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Small Luxury Hotel Altstadt Vienna

Hotels
9.4
/10
Exceptional
350 reviews

What Guests Say About Their Stay

Laura
10.0
/ 10
The Altstadt is truly special and one of a kind. It’s like staying in your own private art museum. But it isn’t stuffy, not one bit. They serve a cake and candy tea each afternoon to their guests! There’s a secret roof terrace with snacks! The staff is absolutely top notch, the warmest and most helpful folks ever. They will give you fantastic recommendations for local restaurants and shops. And it’s remarkably quiet given that the hotel is less than a half mile west of the Museums Quartier and the Hofburg. PS the beds are perfect. Not too firm and not too soft. PPS Seriously the place is a treasure. The schatz kammer should be jealous.
Philippa
10.0
/ 10
Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!
Gerard
10.0
/ 10
Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!
In the Area
See Map
Kirchengasse 41, Gemeindebezirk Neubau, Wien Stadt, Vienna, Austria, 1070

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Small Luxury Hotel Altstadt Vienna is located in area / city Neubau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Small Luxury Hotel Altstadt Vienna

Kirchengasse 41, Gemeindebezirk Neubau, Wien Stadt, Vienna, Austria, 1070
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Discover More About Small Luxury Hotel Altstadt Vienna

Location


Small Luxury Hotel Altstadt Vienna is located in area / city Neubau.

About Small Luxury Hotel Altstadt Vienna

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Small Luxury Hotel Altstadt Vienna is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Small Luxury Hotel Altstadt Vienna.

All facilities in Small Luxury Hotel Altstadt Vienna

Others Small Luxury Hotel Altstadt Vienna
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children games

Things to Do

  • Library

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Small Luxury Hotel Altstadt Vienna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 20 per night (2297 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Small Luxury Hotel Altstadt Vienna
62
Number of floors in Small Luxury Hotel Altstadt Vienna
5
Another facilities in Small Luxury Hotel Altstadt Vienna
Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked questions about Small Luxury Hotel Altstadt Vienna

What are available facilities at Small Luxury Hotel Altstadt Vienna?
There are top facilites at Small Luxury Hotel Altstadt Vienna such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Small Luxury Hotel Altstadt Vienna?
The standard check-in time at Small Luxury Hotel Altstadt Vienna is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Small Luxury Hotel Altstadt Vienna provide breakfast?
Yes, Small Luxury Hotel Altstadt Vienna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Small Luxury Hotel Altstadt Vienna?
Small Luxury Hotel Altstadt Vienna has a 4.0-star rating.
How many floors does Small Luxury Hotel Altstadt Vienna have?
Small Luxury Hotel Altstadt Vienna has 5.
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More Reviews from Other Guests in Small Luxury Hotel Altstadt Vienna

9.4
Exceptional
From 350 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.6

Service and Facilites

9.6

Sort by
Most Relevant
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Traveller Reviews Small Luxury Hotel Altstadt Vienna

Number of reviews per page
20
40
Top reviews
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Altstadt is truly special and one of a kind. It’s like staying in your own private art museum. But it isn’t stuffy, not one bit. They serve a cake and candy tea each afternoon to their guests! There’s a secret roof terrace with snacks! The staff is absolutely top notch, the warmest and most helpful folks ever. They will give you fantastic recommendations for local restaurants and shops. And it’s remarkably quiet given that the hotel is less than a half mile west of the Museums Quartier and the Hofburg. PS the beds are perfect. Not too firm and not too soft. PPS Seriously the place is a treasure. The schatz kammer should be jealous.
Read More
Philippa
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!
Dorothy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Unique, stylish hotel. Lovely staff and great location
Gerard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!
Timothy
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Another great spot!
Tamara H
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Read More
daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Joan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Read More
Susanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Read More
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Ruben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Melyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Best service! We loved the staff. They took good care of our toddler.
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.
udi
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again
Read More
Andreanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.
Read More
Leona
icon-Business
Business
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
JOHN JAMES
icon-Business
Business
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Small Luxury Hotel Altstadt Vienna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 350 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Small Luxury Hotel Altstadt Vienna

Number of reviews per page
20
40
Top reviews
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Altstadt is truly special and one of a kind. It’s like staying in your own private art museum. But it isn’t stuffy, not one bit. They serve a cake and candy tea each afternoon to their guests! There’s a secret roof terrace with snacks! The staff is absolutely top notch, the warmest and most helpful folks ever. They will give you fantastic recommendations for local restaurants and shops. And it’s remarkably quiet given that the hotel is less than a half mile west of the Museums Quartier and the Hofburg. PS the beds are perfect. Not too firm and not too soft. PPS Seriously the place is a treasure. The schatz kammer should be jealous.
Read More
Philippa
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!
Dorothy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Unique, stylish hotel. Lovely staff and great location
Gerard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!
Timothy
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Another great spot!
Tamara H
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Read More
daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Joan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Read More
Susanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Read More
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Ruben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Melyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Best service! We loved the staff. They took good care of our toddler.
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.
udi
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again
Read More
Andreanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.
Read More
Leona
icon-Business
Business
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
JOHN JAMES
icon-Business
Business
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
Number of reviews per page
20
40