Lemongrass & Ginger Hotel

SIMPLY PUT, THEY SEEMED TO OVERBOOK AND DID NOT TELL US! WE ARE JUST SURPRISE THAT WE ARE IN A DIFFERENT HOTEL WITHOIT ANY DECENCY TO INFORM US BEFOREHAND!!!

Convenient location, friendly staff, comfortable room and an overall pleasant stay. Very personalised experience.

We loved our stay here! We were treated so graciously by staff. I was sad to go!

The hotel staff were more than friendly and accommodating, however, we had previously organised a hotel pickup via email and once arrived at the airport, there was nobody there to pick us up. We contacted them to find out what was going on, after already being there for in excess of an hour, to which they had a driver in a tuk tuk come and were very apologetic and we appreciated this! We arrived to the hotel, and were utterly disappointed with the accommodation. I don’t feel it’s an acurate representation of what’s in the promotional photos at all. The room smelt of mould, the bed didn’t feel comfortable at all, the toilet was blocked, and the shower wasn’t in a very nice state (with tiles missing and grime build up). Only being at the accommodation for two hours, we decided to check in and find alternative accommodation as it just wasn’t for us.

We were greeted with a very courteous reception lady, and was offered with early check in... The room we stayed is a compact space with complete amenities, the bathroom is spotless.. At first, we were not sure with the small lcd tv, but the channels provided are more than enough, 85 channels if I'm not mistaken.. All staff are exceptionally warm and friendly, very helpful in attending our needs.. We only managed to try the breakfaat on the last morning, and, it's simple but enough to start our morning... I give 5* for this little cute hotel, which gave us a great value for our stay.

TOLA, Vi & LiDA & the Lemon Grass & Ginger Hotel make it the best bang for your buck with their English & help navigating Siem Reap 24 hours a day, 7 days a week.

The staff and hotel are very nice. It has a small "pool" that can be used for soaking rather than swimming. The rooms are clean and very comfortable but small. We would bump our knee with the beds while going in and out. For the price it offers it's not the best. The location is VERY far from all the fun, happening places and the tuk tuk rides add up quite fast! Much cheaper and bigger places are available near the cool areas. The staff was lovely though.

Location is pretty bad, way outside the main drag and out of walking distance. Nothing nearby on the street either. The staff were not particularly helpful. The power was off when we arrived and took about an hour to come on. I bought a bottle of water from reception and when I took a sip it was definitely off, either refilled with tap water or had otherwise gone bad somehow. Pool was small, shallow and grimy. The room itself was fine.

Hotel staff were kind to me every time. When I came back to the hotel,they remembered my room number and gave me the room key without me saying.l felt nice hostility.I want to stay this hotel again .

Even though I was sick, everyone was wonderful. Highly recommend

We would like to say thank you very much for the Hotel Manager Mr Eddie for his kind arrangement for the airport shutter services and our 3 days unforgettable ground arrangement tour. We give 5 thumb up.

The staff are wonderful and very helpful. The hotel is within walking distance to all of the main attractions in town. The food was delicious.

Is a good budget hotel,staff was nice but room is just everage,diff like the website showing,too noisy for night due to the neighborhood has many dog keep barking and transport sound!

Lovely room, it was quiet and clean. The staff were very helpful in helping us plan tours. A very nice stay!

Mr Lin definitely made my experience extra special during my stay. He was extremely helpful in customizing tours, and advising which places or shows to see and when. I loved the hotel location and Siem Reap so much that I extended my stay twice! Highly recommend this hotel and I would definitely stay again in a heartbeat. :)

Very friendly and welcoming staff that’s close to the action.

Good enough for a weekend get away. Staff was nice and Gave us a free breakfast even after we brought ours to sunrise at Angkor Wat that morning. Shower was confusing. Couldn’t figure out the temperature. The outlet fell off the wall in the bathroom. Otherwise spacious and 5 minute ride to pub street. It was hard for my pass up driver to find a hotel because it was kind of hidden inside. It was a plus that we got a free ride from the airport.

very lovely hotel in a great location, the staff were so welcoming and the breakfast delicious!

This place was great to us. We had drinks and food on the patio. Pool and service was great. Very clean and great experience overall. Location was on a busy road but easy to get transportation.

The staff is friendly, nice, polite and caring. The rooms are comfortable, clean and tidy. The hotel is located near the centre of Siem Reap.