What do past guests say about Thermae Palace Hotel?

Traveloka users who have stayed at Thermae Palace Hotel have praised its Location, Cleanliness, Room Comfort.

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Thermae Palace Hotel

Name: Thermae Palace Hotel
Address: Koningin Astridlaan 7, Oostende, Provincie West-Vlaanderen, Flanders, Belgium, 8400, Koningin Astridlaan 7, Flanders, 8400, Belgium
Rating: 7.8

Hotels

7.8

/10

Pleasant

404 reviews

What Guests Say About Their Stay

Terence

10.0

/ 10

Fabulous position on the seafront and within walking distance of the town with the benefit of a car park.

Stephen

10.0

/ 10

grand old hotel with plenty of nostalgia. room excellent lots of extras, staff very helpful and approachable. altogether would recommend staying here to others

ANDREW

10.0

/ 10

another great stay in this hotel wonderful staff and good fresh food well cooked very clean

In the Area

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Koningin Astridlaan 7, Oostende, Provincie West-Vlaanderen, Flanders, Belgium, 8400

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Thermae Palace Hotel is located in area / city Ostend. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Thermae Palace Hotel

Koningin Astridlaan 7, Oostende, Provincie West-Vlaanderen, Flanders, Belgium, 8400

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Location

Thermae Palace Hotel is located in area / city Ostend.

About Thermae Palace Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Thermae Palace Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Thermae Palace Hotel.

All facilities in Thermae Palace Hotel

Others

Hotel Services

Laundry service
Wedding service
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

General

Parking
Banquet
Parking (surcharge)
Terrace

Food and Drinks

Bar
Breakfast

Business Facilities

Meeting facilities
Business center

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Thermae Palace Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
Uncovered self parking fee: EUR 16 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Thermae Palace Hotel	131
Number of floors in Thermae Palace Hotel	3
Another facilities in Thermae Palace Hotel	Laundry service, Wedding service, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked questions about Thermae Palace Hotel

What are available facilities at Thermae Palace Hotel?

There are top facilites at Thermae Palace Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Thermae Palace Hotel?

The standard check-in time at Thermae Palace Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00

Does Thermae Palace Hotel provide breakfast?

Yes, Thermae Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Thermae Palace Hotel?

Thermae Palace Hotel has a 4.0-star rating.

How many floors does Thermae Palace Hotel have?

Thermae Palace Hotel has 3.

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More Reviews from Other Guests in Thermae Palace Hotel

Overall Ratings & Reviews Thermae Palace Hotel

Other sources (404)

7.8

Pleasant

From 404 reviews

Cleanliness

7.8

Room Comfort

7.6

Location

9.0

Service and Facilites

7.6

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Traveller Reviews Thermae Palace Hotel

Number of reviews per page

Top reviews

Funda

Leisure Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

That'd be great if there was AC or screening on the windows.

Matthew

Friends and Family

8.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

Nice hotel on the sea front with car park and a short walk from the center . Clean and tidy , we had a big spacious room , coffee machine , fridge , safe . Only downside it did not hair air-conditioning though it is an old hotel.

Mike

Leisure Family

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Beautiful view of the North Sea from our balcony room!

Terence

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Fabulous position on the seafront and within walking distance of the town with the benefit of a car park.

Luc

8.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

On the beach yet walking distance to downtown, the exterior feels a bit like past glory but the bar/restaurant and rooms are renovated and very comfortable.

Leisure Family

8.0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

Beautiful hotel but outside needs attention.

Jennifer A

Friends and Family

8.0

/10

Reviewed 120 week(s) ago

Hotels.com verified review

It was nice to be located right on the beach and we appreciated having beach chairs ready for us in our rooms. The seaside rooms had wonderful views. Staff was very friendly. Rooms were clean and comfortable, with historic feel but a little dated. Nice toiletries. Great to have parking right at the hotel. Easy walking distance to many restaurants.

Stephen

10.0

/10

Reviewed 121 week(s) ago

Hotels.com verified review

grand old hotel with plenty of nostalgia. room excellent lots of extras, staff very helpful and approachable. altogether would recommend staying here to others

Hermias

Leisure Family

10.0

/10

Reviewed 169 week(s) ago

Expedia Group verified review

ANDREW

10.0

/10

Reviewed 176 week(s) ago

Hotels.com verified review

another great stay in this hotel wonderful staff and good fresh food well cooked very clean

Robert

Business

10.0

/10

Reviewed 208 week(s) ago

Hotels.com verified review

A really lovely hotel right on the beach front. Restaurant food was really well prepared and presented. Would certainly stay here again

ANDREW

Friends and Family

10.0

/10

Reviewed 208 week(s) ago

Hotels.com verified review

another nice stay at this hotel staff were great as always and the food was ist class even with all the covid rules in place thank you

Verified traveler

8.0

/10

Reviewed 267 week(s) ago

Hotels.com verified review

Location and room was great. Bed wasn’t very comfortable. Walls are very thin and can hear all of the neighbors. The staff was also quite unaccommodating.

Nele

Leisure with Partner

10.0

/10

Reviewed 276 week(s) ago

Expedia Group verified review

I particularly liked the sea view. There was nothing that I disliked.

Nico

Friends and Family

4.0

/10

Reviewed 279 week(s) ago

Hotels.com verified review

The hotel is worn down and our suite was decorated with ikea furniture; we paid 214€ for this family suite a night without breakfast. The only good thing is the seaview from the room. You have to pay for parking 12,50€ a day, breakfast 20€ a person which is really expensive and bad and almost no choice in variety; I don’t know why people say this is a superior hotel. Never again for me at this worn down palace.

Verified traveler

Friends and Family

10.0

/10

Reviewed 313 week(s) ago

Hotels.com verified review

After reading mixed reviews, we were hesitant before we arrived. That said, once we arrived and checked in any concerns quickly disappeared. The building is not a purpose built hotel property and once that is understood the rest falls into place. It is Art Deco, high ceilings, large foyer stately home which has lots of history. The staff were welcoming, rooms were large and well equipped with very comfortable beds. Bathroom was substantial and shower did as you wished with good pressure. Breakfast was continental style, good quality and plentiful albeit there was also some hot options inc scrambled/hard boiled eggs and bacon. There was even bubbly ... go help yourself, it didn’t get offered! Location for Ostend is great, short walk or download the app and use one of the many motorised scooters available on the beach front. Only negative is for the cost of the room would have thought that parking would have been free for guests.

Pedro

10.0

/10

Reviewed 327 week(s) ago

Hotels.com verified review

We’ve visited our favourite spot in the Belgian cost, Ostend, several times before, though this was our very first stay at the Thermae Palace and how memorable it was! A big and ancient building by the sea, where the elegance of yesteryears suddenly comes alive, a comfortable and spacious room with an awesome view to the beach, and the lovely Albert Brasserie underneath, with its most delicious food and drink welcoming us during our stay. Friendly and helpful staff for whom nothing was too much to ask and a direct exit to the promenade, where everything happens in this lovely seaside town full of history, also played their part in this sudden wish of no longer staying elsewhere when visiting the Queen of Seaside Resorts.

Verified traveler

6.0

/10

Reviewed 328 week(s) ago

Expedia Group verified review

The rooms were large however there is no air conditioning. The windows open and this allows in mosquitos. This spoilt the trip as I was bitten all over. Reception staff could also be better organised. The breakfast was included in my package and was tasty. However buying it seperate at 20 Euro is very expensive. The hotel needs to be refurbed in general but because of its grand nature it’s nice to be on the beach. It is 2 tram stops away from the station.

ANDREW

10.0

/10

Reviewed 337 week(s) ago

Hotels.com verified review

another good stay at this hotel always good because the staff are wonderful the food is great and its right on the sea front always clean and the staff cant do enough for you

Richard

4.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

What a tired old hotel! The staff would rather be somewhere else.

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