Radisson Blu Chattogram Bay View

Mr. Sentu Islam was great at helping and coordinating our needs promptly

1. Check-In: Wrongly charged the mini-bar expenses. Finally, front desk waived. 2. Dining Experience: Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3. Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4. Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5. Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.

It was for my business trip.

Strongly recommend

Strongly recommend.

Need major renovations

The hotel has its good points as well as challenges. The room smelled like mildew and I had to ask for a room service menu. Food from room service was excellent although charging 520 TK for a Schweppes soda water is ridiculous. The Peninsula only charges 350 TK. Breakfast was okay with much of the hot food actually lukewarm. I really liked the carafe of drinkable water which is eco-responsible. The refrigerator in the room isn’t cold. The Thai massage I had was the best I’ve ever had including those I experienced in Thailand. Sharmeen was very thorough. Sorry guys, she only does massages for women.

It was great.

Business or Travel it’s a quite good place to stay

I’ve stayed at this hotel many times over the last two years and have seen a significant decline in their services and quality. The rooms are starting to fall apart and the staff are not the best trained. Their dining options are limited and the hotel uses very bad methods to get rid of mosquitoes in their grounds. If you like to inhale burning kerosine, this may be your place. They are still a top hotel of Chittagong and unfortunately there isn’t another luxury hotel to go to.

Great hotel comfortable & good service

I’ve stayed at this hotel a few times in the past found the experience to be quiet good. It was on the most recent trip I took where things seemed to have taken a downturn in quality.

Below average as a 5 star hotel. More like a 3 star or may be 4 the highest.

It is the top hotel in Chittagong

Amazing ambient inside and surrounding stadium, museum, Chittagong Club, CRB, IEB and restaurant & street food the best in Bangladesh. Pool is special and probably the best I have seen for family. Restaurant is fabulous. Gym, Spa, coffee shop are superb. Only we look forward to see the tennis court. A family and business hotel with architectural masterpiece

I stayed during a country wide lockdown. A lot of services were limited during that time. The staff was very friendly and accommodating. I would stay again if I had to.

The lightning outside the rooms on each floor after midnight. Beautiful!

Best hotel in Chittagong, good service. I will stay here again. Nice Lobby and Garden.

The hotel is quiet and comfortable. This is the best hotel in Chittagong.

hotel is nice too bad they rip you off for the mini bar i had one beer and one 7up came out to 1400tak which is equivalent to $17 in a country where you can buy 3 good dinners for that price. They didnt even give me an itemized bill to make sure the charges were correct. Dont take anything from the minibar unless you want to get ripped off. It was so much higher then the price posted on the minibar. I asked about it and the guy said that the charge.