Hotel Grad

Hotels
9.0
/10
Exceptional
95 reviews

What Guests Say About Their Stay

Sasa
10.0
/ 10
The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.
Flordeliza
10.0
/ 10
Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Paris
10.0
/ 10
Rooms very clean, the staff is amazing… Excellent overall.. Def coming back
In the Area
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Safeta Hadzica 19, Novi Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Grad is a hotel in a good neighborhood, which is located at Novi Grad Sarajevo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Grad

Safeta Hadzica 19, Novi Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000
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Location


Hotel Grad is a hotel in a good neighborhood, which is located at Novi Grad Sarajevo.

About Hotel Grad

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Grad exclusively for you.

Hotel Grad is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Grad.

All facilities in Hotel Grad

Others Hotel Grad
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Smoking area

Transportation

  • Ski Shuttle (Surcharge)
  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Grad

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 10 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Grad
20
Number of floors in Hotel Grad
3
Another facilities in Hotel Grad
Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked questions about Hotel Grad

What are available facilities at Hotel Grad?
There are top facilites at Hotel Grad such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grad?
The standard check-in time at Hotel Grad is starting from 14:00 - 23:30 while the latest check-out time is at Before 11:00
Does Hotel Grad provide breakfast?
Yes, Hotel Grad provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Grad?
Hotel Grad has a 4.0-star rating.
How many floors does Hotel Grad have?
Hotel Grad has 3.
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More Reviews from Other Guests in Hotel Grad

9.0
Exceptional
From 95 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.6

Service and Facilites

9.2

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Most Relevant
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Traveller Reviews Hotel Grad

Number of reviews per page
20
40
Top reviews
Yamile
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel
Zoyyah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were friendly, location a bit far from the center
Snjezana
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The best place to stay in Sarajevo!
Nadira
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Adisa was amazing very nice place to stay in Sarajevo .
Shazad
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

On the first night we checked in... i found ants crawling in the room. I asked the hotel staff at reception for a different room and we were told the hotel is fully booked and they could not move us in to a different room. They offered an alternative solution which was to check out from the hotel room and the time was 12am when they told me this and they told me to find a new hotel. The breakfast was terrible not enough selection and the parking is also a headache as there are not enough spaces to accommodate for cars.
Read More
TANER
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice stay one night poor breakfast only
Mehdi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great location. Clean. Quiet.
CHERYL
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Good location, staff very helpful
Nermin
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Nice area and very friendly people
Sasa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Nice and clean, very friendly staff.
Flordeliza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Britney
icon-Leisure
Leisure
2.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!
Lejla
icon-Business
Business
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Great
Adel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.
Read More
Paris
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Rooms very clean, the staff is amazing… Excellent overall.. Def coming back
Selmir
icon-Business
Business
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Very clean
Mitja
icon-Business
Business
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Small hotel, outside of city center, good for business travels, maybe not so much for tourism as center and main attractions are not in walking distance. Rooms are spacious, clean and modern. Breakfast is more or less basic, could some more choice.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Great place to stay while visiting Sarajevo. The staff is friendly and assist with everything needed.
Marwan
8.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

I stayed frequently for convenience reasons at this hotel since new. It is very basic in every aspect but the service is ok and so are the rooms.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Grad

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 95 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Grad

Number of reviews per page
20
40
Top reviews
Yamile
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel
Zoyyah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were friendly, location a bit far from the center
Snjezana
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The best place to stay in Sarajevo!
Nadira
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Adisa was amazing very nice place to stay in Sarajevo .
Shazad
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

On the first night we checked in... i found ants crawling in the room. I asked the hotel staff at reception for a different room and we were told the hotel is fully booked and they could not move us in to a different room. They offered an alternative solution which was to check out from the hotel room and the time was 12am when they told me this and they told me to find a new hotel. The breakfast was terrible not enough selection and the parking is also a headache as there are not enough spaces to accommodate for cars.
Read More
TANER
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice stay one night poor breakfast only
Mehdi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great location. Clean. Quiet.
CHERYL
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Good location, staff very helpful
Nermin
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Nice area and very friendly people
Sasa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Nice and clean, very friendly staff.
Flordeliza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Britney
icon-Leisure
Leisure
2.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!
Lejla
icon-Business
Business
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Great
Adel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.
Read More
Paris
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Rooms very clean, the staff is amazing… Excellent overall.. Def coming back
Selmir
icon-Business
Business
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Very clean
Mitja
icon-Business
Business
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Small hotel, outside of city center, good for business travels, maybe not so much for tourism as center and main attractions are not in walking distance. Rooms are spacious, clean and modern. Breakfast is more or less basic, could some more choice.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Great place to stay while visiting Sarajevo. The staff is friendly and assist with everything needed.
Marwan
8.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

I stayed frequently for convenience reasons at this hotel since new. It is very basic in every aspect but the service is ok and so are the rooms.
Number of reviews per page
20
40