Mercure Liege City Centre

Great hotel, room renewed at state of art level. Parking small and regularly full

The hotel is located in a small street without any parking facilities. You have to use their private parking lot, and they charge 18 euros per day for this, which is clearly exaggerated. Besides, when going to the reception for check-out, the person rudely asked me to wait that he is done with a group of men that were standing on the side. This could have been said more politely, especially since I'm 6 months pregnant and I would have appreciate to be given priority.

The hotel was very clean, and the staff were exceptionally friendly and accommodating, which made our stay pleasant. However, there were some notable drawbacks. The photos shown online when selecting the room type were misleading, as the actual room did not match the images advertised. This was disappointing and gave a false impression of what to expect. The breakfast, while convenient, was not worth the €15 charged per person. The variety and quality of the offerings felt quite limited for the price. Similarly, the parking fee of €18 per night seemed excessive, especially considering the overall cost of the stay.

Not the best stay, the plugs for the kettle didn’t work, there seemed to be a lot of airline staff staying which meant that they were being wake up calls and leaving at odd hours like midnight I reported the non working plug and the electrician arrived to fix it just before checkout, which was awkward as we were attempting to pack up and leave

Hotel was not in the city centre - it was a 15 to 20 minute walk through an unsafe-feeling neighbourhood to get to the centre. Facilities were not as described, sauna is not available yet following refurb. Staff clearly jaded by having to apologise for this but not empowered to offer anything to compensate. Not sure how this is anything other than fraudulent. Spacious room with a nice view of the river. Comfortable mattress but inadequate pillows.

Nice hotel , lovely staff , great outside area and nice restaurant . Great bar , nice room loved the parking . Liege ok Only downside was a blocked sink but wouldn’t stop me going back just not sure Liege is in my list again other than if it’s businesss

Very nice hotel

Very impressive hotel. I could look at the dining room ceiling for a long time and never stop wondering how it was constructed. Slightly hidden away from the front with an anonymous facade with a generous car park around the back that’s east to miss, the hotel is an oasis within a fairly bland industrial city. The reception area is generous and well appointed with friendly staff, the rooms are comfortable, the breakfast provides a great excuse to outstay your welcome.

This hotel is in an old building and they are doing a fabulous job resurrecting a has been in an area where there are few hotels. We had a beautiful room overlooking the river. I am not sure how much noisier it will be once the trams start running on the new tracks. The breakfast was amazing!

Very friendly staff and a great hotel

Great hotel! The lobby is clean and has a great area to relax and talk. The rooms and hallways could use upgrades due to being a little worn but the room was very spacious and had everything we needed. Breakfast was great and all the staff we encountered were friendly. We had dinner at hotel one night and it was excellent ! Parking has a good space for any size vehicle. About 15-20 minute walk to main city center but you see some tourist sites on way. Overall a great stay !

"City Centre" is a bit of a misnomer as it is a fair walk to the City Centre. The main issues were:- a) the car park was permanently full and there seems to be no system to control car entry so often cars were double parked blocking guests in b) the new Liege tram system is being built so the front of the hotel is currently a large roadwork.

The property is bit far from the train station, no dining close to the property..closet multiple dining options is a at least a 20 min walk to main shoppibg. Area around the hotel not the cleanest neighborhood

This hotel is dated and in need of an overhaul. AC was broken, mattress was filthy, furniture is old and needs replacing. the staff were very nice though. I didnf enjoy my stay at this hotel

Standard hotel with decent facilities. Thumbs up for the nice breakfast room. Close to some of the main places of the city.

This hotel is a blast from the past. Nothing seems to be updated since 1986. I was particularly stunned by an employee behind the front desk who was working during the day. I said bonjour twice walking up to the desk to ask something and he didn’t reply back!! I waited and repeated myself until i got a “hi” from him. How is this guy a serious employee in a chain who should greet guests first?? I also called him two days in a row from my room if he could call a taxi for me to bring me to my business meeting and when I came down he said: I forgot to call, let me call him. This happened twice in a row. The second time he even sighed like he was tired of having to arrange this for a guest. Very stunned. I wanted to ask for his name but I felt like he didn’t want to be talked to at all. Because of this I will not stay at this hotel anymore.

I think a 4 star hotel should have fridge in guest room. And a toilet brush. Very good beds, good products in bathroom, very good breakfast buffet

Just great! Stayed here for three weeks. Very cozy place with friendly staff. They got quite well prepared for pandemic times to satisfy the visitors. The room is small, though spacious, nice river view, tiny bathroom with a bathtub, huge table. The only thing was the heating - the system is a bit old-fashioned. All in all, this hotel has its charm and soul. Would recommend :)

Nice building. Nice location. Easy for self parking

Our stay was sufficient(1 night), however, there were stains on the duvet cover as well as shower curtain. In addition, we had scheduled with the front desk a taxi in the morning for an afternoon ride to the train station. When we arrived in the afternoon ready for our taxi, the taxi wasn't there. Then we went to the front desk and asked them where the taxi was and they said it was around the corner. It still wasn't there. Then 5 min passed and then 10 min passed. We went back in to ask the front desk. They said the taxi was arriving currently. Another 5 min passed and still no taxi. We went back to the front desk and they said the taxi was on it's way. After another 10 min a taxi came and we almost missed our train ride.