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Arthotel ANA Gala
Hotels
7.8
/10
Pleasant
393 reviews
What Guests Say About Their Stay
Judith
10.0
/ 10
Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.
Emad
10.0
/ 10
Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.
Kirby
10.0
/ 10
Our room was large, the showersoap and shampoo was very good quality. We enjoyed the restaurabt at the hotel after a long day visiting Rome and was able to relax.
In the Area
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Viriotgasse 5, Gemeindebezirk Alsergrund, Wien Stadt, Vienna, Austria, 1090
Main Facilities
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WiFi
Elevator
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What's around Arthotel ANA Gala
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Viriotgasse 5, Gemeindebezirk Alsergrund, Wien Stadt, Vienna, Austria, 1090
Discover More About Arthotel ANA Gala
Location
Arthotel ANA Gala is located in area / city Alsergrund.
About Arthotel ANA Gala
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arthotel ANA Gala.
With all facilities offered, Arthotel ANA Gala is the right place to stay.
All facilities in Arthotel ANA Gala
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking
- Parking (surcharge)
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Computer station
Accommodation Policy & General Information in Arthotel ANA Gala
Important Note
- Fee for buffet breakfast: approximately EUR 16 per person
- Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
- Covered self parking fee: EUR 19 per night
- Early check-in fee: EUR 20 (subject to availability)
- Late check-out fee: EUR 30 (subject to availability)
- Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Arthotel ANA Gala | 45 |
Number of floors in Arthotel ANA Gala | 5 |
Another facilities in Arthotel ANA Gala | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked questions about Arthotel ANA Gala
What are available facilities at Arthotel ANA Gala?
There are top facilites at Arthotel ANA Gala such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Arthotel ANA Gala?
The standard check-in time at Arthotel ANA Gala is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Arthotel ANA Gala provide breakfast?
Yes, Arthotel ANA Gala provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Arthotel ANA Gala
Other sources (393)
7.8
Pleasant
From 393 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
8.4
Service and Facilites
8.2
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Traveller Reviews Arthotel ANA Gala
Number of reviews per page
20
40
Top reviews
James
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Simon Paul
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Amanda
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Run down, didnt receive amenities advertised, unfriendly staff.
Reka
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Janette
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Breakfast was awesome.
Breakfast staff awesome.
Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
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Debra
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Nice place
Xuehe
Business
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in!
No service tag. There is a safety box in the room, but not usable.
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James
Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Very friendly staff and close to attractions
Sandra
Leisure with Children
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Céntrico, pero no tenían parking, que estaba incluido en la recervacion.
Amir
Leisure with Children
4.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Air conditioning did not work before us and I am sure after us too.
NO
VASYL
Leisure Family
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
AC not working for 2 nights when temperature was over 35 celsius
David Paul John Thomas
Leisure Family
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Nothing wrong with the room just a little dated.
Breakfast was a good buffet with enough to set you up for the day.
Staff were friendly.
Cant complain for the price.
Emma
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna.
Hotel is clean and very nice staff. Rooms were decent enough too.
Jessie
Leisure Family
4.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
We arrived to this hotel, check in was speedy and all started well. We left for lunch and returned to find that the AC was not working, I went to check to the front desk since no one answered the phones. They failed to notify us that the AC went down. We were assured that it was back up we waited with no change, and I was traveling with a child. We continued to wait, but anyone in their right mind would not keep a child in a hot room during a heat wave. I attempted to cancel with Expedia and the hotel before the deadline, and they failed to assist us. We left and found another hotel that was able to accommodate us. When asked why they didn't answer the phone, the clerk claimed that he was the only one and could not deal with the phones and deal with guests checking in. I was hopeful for this location, but it was a let-down, and so was Expedia in handling our unique and stressful situation.
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Nagar
Leisure
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
During the last 2 days,, the LIFT was broken and we were on the 4th floor. We were not told that it was going to be shut own. We are 75 years old. This was very dangerous for us considering our age to go up and and down four floors .... and also bring all our luggage by ourselves. Nobody was there to assist us. They did not have bellhops. WE WOULD LIKE A REFUND FOR THE LAST TWO NIGHTS OF STAY.
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Claire
4.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Property is extremely dated, I felt as if I’d stepped back into the early 80’s. The walls were dirty, there were holes in the net curtains, the window blinds were bend, and to top it off there was construction right outside our window, causing the room to vibrate. The air conditioning barely functioned, but after now having read a previous recent review we were grateful for that ! There was no in room safe, and the mini bar was an empty fridge, also no coffeemaker or kettle. We were extremely disappointed in such a beautiful city. I’m still blown away how this got a 4 star rating, I’ve truthfully stayed in nicer 2 stars with more amenities …. And would hate to think of people traveling far for this, it was my mistake, but others be advised.
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MANUEL
Leisure
6.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Front desk closes at 11:00 pm.
Not convenient
soheil
4.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
not ok
Sam
Leisure with Friends
2.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Do not stay here. Way overpriced and the staff was awful. We had multiple nights of no AC. It was 85 in the room and unbearable to inhabit. They told us they would fix the AC and promised a different room if it couldn’t be done. The maintenance person didn’t fix it and the hotel clerk rented out our room to someone else. When I asked another hotel clerk why this happened he said his colleague lied to us because he knew he wouldn’t be on shift when we returned to the hotel. Could not believe he was that forward in admitting his coworker deceived a guest and did not care about us losing the room. Windows didn’t open so Neither of us slept. Coffee machine was breaking on and off in the lobby.
Hoping management reads this and refunds us. The hotel failed to fulfill its end of the bargain by providing a habitable room for us
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Shailranjan
Leisure
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Centrally located.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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