COOP Hotel

Everything was perfect!

Overall the stay and atmosphere was good, staff was great. Location was perfect. The only thing negative was that the AC was centrally controlled and it was very warm in the room all night . We called to change the temp and they said they did it but it never reflected on the thermostat so we had to sleep with the window open.

1. Hotel is located 10 minutes to Serdika metro station and another 10 minutes to the main cathedral. Sofia is a walkable city so the location is ideal. 2. The bathroom is clean, modern, a great soaker tub, good lighting and thoughtfully offered dental kit, shower cap, shaving kit with sweet smelling bath products. 3. There’s also cloth slippers, a bathrobe & plenty of cupboard space. 4. Breakfast is very filling - eggs, cheese, pastries, juices, yogurt, cereal & good coffee 5. Housekeeping is prompt and refills the in-room bottle of complimentary water. Plus there’s kettle in the room but you may want to bring your own teas. 6. María at reception was helpful and polite. The only staff member that had a smile. 7. The bedroom is very dimly lit and the carpets and single cloth chairs look old and tired. In fact, the bedroom is a complete contrast to the modern bathroom. 8. There seems to be an unusual limit on linens as there is only one bed pillow, one hand towel and one bath towel & a teeny tiny bath mat. Not sure why they’re rationing linens, but extra towels and an extra pillow would be in line with other hotel practices. 9. While the bathroom soaker tub was excellent, the water splashes all over the floor requiring personal cleanup after every shower. Hence, a large bath mat or perhaps two bath mats are essential. 10. Hotel guest Wifi never worked for me - not once, so have a good EU data plan as backup

The curtain is hanging sloppily and the carpet needs a dry cleaning.

The onl

This was an absolutely wonderful hotel and the staff was super friendly and helpful! It is very close to most of the historical sites- within a 10 minute walk. Highly recommend!!

Quiet place, nice room, friendly staff. Located in the center of the city, easy walk around with nice restaurants and shops. Overall pleasant stay...

Good stay

Great location

Lovely hotel and staff tho one desk host speaks little English and compreehends nil.

Great location! Beautifully appointed room, friendly staff and a generous breakfast. I would highly recommend this hotel.

The hotel was clean and the staff were lovely.

The shower was excellent!! Breakfast is good but I wish they would mix it up a bit for each day.

Located in the city center. One of the two room service ordered for dinner didnt come which was disappointed. Otherwise, its good in other aspects.

Reasonably nice amenities and the rooms and common areas are well appointed. Included breakfast was tasty and adequate, but nothing too special. Strictly self- Service. No air conditioning, so slep with window open. As my room face the road, I had to wear earplugs. I might have well slept on a stone slab. Absolutely no cushion to the mattress. And, pillows were small and lumpy. Not bad for the price, but I wouldn’t stay there again.

A very clean, nice and well kept hotel in centre of Sofia. Marya, the receptionist, went above and beyond to ensure we have a confortable stay

Everything is very good

Great customer service, very clean and modern, close to a lot of sight seeing!

Clean wide spaces in the room scarcely decorated but good for sleeping A/C individually controlled and working perfectly ( thermostat) which nowadays is a real luxe…

The air conditioning was not very good. It was too hot. They did not need to change towels every day, we think. Apart from that, it was really good!