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Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
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Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Hotels
8.6
/10
Very Good
851 reviews
What Guests Say About Their Stay
Scott
10.0
/ 10
Very large bed (twin bed connected). Very clean. Close to subway. It had a tub.
Adrian
10.0
/ 10
Enjoyed our stay and the neighborhood is quiet and safe. Close to the train. Two stops to downtown.
Flavio
10.0
/ 10
Pentahotel is a great option for a place to stay in Vienna.
The atmosphere is very comfortable and modern and the location is in a very nice quiet neighborhood in the city. Easy access to bus and convienent shops as well as places to eat. The staff are extremely helpful and quick to respond to any needs or questions. When I requested the use of an iron and ironing board for my room, it was delivered very promptly. I also loved the bath products, body wash and shampoo smelled fantastic! This was my fourth time staying there and I would definitely go back again.
In the Area
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Margaretenstrasse 92, Gemeindebezirk Margareten, Wien Stadt, Vienna, Austria, 1050
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
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What's around Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
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Margaretenstrasse 92, Gemeindebezirk Margareten, Wien Stadt, Vienna, Austria, 1050
Discover More About Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Location
Staying at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) is a good choice when you are visiting Gemeindebezirk Margareten.
About Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna).
All facilities in Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
General
- Parking
- Banquet
- Parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Billiard
Things to Do
- Library
Connectivity
- Free WiFi
Accommodation Policy & General Information in Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Important Note
- Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
- Covered self parking fee: EUR 23 per night
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 15 (subject to availability)
- Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Parties and events are allowed on site
- Long-term renters welcome
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) | 117 |
Number of floors in Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) | 6 |
Another facilities in Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) | Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff |
Frequently asked questions about Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
What are available facilities at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)?
There are top facilites at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)?
The standard check-in time at Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) provide breakfast?
Yes, Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Traveloka (2)
Other sources (851)
8.6
Very Good
From 851 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.4
Service and Facilites
8.6
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Traveller Reviews Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)
Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Overall a very average basic hotel with a fancy design. Good mattresses but room lacks many items including safe, working modern tv, proper lighting, and other functionalities.
Yi Wen
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
They still have not reply my email regarding my refund. They gave us the wrong room and DID NOT look like anything from the picture
Benjamin Cornell
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely staff
Avinash
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I am rather uncertain how this was a 4 star hotel. The photos posted on Expedia's website do not look like the rooms at all. The hallways have peeling wall paper and torn carpeting. Our first room had a water leak making the bathroom flood. There are no closets. There is no where to put your bag, so be ready to open it on the floor. There is also no safety deposit box, mini-bar, nor fridge, all items I would expect from a 4 star hotel.
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Michael
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great value for a 3 night stay in Vienna. Will come back to MB next time
Alona
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great location and good hotel, excellent breakfasts.
Stuart James
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Pleasant stay for a weekend break. Room was a bit dated and was in need of a refresh.
Was surprised to find that the bar isn’t open on a Sunday & Monday night.
Roberto Santos Francisco
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Minus the recent construction and updating the place, it’s a convenient place to stay not far from the city center. The staff are nice and accommodating and made sure that a comfortable stay is achieved. I will recommend this place.
Verified traveler
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hotel currently undergoing building work to refurbish hotel, I would avoid for 9 months or so.
Verified traveler
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Making allowances for the construction (which I was unaware of when I booked), the room was not as advertised and service was slow. Amenities like the gym and sauna were not available for use, I had to ask multiple times for extra hangers, room was very poorly lit and missing a desk lap. The hotel brands as a trendy hotel for music lovers was absolutely not delivered on. No record player or any kind of speakers, no music in the lobby, not even a QR code with playlists. Really disappointed by this place. It had a lot of promise and totally failed to deliver.
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Melissa
Leisure
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Room is not that nice. It looks like they are renovating. I forget which floor I was in but the hallway is creepy reminds me of The Shinning. Shower does not have a sliding door/door, no complimentary water in the room. Breakfast was great. I think the breakfast part was the only thing I liked about my stay here. I forget the frontdesk attendant's name but she was really friendly and awesome.
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Foad
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
I recently stayed at this hotel and had a rather frustrating experience. While the accommodations were adequate, the service left much to be desired.
One of the elevators was out of service, and the other took an eternity to arrive. I found myself waiting over 15 minutes every time I needed to use it, which was incredibly inconvenient.
The situation was made worse by the reception staff member, either named Feras or Samem. Unfortunately, he was rude and impolite, showing a complete lack of hospitality. Instead of offering an apology for the elevator issues, he argued back and tried to justify the delays. This is not how one should interact with guests, especially those who have already been inconvenienced.
Overall, I cannot recommend this hotel, primarily due to the unprofessional behavior of the reception staff. A little courtesy and understanding can go a long way in the hospitality industry, and this hotel fell short in that regard.
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John
Business and Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Excellent staff, furnishings, and breakfast.
Patricia
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Beautiful hotel with excellent service
Scott
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Very large bed (twin bed connected). Very clean. Close to subway. It had a tub.
Alena
Business
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Super nice hotel and great staff
Adrian
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Enjoyed our stay and the neighborhood is quiet and safe. Close to the train. Two stops to downtown.
Nadine
Leisure with Partner
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Unfortunately, our experience at this hotel fell very short due to the poor quality of the rooms and the poor customer service we received afterwards. We experienced several problems with our rooms (being given a different room than we had booked, a room directly next to the noisy lift shaft, and then a room with no hot water), resulting in having to switch 3 times. The size and quality of the rooms varied drastically, despite apparently all being the same rate, so what you actually get is a lucky dip. When we checked out, the receptionist (who, to her credit, did appear to try her best with the situation) confirmed that the hotel would compensate us due to the issues we experienced. However, a month later, we have not received any compensation, and the management has told us that we made no complaints at the time? Apparently we just switched rooms for fun. Abysmal customer service and I unfortunately cannot recommend this hotel to anyone.
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Flavio
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Pentahotel is a great option for a place to stay in Vienna.
The atmosphere is very comfortable and modern and the location is in a very nice quiet neighborhood in the city. Easy access to bus and convienent shops as well as places to eat. The staff are extremely helpful and quick to respond to any needs or questions. When I requested the use of an iron and ironing board for my room, it was delivered very promptly. I also loved the bath products, body wash and shampoo smelled fantastic! This was my fourth time staying there and I would definitely go back again.
Read More
Luis David
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Very nice place, clean and great location
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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