The Penz Hotel

Hotels
9.2
/10
Exceptional
559 reviews

What Guests Say About Their Stay

Hina
10.0
/ 10
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Carol
10.0
/ 10
Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Michelle
10.0
/ 10
Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
In the Area
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Adolf-Pichler-Platz 3, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at The Penz Hotel is a good choice when you are visiting Innsbruck. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Penz Hotel

Adolf-Pichler-Platz 3, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
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Discover More About The Penz Hotel

Location


Staying at The Penz Hotel is a good choice when you are visiting Innsbruck.

About The Penz Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Penz Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Penz Hotel is the right place to stay.

All facilities in The Penz Hotel

Others The Penz Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in The Penz Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Penz Hotel
92
Number of floors in The Penz Hotel
5
Another facilities in The Penz Hotel
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked questions about The Penz Hotel

What are available facilities at The Penz Hotel?
There are top facilites at The Penz Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Penz Hotel?
The standard check-in time at The Penz Hotel is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
Does The Penz Hotel provide breakfast?
Yes, The Penz Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Penz Hotel?
The Penz Hotel has a 3.5-star rating.
How many floors does The Penz Hotel have?
The Penz Hotel has 5.
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More Reviews from Other Guests in The Penz Hotel

Overall Ratings & Reviews The Penz Hotel

Traveloka (3)
Other sources (556)
9.2
Exceptional
From 556 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews The Penz Hotel

Number of reviews per page
20
40
Top reviews
Chris
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only issue we had was the air conditioner was not working properly, but other than that, it was good
William
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Hina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Katie
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
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Neil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Frank
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent stay
Alexandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect 1 night stay on our way to Munich
Malcolm
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular. Staff in all areas fantastic. The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar. Would highly recommend.
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Graham
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience Hidden away Restaurant the reception recommended was awesome
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Marek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent location and amenities.
Susan
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.
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John
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel close to train station
Adan
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. Will come back
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
Nigel
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great day friendly everyone is very gracious clean breakfast was amazing
Joan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is the only place I want to keep going back to in innsbruck, even though i've stayed at several places there... It is chic, convenient, has a mind bogglingly amazing breakfast with at least twenty types of jams, a dozen types of yogurts, so many exotic fruits, plus the sausage and eggs that one expects. Rooms are clean and convenient. The only drawbacks I would mention are that some of the rooms are above an outdoor bar that can be noisy and have smoking, and the sink faucet handles are fully smooth, so with wet hands, it's hard to turn them on or off. However, the top floor glass bar and breakfast area has views to die for- I wouldn't want to be any other place! Originally, I had been disappointed that I did not get into Stage 12 but I looked at that property and their breakfast area and bar are both on the ground floor in a courtyard right beneath the rooftop bar and restaurant the Penz- same owners.. but for my money, I'd rather have the views.
Read More
Ahu
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great selection at breakfast, nice staff. Would definitely come back!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Penz Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Penz Hotel

Traveloka (3)
Other sources (556)
9.2
Exceptional
From 556 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Penz Hotel

Number of reviews per page
20
40
Top reviews
Chris
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only issue we had was the air conditioner was not working properly, but other than that, it was good
William
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Hina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Katie
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
Read More
Neil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Frank
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent stay
Alexandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect 1 night stay on our way to Munich
Malcolm
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular. Staff in all areas fantastic. The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar. Would highly recommend.
Read More
Graham
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience Hidden away Restaurant the reception recommended was awesome
Read More
Marek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent location and amenities.
Susan
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.
Read More
John
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel close to train station
Adan
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. Will come back
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
Nigel
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great day friendly everyone is very gracious clean breakfast was amazing
Joan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is the only place I want to keep going back to in innsbruck, even though i've stayed at several places there... It is chic, convenient, has a mind bogglingly amazing breakfast with at least twenty types of jams, a dozen types of yogurts, so many exotic fruits, plus the sausage and eggs that one expects. Rooms are clean and convenient. The only drawbacks I would mention are that some of the rooms are above an outdoor bar that can be noisy and have smoking, and the sink faucet handles are fully smooth, so with wet hands, it's hard to turn them on or off. However, the top floor glass bar and breakfast area has views to die for- I wouldn't want to be any other place! Originally, I had been disappointed that I did not get into Stage 12 but I looked at that property and their breakfast area and bar are both on the ground floor in a courtyard right beneath the rooftop bar and restaurant the Penz- same owners.. but for my money, I'd rather have the views.
Read More
Ahu
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great selection at breakfast, nice staff. Would definitely come back!
Number of reviews per page
20
40