What do past guests say about Hotel Serrano?

Traveloka users who have stayed at Hotel Serrano have praised its Service and Facilites, Cleanliness, Room Comfort.

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Hotel Serrano

Name: Hotel Serrano
Address: Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, Brazil, 58100-160, Rua Tavares Cavalcante, 27, Paraíba, 58100-160, Brazil
Rating: 8.8

Hotels

8.8

/10

Very Good

297 reviews

What Guests Say About Their Stay

Marcio

10.0

/ 10

The property is located at the heart of the city. Quite convenient and great customer service. Near by shopping, restaurant and hospital.

Luiz Antônio

10.0

/ 10

As atendentes super atenciosas, quarto limpíssimo, confortável, café da manhã bem variado, tudo organizado. Parabéns ao hotel. Primeira vez nossa e voltaremos outras vezes.

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Felipe

10.0

/ 10

It was great! Amazing well trained staff. Different than many hotels. Response is also quick too. Tasty breakfast

In the Area

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Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, Brazil, 58100-160

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Serrano is located in area / city Campina Grande. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Serrano

Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, Brazil, 58100-160

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Location

Hotel Serrano is located in area / city Campina Grande.

About Hotel Serrano

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Serrano exclusively for you.

Hotel Serrano is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Serrano is the right place to stay.

All facilities in Hotel Serrano

Others

Public Facilities

Others
Restaurant
Coffee/tea in lobby
Elevator

Business Facilities

Meeting rooms
Conference room
Business center
Conference rooms

Hotel Services

Newspaper in lobby
Luggage storage
24-hour Receptionist
Laundry service

General

Banquet
Smoking area
Parking

Sports and Recreations

Game room
Billiard
Fitness center

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Hotel Serrano

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Serrano	65
Number of floors in Hotel Serrano	5
Another facilities in Hotel Serrano	Others, Coffee/tea in lobby, Meeting rooms, Conference room, Business center

Frequently asked questions about Hotel Serrano

What are available facilities at Hotel Serrano?

There are top facilites at Hotel Serrano such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Serrano?

The standard check-in time at Hotel Serrano is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Serrano provide breakfast?

Yes, Hotel Serrano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Serrano?

Hotel Serrano has a 3.5-star rating.

How many floors does Hotel Serrano have?

Hotel Serrano has 5.

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Hotel Serrano reviews and ratings

Overall Ratings & Reviews Hotel Serrano

Other sources (297)

8.8

Very Good

From 297 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.4

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Traveller Reviews Hotel Serrano

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Top reviews

Marcio

Business

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property is located at the heart of the city. Quite convenient and great customer service. Near by shopping, restaurant and hospital.

Terry

Leisure with Children

6.0

/10

Reviewed 196 week(s) ago

Expedia Group verified review

Just a busy part of town

Felipe

10.0

/10

Reviewed 378 week(s) ago

Expedia Group verified review

It was great! Amazing well trained staff. Different than many hotels. Response is also quick too. Tasty breakfast

Verified traveler

8.0

/10

Reviewed 434 week(s) ago

Expedia Group verified review

Staff treated us very well. Nice location downtown.

paulla

Business

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Muito bom. Sempre retorno a este hotel.

Luiz Antônio

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

As atendentes super atenciosas, quarto limpíssimo, confortável, café da manhã bem variado, tudo organizado. Parabéns ao hotel. Primeira vez nossa e voltaremos outras vezes.

silvio

Business

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Tudo correu bem, hotel muito bom e com bom Star. Café muito bom e bom quarto

Maria de Fátima

Leisure Family

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

O que nao gostamos é que a lixeira do banheiro não tinha tampa e estava vazando água do box para fora.

Jedison

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

O hotel tem boas instalações e uma equipe bastante gentil e prestativa. O café da manhã é maravilhoso, cheio de opções regionais. Quarto espaçoso e confortável. De negativo: o Wi-Fi é inviável, funcionando bem apenas nas áreas comuns. E a água do banheiro demorava horas pra aquecer: um desperdício ecológico para a sociedade, e econômico para o hotel. Também não são disponibilizados cobertores nos quartos apesar de estarmos na estação chuvosa do Nordeste.

Herlyton

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Hotel bom, ótimo café da manhã.

Jaqueline

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Hotel de baixa qualidade para o preço, quarto pequeno e banheiro ruim e mal conservado. Fiquei decepcionado com a localização. Lugar feio.

Jose Cesar da

Friends and Family

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Incrível

Jaíra Moura de

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Incrivelmente bem recebida.

Andres

6.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

O café da manhã e o atendimento foram os pontos positivos da estadia, muito bons, porém a estrutura do hotel, localização e quarto foram ruins. Em uma das noites caiu um batente da porta do banheiro, no outro dia fizeram o reparo e deixaram o quarto sujo. A limpeza em geral deixou muito a desejar. A localização não é segura, inclusive pessoal da recepção indicava não sair a pé na redondeza.

Mayara

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Limpo, bem localizado e com café da manhã legal. Atendeu as expectativas para uma estadia rápida.

Francisco Ricardo

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Hotel limpo, café da manhã com muitas opções, funcionários cordiais e prestativos

José Edílson

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Hotel muito bom

Thiago

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Hotel é bom para uma cidade pequena do interior. Valor da diária é muito caro para o que entrega.

Edmilson

Friends and Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Muito boa a recepção , ainda ganhei uns mimos do hotel ! Super indico !

Genilson

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Sempre gostamos de ficar no hotel Serrano. A estada é ótima! O hotel é muito aconchegante. A comida é excelente e o tratamento ao hóspede é muito bom. Recomendo!

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Disclaimer

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