

It’s small. But comfy if not spending too much time in the room. Good to come back to if just looking for somewhere to sleep. Has basic needs.
Joelle
icon-Business
Business
8.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

The location was excellent and the staff were good. I did find it noisy because the walls were so thin - I could hear a lot of noise from other rooms.
Verified traveler
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

handy to The Avenue. breakfast much appreciated. Staff friendly and efficient.
Verified traveler
4.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Towels were dirty and unwashed, sheets were clean but were stained, no top sheet, shower was dirty and had hair in it, floor was not vacuumed, cutlery was dirty and unwashed. Would not recommend this hotel to anyone
Graham
8.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Most importantly the room was clean and the bed was comfortable. It was close to transport giving easy access to the city. This wouldn’t suit someone wanting lots of room but it was good for us.
Clifford
4.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Room was advertised with courtyard and Netflix. On arrival, no Netflix and the courtyard was an open door leading to the outside. Not big enough for two. Our sleep was constantly disturbed by a passing train.
Les
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

An unusual little place which people will either love or hate. I was initially out off by the size of the room (very small). But it has everything you need. No fridge etc, but the guest has the availability of a oproiper downstairs kitchen to cook meals or microwave , The hotel provides a free breakfast wghuicg is terrific in the kitchen area, bed is comfortable, guest has to look after themselves as far as room service goes, but supply lots of towels and anything else on. Needs. I extended my stay
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 SmartStay Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews SmartStay Melbourne

Traveloka (1)
Other sources (67)
7.4
Pleasant
From 67 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

6.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews SmartStay Melbourne

Number of reviews per page
20
40
Top reviews
Norman
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Property was very good clean and comfortable could not fault it.Some guest r very noisy no respect for others.Street noise is loud until the early hours not much fun for light sleepers like me.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The room was small and tight but had been well cleaned. Breakfast was included at no extra cost
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Breakfast was great What they do well they do very well but it could really be cleaner
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Nice clean and practical. Perfect for a cheap one night stay
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Walls paper thin. Very noisy guests next door. Will not stay ever again
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Everything was more than we expected. Thank you for a last minute smooth booking and stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Neat little hotel room for the night. Great location and very safe
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Perfect position definitely coming back friendly staff nice and clean
Sonya
8.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Clean and Basic. Great location
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Compact, easy and enjoyable. Didn't like lack of parking, was a bit tricky.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Idéal location, friendly service and easy to find. Reasonable price.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

I booked online, booking was accepted, then I telephoned to find there were no rooms at this busy time, lucky I phoned! I was in Melbourne on business.I hope I have been refunded. The manager also told me the guy who normally facilitates late arrivals had a cold so a late arrival wasnt possible. Maybe an arrogant attitude at Grand Prix time!
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Shared bathroom, smallish room but overall nice facilities and nice staff. Didnt like the smell of the bathroom at times and the traffic noise at times. Had nice TV, aircon in the room, wifi included.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

It’s small. But comfy if not spending too much time in the room. Good to come back to if just looking for somewhere to sleep. Has basic needs.
Joelle
icon-Business
Business
8.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

The location was excellent and the staff were good. I did find it noisy because the walls were so thin - I could hear a lot of noise from other rooms.
Verified traveler
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

handy to The Avenue. breakfast much appreciated. Staff friendly and efficient.
Verified traveler
4.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Towels were dirty and unwashed, sheets were clean but were stained, no top sheet, shower was dirty and had hair in it, floor was not vacuumed, cutlery was dirty and unwashed. Would not recommend this hotel to anyone
Graham
8.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Most importantly the room was clean and the bed was comfortable. It was close to transport giving easy access to the city. This wouldn’t suit someone wanting lots of room but it was good for us.
Clifford
4.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Room was advertised with courtyard and Netflix. On arrival, no Netflix and the courtyard was an open door leading to the outside. Not big enough for two. Our sleep was constantly disturbed by a passing train.
Les
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

An unusual little place which people will either love or hate. I was initially out off by the size of the room (very small). But it has everything you need. No fridge etc, but the guest has the availability of a oproiper downstairs kitchen to cook meals or microwave , The hotel provides a free breakfast wghuicg is terrific in the kitchen area, bed is comfortable, guest has to look after themselves as far as room service goes, but supply lots of towels and anything else on. Needs. I extended my stay
Read More
Number of reviews per page
20
40