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Urban Inn
Apartments
9.0
/10
Exceptional
139 reviews
What Guests Say About Their Stay
Brad
10.0
/ 10
Was a wonderful stay, comfortable bed, high ceilings, great shower... CLEAN! Perfect for any couple staying a few days or longer.
JUAN
10.0
/ 10
This was a unique hotel with in walking distance to old town and a huge plus.. they have A/C..
Eldar
10.0
/ 10
Urban Inn is a gem. Everything is super styley, clean, and thought-through. The location is perfect—within a couple of minute walk from two grocery stores (one of which closes 7:30pm so make sure you check). The iron is available to borrow downstairs in the luggage room. The AC works great just make sure you keep the door between the front room and the living room open as it is located in the front room. Fantastic place!
In the Area
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Mentlgasse 4, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
Main Facilities
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WiFi
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What's around Urban Inn
Mentlgasse 4, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
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Location
Staying at Urban Inn is a good choice when you are visiting Innsbruck.
About Urban Inn
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Urban Inn.
Urban Inn is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, Urban Inn is the right place to stay.
All facilities in Urban Inn
Others
Public Facilities
- Others
- Smoke-free area
Things to Do
- Shops
Connectivity
- Free WiFi
Hotel Services
- Luggage storage
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Urban Inn
Important Note
- Nearby parking fee: EUR 25.00 per day (328 ft away)
- Pet fee: EUR 16 per pet, per night
- Crib (infant bed) fee: EUR 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Urban Inn | 10 |
Number of floors in Urban Inn | 2 |
Another facilities in Urban Inn | Others, Smoke-free area, Shops, Free WiFi, Luggage storage |
Frequently asked questions about Urban Inn
What are available facilities at Urban Inn?
There are top facilites at Urban Inn such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Urban Inn?
The standard check-in time at Urban Inn is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Urban Inn?
Urban Inn has a 3.0-star rating.
How many floors does Urban Inn have?
Urban Inn has 2.
How many rooms are available at Urban Inn?
Urban Inn has 10.
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More Reviews from Other Guests in Urban Inn
Overall Ratings & Reviews Urban Inn
Other sources (139)
9.0
Exceptional
From 139 reviews
Cleanliness
9.6
Room Comfort
8.4
Sort by
Most Relevant
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Traveller Reviews Urban Inn
Number of reviews per page
20
40
Top reviews
Andrew
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Online check in was a chore and left us standing outside with our luggage for 40 minutes listening to a loud silent disco that was going on outside our room!
Alex
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location! Great room.
Brad
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Was a wonderful stay, comfortable bed, high ceilings, great shower... CLEAN! Perfect for any couple staying a few days or longer.
Verified traveler
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Check in was easy, the room was quiet and cute, and the bed was very comfy. I tried to reach out to them during my stay, and my emails went unanswered, so if you need something during your stay, it may be harder. Also, the property didn't have an elevator, and my partner hurt his back carrying luggage down the stairs, so just be aware when you book it that there is no elevator. Also, the hallway outside our unit smelled very strongly of smoke. I was concerned our room would smell and it had been listed as non-smoking, but the room smelled fine. But note the hallway really smelled of smoke.
Read More
JUAN
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This was a unique hotel with in walking distance to old town and a huge plus.. they have A/C..
Eldar
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Urban Inn is a gem. Everything is super styley, clean, and thought-through. The location is perfect—within a couple of minute walk from two grocery stores (one of which closes 7:30pm so make sure you check). The iron is available to borrow downstairs in the luggage room. The AC works great just make sure you keep the door between the front room and the living room open as it is located in the front room. Fantastic place!
Read More
Greg
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Good idea but poorly executed. The room had been renovated and had a small kitchenette with the essentials to cook if you wanted. We only stayed a night so didn’t take advantage of that. Floors had definitely not been cleaned in a bit and had food crumbs and hair that were noticeable. The shower pan was not level so the water had a tendency to flow out the shower door.
Read More
Claire
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We loved our two night stay at The Urban Inn and plan to return. The room was spacious and light and the mini kitchen really useful. I’m travelling with my teenage son so having the fold down queen size bed was perfect. I really like the sustainable and low key approach, it does feel like home from home. The cafe area outside was buzzing as it was the weekend, what a wonderful atmosphere to take it. In short wonderful accommodation and wonderful city.
Read More
Jonathan
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Not very good options for food close by.
Joshua
Friends and Family
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
TERRIBLE! Hotel smelled of cigarette smoke when I walked in. I booked for 4 people, they only gave 2 towels and there were no sheets, pillowcases, or duvet covers for the comforters for the 2nd bed. Nobody was reachable to get the problem addressed. Room has a loud electrical buzz that kept me up all night. No complimentary bottled water left. Zero staff! Overpriced and unacceptable for what I got. Bed was absolutely uncomfortable and sagging as well. Only positive thing I can offer is that it was very clean inside.
Read More
Steven
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Maurice
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We only stayed two nights and thoroughly enjoyed our stay. The location is central to the train station, close enough to the city centre and amenities. The apartment was clean , spacious with a small kitchenette and a above average mini fridge. We loved the moka and they even provided ground coffee!! Self service towels etc was a plus but the access to their washing machine was the massive bonus. Everything is provided here! It was a nice break from hotels used in the past weeks. Communication was fast with responses provided quickly. Check in information was detailed and accurate. We arrived early before check in time and were able to access our room. Thank you Urban inn.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable.
Only downside was no parking, but it's to be expected in Europe.
Christopher
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great location steps from a fantastic local restaurant and several pubs. This is not a conventional hotel. You go fetch your own bedding and towels from the depot and check in and out on your own. But the staff are extremely accessible. High marks for sustainability.
Neil
Friends and Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Clean, spacious, quiet location. 10 mins to Innsbruck centre.
5 mins to the ski bus and DeBorse ski hire shop.
Small kitchen was very useful.
Sujitha
Friends and Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
It was nice stay. Closer to everything. Hotels,bus station etc.
Rimma
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We only stayed for 1 night but I could have easily stayed longer. Very nice property.
Jennifer
with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Excellent hotel for the following: walkable from train station, walkable to main sights of Innsbruck, next door to a Christmas market, spacious room, excellent shower, good kitchenette. Bed was quite low to the ground and there were only 2 pillows, which were a bit flat. Overall, highly recommend.
Marty
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Outstanding value. Amazing room. Excellent service. Great location
stephen
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A little bit of construction on the property while we were there. Very nice place and helpful information.
Number of reviews per page
20
40
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Overall Ratings & Reviews Urban Inn
Other sources (139)
9.0
Exceptional
From 139 reviews
Cleanliness
9.6
Room Comfort
8.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Urban Inn
Number of reviews per page
20
40
Top reviews
Andrew
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Online check in was a chore and left us standing outside with our luggage for 40 minutes listening to a loud silent disco that was going on outside our room!
Alex
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location! Great room.
Brad
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Was a wonderful stay, comfortable bed, high ceilings, great shower... CLEAN! Perfect for any couple staying a few days or longer.
Verified traveler
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Check in was easy, the room was quiet and cute, and the bed was very comfy. I tried to reach out to them during my stay, and my emails went unanswered, so if you need something during your stay, it may be harder. Also, the property didn't have an elevator, and my partner hurt his back carrying luggage down the stairs, so just be aware when you book it that there is no elevator. Also, the hallway outside our unit smelled very strongly of smoke. I was concerned our room would smell and it had been listed as non-smoking, but the room smelled fine. But note the hallway really smelled of smoke.
Read More
JUAN
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This was a unique hotel with in walking distance to old town and a huge plus.. they have A/C..
Eldar
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Urban Inn is a gem. Everything is super styley, clean, and thought-through. The location is perfect—within a couple of minute walk from two grocery stores (one of which closes 7:30pm so make sure you check). The iron is available to borrow downstairs in the luggage room. The AC works great just make sure you keep the door between the front room and the living room open as it is located in the front room. Fantastic place!
Read More
Greg
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Good idea but poorly executed. The room had been renovated and had a small kitchenette with the essentials to cook if you wanted. We only stayed a night so didn’t take advantage of that. Floors had definitely not been cleaned in a bit and had food crumbs and hair that were noticeable. The shower pan was not level so the water had a tendency to flow out the shower door.
Read More
Claire
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We loved our two night stay at The Urban Inn and plan to return. The room was spacious and light and the mini kitchen really useful. I’m travelling with my teenage son so having the fold down queen size bed was perfect. I really like the sustainable and low key approach, it does feel like home from home. The cafe area outside was buzzing as it was the weekend, what a wonderful atmosphere to take it. In short wonderful accommodation and wonderful city.
Read More
Jonathan
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Not very good options for food close by.
Joshua
Friends and Family
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
TERRIBLE! Hotel smelled of cigarette smoke when I walked in. I booked for 4 people, they only gave 2 towels and there were no sheets, pillowcases, or duvet covers for the comforters for the 2nd bed. Nobody was reachable to get the problem addressed. Room has a loud electrical buzz that kept me up all night. No complimentary bottled water left. Zero staff! Overpriced and unacceptable for what I got. Bed was absolutely uncomfortable and sagging as well. Only positive thing I can offer is that it was very clean inside.
Read More
Steven
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Maurice
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We only stayed two nights and thoroughly enjoyed our stay. The location is central to the train station, close enough to the city centre and amenities. The apartment was clean , spacious with a small kitchenette and a above average mini fridge. We loved the moka and they even provided ground coffee!! Self service towels etc was a plus but the access to their washing machine was the massive bonus. Everything is provided here! It was a nice break from hotels used in the past weeks. Communication was fast with responses provided quickly. Check in information was detailed and accurate. We arrived early before check in time and were able to access our room. Thank you Urban inn.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable.
Only downside was no parking, but it's to be expected in Europe.
Christopher
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great location steps from a fantastic local restaurant and several pubs. This is not a conventional hotel. You go fetch your own bedding and towels from the depot and check in and out on your own. But the staff are extremely accessible. High marks for sustainability.
Neil
Friends and Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Clean, spacious, quiet location. 10 mins to Innsbruck centre.
5 mins to the ski bus and DeBorse ski hire shop.
Small kitchen was very useful.
Sujitha
Friends and Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
It was nice stay. Closer to everything. Hotels,bus station etc.
Rimma
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We only stayed for 1 night but I could have easily stayed longer. Very nice property.
Jennifer
with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Excellent hotel for the following: walkable from train station, walkable to main sights of Innsbruck, next door to a Christmas market, spacious room, excellent shower, good kitchenette. Bed was quite low to the ground and there were only 2 pillows, which were a bit flat. Overall, highly recommend.
Marty
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Outstanding value. Amazing room. Excellent service. Great location
stephen
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A little bit of construction on the property while we were there. Very nice place and helpful information.
Number of reviews per page
20
40