The Augustin

Hotels
8.4
/10
Very Good
982 reviews

What Guests Say About Their Stay

Shirley
10.0
/ 10
I had no idea this property was in a bad and dirty neighborhood.,If I had known, I wouldn’t have chosen it.,However, the staff, in particular, “Semie”? Who is from Rwanda, made up for it! He was very helpful, told us what to watch out for outside, and had a good sense of humor.,We chatted with him about Rwanda a lot because my girlfriend has a relative who just visited there. Also, the dark haired young man at desk Monday morning, was very good! Breakfast was good! So the only negative thing is the neighborhood.
Danielle
10.0
/ 10
The room was very spacious and just like the pictures on the listing. The air conditioning worked really well. The shower/bathroom was very nicely done. There was a large counter to hold personal belongings. The in-room storage was perfect for our family. The room was very up to date and the beds were the best! I have never slept so well in my life! The coin laundry mat was easily accessible from the hotel -about 1/2 a block away and the staff at the hotel even made change for us. The staff were so nice and informative of local places to eat and things to do. It was an amazing place to stay and I would stay there again!
Verified traveler
10.0
/ 10
The hotel is very nice with comfortable, clean rooms. I liked that the location is a little beyond the tourist area with local restaurants but an easy walk to all the sites. The front desk staff could be more present, and the construction around the area is a mess, but otherwise all good!
In the Area
See Map
Avenue Stalingrad 25-31, City of Brussels, Arrondissement Brussel-Hoofdstad, Belgium, 1000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Augustin is located in area / city City of Brussels. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Augustin

Avenue Stalingrad 25-31, City of Brussels, Arrondissement Brussel-Hoofdstad, Belgium, 1000
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Location


The Augustin is located in area / city City of Brussels.

About The Augustin

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Augustin.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Augustin is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Augustin is the right place to stay.

All facilities in The Augustin

Others The Augustin
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Fireplace in lobby
  • Terrace

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Augustin

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Augustin
47
Number of floors in The Augustin
4
Another facilities in The Augustin
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked questions about The Augustin

What are available facilities at The Augustin?
There are top facilites at The Augustin such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Augustin?
The standard check-in time at The Augustin is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does The Augustin provide breakfast?
Yes, The Augustin provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Augustin?
The Augustin has a 3.0-star rating.
How many floors does The Augustin have?
The Augustin has 4.
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More Reviews from Other Guests in The Augustin

Overall Ratings & Reviews The Augustin

Traveloka (1)
Other sources (981)
8.4
Very Good
From 981 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveller Reviews The Augustin

Number of reviews per page
20
40
Top reviews
Atish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel and rooms are enormous. Very comfortable stay.
Shirley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had no idea this property was in a bad and dirty neighborhood.,If I had known, I wouldn’t have chosen it.,However, the staff, in particular, “Semie”? Who is from Rwanda, made up for it! He was very helpful, told us what to watch out for outside, and had a good sense of humor.,We chatted with him about Rwanda a lot because my girlfriend has a relative who just visited there. Also, the dark haired young man at desk Monday morning, was very good! Breakfast was good! So the only negative thing is the neighborhood.
Read More
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very spacious and just like the pictures on the listing. The air conditioning worked really well. The shower/bathroom was very nicely done. There was a large counter to hold personal belongings. The in-room storage was perfect for our family. The room was very up to date and the beds were the best! I have never slept so well in my life! The coin laundry mat was easily accessible from the hotel -about 1/2 a block away and the staff at the hotel even made change for us. The staff were so nice and informative of local places to eat and things to do. It was an amazing place to stay and I would stay there again!
Read More
Kenneth
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice staff, good location. Good free wifi. Parking is limited in area and overnight parking is a bit of a walk away. Room has a safe. Restaurant / bar in hotel. Only complaint is the area is under a lot of construction so access is a bit difficult and Google Maps gets confused.
Aniruddha
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There is some construction going on the street but not the hotel’s fault
Ramana
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is good and responsive
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is very nice with comfortable, clean rooms. I liked that the location is a little beyond the tourist area with local restaurants but an easy walk to all the sites. The front desk staff could be more present, and the construction around the area is a mess, but otherwise all good!
Bansi
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a very nice hotel. Although few issues biggest being safe was locked the whole time spoke to reception a few time and kept getting told someone coming tomorrow but never came.
Belkis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very confortable and Good locación.
Jo
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff friendly and excellent!
Ana
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had to get out of bed and move rooms at 1.30am because the air conditioning could not be switched off and it was too noisy. The next room we were placed was considerably small and bathroom was tiny. It was so hot but we couldn’t switch the air conditioning on because of the noise. You can hear everything in the corridors, people knocking doors and doors banging. We only got an apology, as it was the most normal thing happening in that hotel. €125 per night in a hotel you cannot even have a rest. Fridges in both rooms were not working. Towels are so worn. 2 pillows per person and both are so bulky so no choice if you prefer a flatter pillow.
Read More
Verified traveler
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location. Loved the room on the top floor. Quieter than expected.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A/C not working, major issue given the temperature outside.
Keithley
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.
Read More
Joel
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location. Pleasant and professional staff. However, not convinced of the 4-star label. Seemed a bit run down, dated Furniture all through (not necessarily vintage), despite what appeared to be attempts at maintenance of common areas and room, still seemed very sub-par for a 4 star hotel in the heart of Brussels. Shower gel had been watered down-quite hilarious. The establishment holds a lot of promise and there is definitely room for improvement. Regardless, the staff were excellent-5 stars for them.
Read More
Hong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Lot of Halal food nearby. My wife got scared - restaurants full of men no women. Neighborhood resembles Middle East. Walking distance to the busy area. Hotel facilities are excellent. Good place to stay
Phoebe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Such a lovely comfortable stay with great service. Walkable to plaza, shopping area, plenty of dining options and public transportation.
Thuy Thu
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Everything went well I didn’t have any problem with the hotel. Breakfast service was good too. The only problem I had was about the iron. We requested an iron and was told it will be delivered when we are out venturing. When we came back at night and it wasn’t there. The hotel was in good conditions
Luis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Property would be good and worth the 4 stars if they looked after the rooms better. Shower hose was broken and then they replaced it with a smaller hose making it hard to shower if your tall. Furniture needs updating as they are faded and dated.
James
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice people as is the pleasant custom in Brussels. Staff able and willing to deal in many languages. Front desk available at all hours. If you like to walk, the hotel is centrally located, a reasonable walk from the Midi station and from many restaurants and landmarks. I would stay here again.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Augustin

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Augustin

Traveloka (1)
Other sources (981)
8.4
Very Good
From 981 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Augustin

Number of reviews per page
20
40
Top reviews
Atish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel and rooms are enormous. Very comfortable stay.
Shirley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had no idea this property was in a bad and dirty neighborhood.,If I had known, I wouldn’t have chosen it.,However, the staff, in particular, “Semie”? Who is from Rwanda, made up for it! He was very helpful, told us what to watch out for outside, and had a good sense of humor.,We chatted with him about Rwanda a lot because my girlfriend has a relative who just visited there. Also, the dark haired young man at desk Monday morning, was very good! Breakfast was good! So the only negative thing is the neighborhood.
Read More
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very spacious and just like the pictures on the listing. The air conditioning worked really well. The shower/bathroom was very nicely done. There was a large counter to hold personal belongings. The in-room storage was perfect for our family. The room was very up to date and the beds were the best! I have never slept so well in my life! The coin laundry mat was easily accessible from the hotel -about 1/2 a block away and the staff at the hotel even made change for us. The staff were so nice and informative of local places to eat and things to do. It was an amazing place to stay and I would stay there again!
Read More
Kenneth
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice staff, good location. Good free wifi. Parking is limited in area and overnight parking is a bit of a walk away. Room has a safe. Restaurant / bar in hotel. Only complaint is the area is under a lot of construction so access is a bit difficult and Google Maps gets confused.
Aniruddha
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There is some construction going on the street but not the hotel’s fault
Ramana
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is good and responsive
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is very nice with comfortable, clean rooms. I liked that the location is a little beyond the tourist area with local restaurants but an easy walk to all the sites. The front desk staff could be more present, and the construction around the area is a mess, but otherwise all good!
Bansi
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a very nice hotel. Although few issues biggest being safe was locked the whole time spoke to reception a few time and kept getting told someone coming tomorrow but never came.
Belkis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very confortable and Good locación.
Jo
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff friendly and excellent!
Ana
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had to get out of bed and move rooms at 1.30am because the air conditioning could not be switched off and it was too noisy. The next room we were placed was considerably small and bathroom was tiny. It was so hot but we couldn’t switch the air conditioning on because of the noise. You can hear everything in the corridors, people knocking doors and doors banging. We only got an apology, as it was the most normal thing happening in that hotel. €125 per night in a hotel you cannot even have a rest. Fridges in both rooms were not working. Towels are so worn. 2 pillows per person and both are so bulky so no choice if you prefer a flatter pillow.
Read More
Verified traveler
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location. Loved the room on the top floor. Quieter than expected.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A/C not working, major issue given the temperature outside.
Keithley
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.
Read More
Joel
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location. Pleasant and professional staff. However, not convinced of the 4-star label. Seemed a bit run down, dated Furniture all through (not necessarily vintage), despite what appeared to be attempts at maintenance of common areas and room, still seemed very sub-par for a 4 star hotel in the heart of Brussels. Shower gel had been watered down-quite hilarious. The establishment holds a lot of promise and there is definitely room for improvement. Regardless, the staff were excellent-5 stars for them.
Read More
Hong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Lot of Halal food nearby. My wife got scared - restaurants full of men no women. Neighborhood resembles Middle East. Walking distance to the busy area. Hotel facilities are excellent. Good place to stay
Phoebe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Such a lovely comfortable stay with great service. Walkable to plaza, shopping area, plenty of dining options and public transportation.
Thuy Thu
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Everything went well I didn’t have any problem with the hotel. Breakfast service was good too. The only problem I had was about the iron. We requested an iron and was told it will be delivered when we are out venturing. When we came back at night and it wasn’t there. The hotel was in good conditions
Luis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Property would be good and worth the 4 stars if they looked after the rooms better. Shower hose was broken and then they replaced it with a smaller hose making it hard to shower if your tall. Furniture needs updating as they are faded and dated.
James
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice people as is the pleasant custom in Brussels. Staff able and willing to deal in many languages. Front desk available at all hours. If you like to walk, the hotel is centrally located, a reasonable walk from the Midi station and from many restaurants and landmarks. I would stay here again.
Number of reviews per page
20
40