What do past guests say about Apartment Tourist Complex & SPA Astera Bansko?

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Apartment Tourist Complex & SPA Astera Bansko

Name: Apartment Tourist Complex & SPA Astera Bansko
Address: 8 Strazhite Str., area of Gramadeto, Pirin, Sandanski, Blagoevgrad, Bulgaria, 2770, 8 Strazhite Str., Blagoevgrad, 2770, Bulgaria
Rating: 8.2

Hotels

8.2

/10

Very Good

64 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center

Paul

10.0

/ 10

Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.

MONIKA

10.0

/ 10

Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.

In the Area

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8 Strazhite Str., area of Gramadeto, Pirin, Sandanski, Blagoevgrad, Bulgaria, 2770

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Near Bansko Gondola Lift

Available Room Types in Apartment Tourist Complex & SPA Astera Bansko

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What's around Apartment Tourist Complex & SPA Astera Bansko

8 Strazhite Str., area of Gramadeto, Pirin, Sandanski, Blagoevgrad, Bulgaria, 2770

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Lobby Apartment Tourist Complex & SPA Astera Bansko

Exterior 2 Apartment Tourist Complex & SPA Astera Bansko

Discover More About Apartment Tourist Complex & SPA Astera Bansko

General

Near Bansko Gondola Lift

Location

When you stay at Apartment Tourist Complex & SPA Astera Bansko in Bansko, you'll be in the mountains, within a 10-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This family-friendly hotel is 0.4 mi (0.6 km) from Vihren and 0.4 mi (0.7 km) from SkiBansko by Traventuria.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bansko Ski Resort - 0.4 km / 0.3 mi
Bansko Gondola Lift - 0.5 km / 0.3 mi
Vihren - 0.6 km / 0.4 mi
SkiBansko by Traventuria - 0.7 km / 0.4 mi
Museum of Otets Paisii Hilendarski - 1.2 km / 0.7 mi
Paisii Hilendarski Historical Center - 1.2 km / 0.8 mi
House Museum of Neofit Rilski - 1.3 km / 0.8 mi
Sveta Troitsa Church - 1.3 km / 0.8 mi
Bansko Permanent Icon Exhibition - 1.4 km / 0.9 mi
Velyanov’s House - 1.4 km / 0.9 mi
House Museum of Nikola Vaptsarov - 1.6 km / 1 mi
Holy Trinity Church - 1.6 km / 1 mi
Chapel of the Holy Virgin - 1.6 km / 1 mi
Ski Bansko - 6.9 km / 4.3 mi
Banderitsa Meadow - Mezhdinna - 6.9 km / 4.3 mi

The preferred airport for Apartment Tourist Complex & SPA Astera Bansko is Sofia Airport (SOF) - 181 km / 112.5 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a complimentary water park and an outdoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Dining

Grab a bite at MUSSELS FARM, a seafood restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).

Rooms

Make yourself at home in one of the 120 air-conditioned rooms featuring minibars. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

All facilities in Apartment Tourist Complex & SPA Astera Bansko

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Waterpark
Outdoor pool
Indoor pool
Turkish bath
TV lounge
Spa
Library
Sauna
Steam room
Pool sun loungers

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Sports and Recreations

Ski storage
Bowling alley
Fitness center
Billiard

Hotel Services

Laundry service
Luggage storage
Porter
24-hour Receptionist

General

Fireplace in lobby
Parking
Lazy river

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Transportation

Bicycle rental
Ski shuttle

Business Facilities

Conference center
Business facilities

Family-friendly Facilities

Children pool

Accessibilty

Disabled access friendly

Kids and Pets

Babysitting

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Accommodation Policy & General Information in Apartment Tourist Complex & SPA Astera Bansko

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

New Year's Eve (December 31) Gala Dinner per adult: EUR 90
New Year's Eve (December 31) Gala Dinner per child: EUR 50 (from 2 to 11 years old)
A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Apartment Tourist Complex & SPA Astera Bansko	120
Number of floors in Apartment Tourist Complex & SPA Astera Bansko	5
Another facilities in Apartment Tourist Complex & SPA Astera Bansko	Waterpark, Outdoor pool, Indoor pool, Turkish bath, TV lounge

Frequently asked questions about Apartment Tourist Complex & SPA Astera Bansko

What are available facilities at Apartment Tourist Complex & SPA Astera Bansko?

There are top facilites at Apartment Tourist Complex & SPA Astera Bansko such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Apartment Tourist Complex & SPA Astera Bansko?

The standard check-in time at Apartment Tourist Complex & SPA Astera Bansko is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Apartment Tourist Complex & SPA Astera Bansko?

Apartment Tourist Complex & SPA Astera Bansko has a 4.0-star rating.

How many floors does Apartment Tourist Complex & SPA Astera Bansko have?

Apartment Tourist Complex & SPA Astera Bansko has 5.

How many rooms are available at Apartment Tourist Complex & SPA Astera Bansko?

Apartment Tourist Complex & SPA Astera Bansko has 120.

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Apartment Tourist Complex & SPA Astera Bansko reviews and ratings

Overall Ratings & Reviews Apartment Tourist Complex & SPA Astera Bansko

Other sources (64)

8.2

Very Good

From 64 reviews

Cleanliness

8.2

Room Comfort

8.0

Location

9.2

Service and Facilites

8.0

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Traveller Reviews Apartment Tourist Complex & SPA Astera Bansko

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Top reviews

Verified traveler

Family

10.0

/10

Reviewed 359 week(s) ago

Hotels.com verified review

good stay !

Verified traveler

10.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

Facilities are fantastic and also the location. Beautiful hotel

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 384 week(s) ago

Expedia Group verified review

Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center

Verified traveler

6.0

/10

Reviewed 390 week(s) ago

Expedia Group verified review

Positive: Good pool & spa facilities. Friendly staff. Negative: the room was noisy. The food at breakfast & dinner was awful.

Kim

Family

8.0

/10

Reviewed 409 week(s) ago

Hotels.com verified review

The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.

Paul

10.0

/10

Reviewed 431 week(s) ago

Expedia Group verified review

Teodor

Family

8.0

/10

Reviewed 449 week(s) ago

Hotels.com verified review

The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant. Overall, very nice stay.

MONIKA

10.0

/10

Reviewed 456 week(s) ago

Expedia Group verified review

Verified traveler

with Partner

10.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!

Niky

8.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

Great hotel , very handy for gondola

Alex

6.0

/10

Reviewed 482 week(s) ago

Expedia Group verified review

My general impression is that this hotel is closer to a three star in terms of experience but achieved a four star ranking based on range of facilities. We stayed for 4 nights. The hotel is well-situated in town for access to the lifts. There are numerous facilities including outdoor pool (slightly dirty) and sauna and indoor pool. The staff were mostly helpful. Our room seemed dusty, beds were two singles pushed and made together not a double as advertised. Beds were not comfortable and heating / air con seemed to increase dust. Some of the furnishings were repaired by being stapled together. Literally. Bathrooms however were good. Breakfasts were good, dinners were ok.

Claire

with Partner

8.0

/10

Reviewed 488 week(s) ago

Hotels.com verified review

It was great for skiing, the food however was generally cold and not that of a 4 star

Verified traveler

Family

6.0

/10

Reviewed 538 week(s) ago

Expedia Group verified review

Room in the main building, 1 bedroom apartments. Rested 2 adults and 2 children. In the living room a horrible sofa - bed for 2 people. Back aching every morning. The room does not have the battery. Dry clothes and ski boots after skiing anywhere. Rooms overlook the smoking area for staff. From morning until late at night listening to loud noises that interfere rest. Not working phone in the room! To order food in the room had to go down to the reception! From the good: - An excellent spa center. Kids really like. Because of him we choose this hotel not for the first time. - Quite decent food for breakfast and dinner. - To the ski lift 10 minutes at a slow pace.

Verified traveler

4.0

/10

Reviewed 538 week(s) ago

Expedia Group verified review

We were staying in a old building. The maintenance of the room was very bad. The shower was broken. one of the wall was with a leak. We ask that some one will come to check the problem and no one came......

Verified traveler

10.0

/10

Reviewed 544 week(s) ago

Expedia Group verified review

Very good location. Staff was brilliant. Nice breakfast. Excellent facilities. Would definitely come back again.

Verified traveler

Family

8.0

/10

Reviewed 549 week(s) ago

Expedia Group verified review

Poor brackfest

Milos

Family

10.0

/10

Reviewed 583 week(s) ago

Hotels.com verified review

Fantastik spa

Wee Pin

Family

4.0

/10

Reviewed 587 week(s) ago

Hotels.com verified review

The positive part of this hotel is (1) its location, near to all shops and restaurant. The negative part of this hotel are (1) Some of the hotel staff at reception desk is very unfriendly and unhelpful. She is giving guests the look of unwilling to help when I approached her to ask the location of a restaurant and money changer; (2) there are two buildings, the one given to us is a 14 years old building, so room is old and desperately needed to renovate it to bring up to a 4 star hotel standard (it was stated as a 4 star hotel); (3) Beds are too soft, easily caused back pain if you sleep on them too many nights; (4)Breakfast and dinner provided in the restaurant are horrible. I ate some on my first night, too salty and meat are too tough. At the end, I only eat salad and fruits for the rest of my stay. Variety is ok but quality of the food is not up to a 4 star hotel standard. (5) Before I left for holiday, I was given information by the hotel staff that Euro is acceptable in hotel. However, when I checked out and needed to settle some bill, the receptionist told me only Bulgaria Leva is acceptable. At the last minute, I need to rush back to money changer in the town to exchange some Leva. It is not acceptable that a 4 star hotel provides incorrect information to guests.

Verified traveler

2.0

/10

Reviewed 589 week(s) ago

Expedia Group verified review

The food in this place it's probably one of the worse I've ever had .. Plus the attitude of the staff .. Terrible

Verified traveler

Family

6.0

/10

Reviewed 589 week(s) ago

Hotels.com verified review

I booked this hotel based on the good reviews that it had got and was surprised and excited by how cheap it was for a 4* hotel with half board in relation to the hotel description and facilities. Let's just say that you get what you pay for. Pro's: - Close to centre and gondola (5 minutes walk). - Big, comfortable room. - Spa and pool area is great, especially the hot outdoor pool. - Helpful front desk staff although not all speak great english. - Clean. - Free wifi in lobby (worked some of the time - see cons below). Cons: - Food - dinner was pretty inedible although breakfast was passable. - Service aside from front desk was awful. Staff in the dining room stood around chatting without helping guests. - Spa refused to give additional towels (a bathrobe was provided in your room). We had to check out in the morning and shower after skiing before flying home. Although promised a towel they only had a tiny waffle robe available. The lady at the spa desk was angry and rude when we requested proper towels, sighing and rolling her eyes as such an 'audacious' request. - Wifi in lobby didn't work in the evening when there were too many people trying to use it. - Wifi (paid for) in room did not work. In summary: Great hotel if you want basic but fairly cheap 4* facilities with a relaxing spa and don't mind about receiving poor staff service.

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