CA&SA Serviced Apartment

Apartments
6.9
/10
Pleasant
51 reviews

What Guests Say About Their Stay

Saranya
10.0
/ 10
Recommended!! Very New and Valuable Hotel. Staff can speak English and Chinese.
Antonin
10.0
/ 10
Clean , safe and new with very good location in front Aeon mall in island ...
In the Area
See Map
St La Seine, Sangkat Tonle Bassac, Khan Chamkarmorn, Tonle Basak, Chamkar Mon, Phnom Penh, Cambodia, 12301

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
CA&SA Serviced Apartment is located in area / city Tonle Basak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CA&SA Serviced Apartment

St La Seine, Sangkat Tonle Bassac, Khan Chamkarmorn, Tonle Basak, Chamkar Mon, Phnom Penh, Cambodia, 12301
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Lobby CA&SA Serviced Apartment
Exterior 2 CA&SA Serviced Apartment

Discover More About CA&SA Serviced Apartment

Location


CA&SA Serviced Apartment is located in area / city Tonle Basak.

There are plenty of tourist attractions nearby, such as Do Forni within 0.74 km, and Aeon Mall Phnom Penh within 0.83 km.

About CA&SA Serviced Apartment

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at CA&SA Serviced Apartment.

Are you a shopaholic? Staying at CA&SA Serviced Apartment will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, CA&SA Serviced Apartment provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CA&SA Serviced Apartment, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CA&SA Serviced Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, CA&SA Serviced Apartment is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at CA&SA Serviced Apartment.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, CA&SA Serviced Apartment is the right place to stay.

All facilities in CA&SA Serviced Apartment

Swimming Pool CA&SA Serviced Apartment
Swimming Pool
Lobby CA&SA Serviced Apartment
Lobby
Exterior CA&SA Serviced Apartment
Exterior
Bedroom CA&SA Serviced Apartment
Bedroom
In-room Bathroom CA&SA Serviced Apartment
In-room Bathroom

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

General

  • AC
  • Swimming pool

Food and Drinks

  • Breakfast (surcharge)

Things to Do

  • Massage

Connectivity

  • Internet point

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in CA&SA Serviced Apartment

Important Note

Deposit is required during check-in using cash

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional breakfast are chargeable at USD 5.00 /person.

Hotel may accept Late check out, subject to room availability, with additional fee.

Additional transportation fee are chargeable at USD 15.00

Hotel may accept Early check in, subject to room availability, with additional fee.

Breakfast time start from 08:00 until 10:30.

Pets are NOT allowed.

Smoking is strictly not allowed in this property, and smoking area is available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CA&SA Serviced Apartment
170
Number of floors in CA&SA Serviced Apartment
5
Another facilities in CA&SA Serviced Apartment
Accessible bathroom, Accessible parking, In-room accessibility, Swimming pool, Breakfast (surcharge)

Frequently asked questions about CA&SA Serviced Apartment

What are available facilities at CA&SA Serviced Apartment?
There are top facilites at CA&SA Serviced Apartment such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at CA&SA Serviced Apartment?
The standard check-in time at CA&SA Serviced Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does CA&SA Serviced Apartment provide breakfast?
Yes, CA&SA Serviced Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CA&SA Serviced Apartment?
CA&SA Serviced Apartment has a 3.0-star rating.
How many floors does CA&SA Serviced Apartment have?
CA&SA Serviced Apartment has 5.
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More Reviews from Other Guests in CA&SA Serviced Apartment

6.4
Pleasant
From 29 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews CA&SA Serviced Apartment

Number of reviews per page
20
40
Top reviews
Som
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Great hotel, clean
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

When we arrived there was no record of our booking. This might we had to wait to be checked in by the unfriendly reception staff. We had to ask for water, toilet paper etc. Our room was not cleaned for four days. There was a horrible smell in the room and it smelt of cigarette smoke. The place needs to be freshened up. The photographs on the website do not represent the actual room. I took these photographs just before we checked out.
Read More
MT
icon-Friends and Family with Partner
Friends and Family with Partner
2.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

a lot of roaches and strong smoking smell in the room
Cara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Our room was really clean and nice although they didn't have any utensils like basic cups, cutlery, plates or cooking utensils. I think they should have at least the basics which most aparthotels do. During our stay the hotel needed to cut the power between certain times which was annoying because our clothes got stuck in the dryer and couldnt get it out till the power came back on. Staff said they couldnt do anything about it. The service was okay. They are trained to speak Chinese being this hotel is catered for chinese tourists and i found that they are a lot more friendly to chinese guests than local or foreign. Location isnt too bad apart for nearby construction where it can be a bit loud. We caught a tuk tuk to the city centre which is about 10mins away. Pool area was easy access and clean and so is the hotel gym. I would come back again as it is one of the cleaner hotels in PP and decent priced.
Read More
Hamish
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

This is a new building, and has no hospitality atmosphere, and no Cambodian friendliness... It is purpose built by Chinese investors for Chinese visitors. So the main language here is Chinese, and almost all the guests are Chinese, speaking loud Chinese language... It is in a completely new part of town now all under modern development, and there are very many noisy building sites all around here, so very unfortunately there is absolutely no good local Cambodian attractions or hospitality. There is no shopping here, and really nothing to do in this area all under development, and also there are no restaurants either... Hmm... There are 12 floors on the block, and a rooftop swimming pool, but unfortunately no good views at all as there is nothing attractive around here to see...., only all noisy building sites....! So the accommodation block is completely functional for being modern, and quite well furnished, quite good value for money for the accommodation by itself. However so, all here is therefore tailored especially for all the Chinese business that it is designed to cater for. Also it is a medium distance from Phnom Penh, tuktuk transport is available to go to the town centre attractions taking about 10 minutes to get there, I fortunately had my own transport to get around, but without that, then I would not like to have been stuck here without it, and then been isolated here... If you stay here you must understand all this.
Read More
Hamish
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

There is absolutely no hospitality here. It does not exist in this building. This is a Chinese run building mainly for Chinese visitors, so there is no Cambodian atmosphere. The check in staff do not care about anything at all, they do not care about how your room is, or how you are. They are all young local people who work here, but as hospitality is no part of their job, then they only spend all their time looking at their mobile phones and talking to themselves about their own personal lives. If you have a problem with anything at all, then they do not consider that it is their business. They are recruited to speak Chinese with all the Chinese visitors, so English is not well spoken at all.... The staff here only consider that their work here is only a paid social gathering for themselves, and so to do anything which is work is against their outlook for being here. When I checked in I did not have my passport with me, as I had already hired a motor bike to get around, and so I had to leave my passport with the hire company as a deposit for damages... Also there was a temporary problem with my bank card which my bank resolved within 24 hours but at the time of checking in, then I had very little cash with me... So because I did not have my passport in my possession, and I could not give them a USD $50 security deposit for the room...., then they initially refused to check me in..., although I had already fully paid for my stay on line...! Aagh..!
Read More
DannChesnut
icon-Friends and Family with Children
Friends and Family with Children
6.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Check in was a bit confusing. The desk clerk indicated that CA & SA doesn't have orbitz reservations. Only after I showed passport was he able to find my name on the computer. Although advertised as different types of rooms, all rooms are exactly the same with different furniture arrangements. We were on the 6th floor. Although a few has a very small balcony. No view by any rooms except for the ends of the building since higher buildings block the view. The rooftop swimming pool is unusable since it has no cover, and the sun is unbearable. No lights for night time enjoyment. The cleaning staff were pleasant, and were dependable. The rooms could and should provide a microwave oven and a hotpot. The refrig was adequate. The A/C was good. Recommend for single or couple traveling. It is away from the tourist area on the developing island - mostly by Chinese developers. Need a tuk tuk or a taxi to get to anywhere.
Read More
steve
2.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

the non smoking room we booked was not available no reason given then put us into other room the stink of ciggarete smoke was overpowering everytime I went to front counter there wa people havng problems with there room bookings
Terri
4.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

"Apartment".... more like a room with a sink. No cooking equipment whatsoever, not even a fork, a glass or plate provided. I had to ask for my room to he cleaned as I were there 3 nights and wasn't given small necessities such as toilet paper. The furniture in the room was worn and uncomfortable. The pool was out of order and we were not made aware of this before we made our booking. The staff (especially the women on reception) were incredibly rude and hostile. They made me feel very uncomfortable as they would stand and stare jaws open every time I entered the hotel. When spoke to they were not interested in helping me or my partner and made us both feel unwelcome. There's not much to do in the area close by buy for $2 you can get a tuk tuk to the busier areas. There are nicer more affordable hotels, with better service from the staff in the area so book with one of them instead!
Read More
Verified traveler
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Hotel was as advertised with excellent staff and a nice pool on the roof. The surrounding area is still a massive construction zone and amenities are changing. ATM's and restaurants are currently a kilometer away, 10 minutes walking, local drivers pretend it is a long way but $2 will get you to a Mall. Recommend using Passapp taxi service or walking, the area is not congested yet. The serviced apartments are new with a clothes washer in the apartment and small kitchenette but no dishes. Warning: the water kettle is vented on the top in a manner that could easily cause steam burns, have not encountered this hazard before so use caution. Safety standards are different in Asia.
Read More
Verified traveler
4.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Location is good. Staff not helpful due to restriction to communicate. Room not make-up immediately need to be reminded everyday. The bed and pillow not nice.
Antonin
10.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Clean , safe and new with very good location in front Aeon mall in island ...
Verified traveler
10.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

挺好喝水的地方就会变的更加的美丽动人故事情节的人才会在我们身上发生了很久很多年后他就知道会多久算不算白的句子摘抄这车上
KEN
8.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

新しくて、間取りも広く、快適なアパートです。 乾燥機付きのドラム洗濯機を備えているのもありがたい。 イーオンモールは川向こうで、迂回しますが歩いて10分程度。 屋上プールも広くて快適。月極での入居が多いせいか、空いていて自由に使えます。
Rakuda
6.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

チェックイン時間前にチェックインしようとすると、「お客様が予約した部屋はまだ用意ができていないので、予約したお部屋より欄化が下のお部屋にチェックインしてもらっても良いでしょうか」と尋ねられました。「いやいや、チェックイン時間前なのはわかっているので、まだ空いていないならチェックイン時間まで待ちますよ」と返答しました。このときのスタッフの対応が不安でした。結局、夕方になって戻って来ても、本来予約した部屋のお客がまだチェックアウトしていないとかで、その日はランクを上げてチェックインさせてくれました。 翌日も、そのお客のチェックアウト時間になってもまだチェックアウトしていないとかで、わたしたちの荷物はいったん部屋から出され、夕方まで本来の部屋にチェックインできませんでした。 この際のマネージメントが不安で、不便で、頼りなく、スタッフの対応もまちまちで意思疎通が取れてなく、わたしたちも何度か振り回され、このホテルに対してはあまり良くないイメージしかありませんでした。部屋は普通だったんですけどね。
Read More
ken
4.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

フロント従業員はカンボジア語と中国語しか話せないものがいた 札をつけたのに掃除されていない 外出中カバンに入れていたイアホンものがなくなっている
K.Phiev
8.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Das Hotel ist an einer ruhigen Lage und hat einen gute Parkanlage
Saranya
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Recommended!! Very New and Valuable Hotel. Staff can speak English and Chinese.
Ken
8.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Excellent Facilities in the room / newly furnished conditions / but terrible staffs / poor English communication / poor taking care & services / no retail shop to serve the clients such as convenient store.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 CA&SA Serviced Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.4
Pleasant
From 29 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews CA&SA Serviced Apartment

Number of reviews per page
20
40
Top reviews
Som
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Great hotel, clean
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

When we arrived there was no record of our booking. This might we had to wait to be checked in by the unfriendly reception staff. We had to ask for water, toilet paper etc. Our room was not cleaned for four days. There was a horrible smell in the room and it smelt of cigarette smoke. The place needs to be freshened up. The photographs on the website do not represent the actual room. I took these photographs just before we checked out.
Read More
MT
icon-Friends and Family with Partner
Friends and Family with Partner
2.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

a lot of roaches and strong smoking smell in the room
Cara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Our room was really clean and nice although they didn't have any utensils like basic cups, cutlery, plates or cooking utensils. I think they should have at least the basics which most aparthotels do. During our stay the hotel needed to cut the power between certain times which was annoying because our clothes got stuck in the dryer and couldnt get it out till the power came back on. Staff said they couldnt do anything about it. The service was okay. They are trained to speak Chinese being this hotel is catered for chinese tourists and i found that they are a lot more friendly to chinese guests than local or foreign. Location isnt too bad apart for nearby construction where it can be a bit loud. We caught a tuk tuk to the city centre which is about 10mins away. Pool area was easy access and clean and so is the hotel gym. I would come back again as it is one of the cleaner hotels in PP and decent priced.
Read More
Hamish
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

This is a new building, and has no hospitality atmosphere, and no Cambodian friendliness... It is purpose built by Chinese investors for Chinese visitors. So the main language here is Chinese, and almost all the guests are Chinese, speaking loud Chinese language... It is in a completely new part of town now all under modern development, and there are very many noisy building sites all around here, so very unfortunately there is absolutely no good local Cambodian attractions or hospitality. There is no shopping here, and really nothing to do in this area all under development, and also there are no restaurants either... Hmm... There are 12 floors on the block, and a rooftop swimming pool, but unfortunately no good views at all as there is nothing attractive around here to see...., only all noisy building sites....! So the accommodation block is completely functional for being modern, and quite well furnished, quite good value for money for the accommodation by itself. However so, all here is therefore tailored especially for all the Chinese business that it is designed to cater for. Also it is a medium distance from Phnom Penh, tuktuk transport is available to go to the town centre attractions taking about 10 minutes to get there, I fortunately had my own transport to get around, but without that, then I would not like to have been stuck here without it, and then been isolated here... If you stay here you must understand all this.
Read More
Hamish
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

There is absolutely no hospitality here. It does not exist in this building. This is a Chinese run building mainly for Chinese visitors, so there is no Cambodian atmosphere. The check in staff do not care about anything at all, they do not care about how your room is, or how you are. They are all young local people who work here, but as hospitality is no part of their job, then they only spend all their time looking at their mobile phones and talking to themselves about their own personal lives. If you have a problem with anything at all, then they do not consider that it is their business. They are recruited to speak Chinese with all the Chinese visitors, so English is not well spoken at all.... The staff here only consider that their work here is only a paid social gathering for themselves, and so to do anything which is work is against their outlook for being here. When I checked in I did not have my passport with me, as I had already hired a motor bike to get around, and so I had to leave my passport with the hire company as a deposit for damages... Also there was a temporary problem with my bank card which my bank resolved within 24 hours but at the time of checking in, then I had very little cash with me... So because I did not have my passport in my possession, and I could not give them a USD $50 security deposit for the room...., then they initially refused to check me in..., although I had already fully paid for my stay on line...! Aagh..!
Read More
DannChesnut
icon-Friends and Family with Children
Friends and Family with Children
6.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Check in was a bit confusing. The desk clerk indicated that CA & SA doesn't have orbitz reservations. Only after I showed passport was he able to find my name on the computer. Although advertised as different types of rooms, all rooms are exactly the same with different furniture arrangements. We were on the 6th floor. Although a few has a very small balcony. No view by any rooms except for the ends of the building since higher buildings block the view. The rooftop swimming pool is unusable since it has no cover, and the sun is unbearable. No lights for night time enjoyment. The cleaning staff were pleasant, and were dependable. The rooms could and should provide a microwave oven and a hotpot. The refrig was adequate. The A/C was good. Recommend for single or couple traveling. It is away from the tourist area on the developing island - mostly by Chinese developers. Need a tuk tuk or a taxi to get to anywhere.
Read More
steve
2.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

the non smoking room we booked was not available no reason given then put us into other room the stink of ciggarete smoke was overpowering everytime I went to front counter there wa people havng problems with there room bookings
Terri
4.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

"Apartment".... more like a room with a sink. No cooking equipment whatsoever, not even a fork, a glass or plate provided. I had to ask for my room to he cleaned as I were there 3 nights and wasn't given small necessities such as toilet paper. The furniture in the room was worn and uncomfortable. The pool was out of order and we were not made aware of this before we made our booking. The staff (especially the women on reception) were incredibly rude and hostile. They made me feel very uncomfortable as they would stand and stare jaws open every time I entered the hotel. When spoke to they were not interested in helping me or my partner and made us both feel unwelcome. There's not much to do in the area close by buy for $2 you can get a tuk tuk to the busier areas. There are nicer more affordable hotels, with better service from the staff in the area so book with one of them instead!
Read More
Verified traveler
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Hotel was as advertised with excellent staff and a nice pool on the roof. The surrounding area is still a massive construction zone and amenities are changing. ATM's and restaurants are currently a kilometer away, 10 minutes walking, local drivers pretend it is a long way but $2 will get you to a Mall. Recommend using Passapp taxi service or walking, the area is not congested yet. The serviced apartments are new with a clothes washer in the apartment and small kitchenette but no dishes. Warning: the water kettle is vented on the top in a manner that could easily cause steam burns, have not encountered this hazard before so use caution. Safety standards are different in Asia.
Read More
Verified traveler
4.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Location is good. Staff not helpful due to restriction to communicate. Room not make-up immediately need to be reminded everyday. The bed and pillow not nice.
Antonin
10.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Clean , safe and new with very good location in front Aeon mall in island ...
Verified traveler
10.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

挺好喝水的地方就会变的更加的美丽动人故事情节的人才会在我们身上发生了很久很多年后他就知道会多久算不算白的句子摘抄这车上
KEN
8.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

新しくて、間取りも広く、快適なアパートです。 乾燥機付きのドラム洗濯機を備えているのもありがたい。 イーオンモールは川向こうで、迂回しますが歩いて10分程度。 屋上プールも広くて快適。月極での入居が多いせいか、空いていて自由に使えます。
Rakuda
6.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

チェックイン時間前にチェックインしようとすると、「お客様が予約した部屋はまだ用意ができていないので、予約したお部屋より欄化が下のお部屋にチェックインしてもらっても良いでしょうか」と尋ねられました。「いやいや、チェックイン時間前なのはわかっているので、まだ空いていないならチェックイン時間まで待ちますよ」と返答しました。このときのスタッフの対応が不安でした。結局、夕方になって戻って来ても、本来予約した部屋のお客がまだチェックアウトしていないとかで、その日はランクを上げてチェックインさせてくれました。 翌日も、そのお客のチェックアウト時間になってもまだチェックアウトしていないとかで、わたしたちの荷物はいったん部屋から出され、夕方まで本来の部屋にチェックインできませんでした。 この際のマネージメントが不安で、不便で、頼りなく、スタッフの対応もまちまちで意思疎通が取れてなく、わたしたちも何度か振り回され、このホテルに対してはあまり良くないイメージしかありませんでした。部屋は普通だったんですけどね。
Read More
ken
4.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

フロント従業員はカンボジア語と中国語しか話せないものがいた 札をつけたのに掃除されていない 外出中カバンに入れていたイアホンものがなくなっている
K.Phiev
8.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Das Hotel ist an einer ruhigen Lage und hat einen gute Parkanlage
Saranya
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Recommended!! Very New and Valuable Hotel. Staff can speak English and Chinese.
Ken
8.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Excellent Facilities in the room / newly furnished conditions / but terrible staffs / poor English communication / poor taking care & services / no retail shop to serve the clients such as convenient store.
You’ve read all the top reviews.
Number of reviews per page
20
40