Brunswick Parry Sound

Saw the poor rating but hadn't seen any comments in a couple years so thought maybe it had improved. It has not. This was the worst hotel experience you could imagine.

Great staff. Quiet especially during winter time.

This hotel needs a total renovation to be a clean, safe place to stay. Right now it should be closed and renovated before allowing any more guests. There isn't even a front desk, parking is poor at best with no clear entrance to the rooms. A dark, damp stairwell leads to a darker, damper hallway will paint peeling off the ceiling and walls. Those were definite red flags, then our room had not yet been cleaned was the final straw. Very, very poor.

This was the most disgusting establishment that I’ve ever set foot in. It is completely run down; the mini fridge was growing mold (and who knows what else!) inside - when my friend opened it, she gagged from the stench; there was garbage under the beds - pop cans, wrappers, dirty socks, etc; the bathtub was black on the bottom and there was black mold on either side of the tub. The hotel is attached to a bar/restaurant (apparently the same owner) - those are the only people there to talk to - we asked for a vacuum - which my friend used to try to get rid of some of the dirt on the carpet (we thought someone would vacuum for us but they just left it outside our room beside the fridge that we had to put in the hall because the smell was so bad). In my opinion, Expedia should not advertise for, or have anything to do with this hotel. I’m not sure where or when the pictures that are online were taken but the room we had was not even close to looking like that one. And don’t even get me started on the claim of “enhanced cleanliness measures”. We spent the next 5 nights sleeping in a tent in the bush which was better accommodations than this hotel provided.

Booked a month ahead, even called after check-in time to make sure everything was set. We showed up that evening and were told “the housekeeper didn’t show up today, there’s no room for you.” And were sent away with no sympathy or help.

The carpet looks like it had not been vacuumed in a month. Debris was left under the beds. The bathrooms had mold that had been there for a long time. Fleas were jumping in the bathroom.

This hotel was nothing like pictures on hotels.com Should not even be advertised to be rented. There was no check in desk or any formal hotel stuff. The office fir check in was a tiny little closet space in the attached sports bar The hallways were stinky and dirty. First room we were given had no bathroom door. Tv didn’t work. Upon complaining the second room we were given was a little bit better but the fridge was full of mold. The room had not been vacuumed there was garbage and stuff under the beds. Water stains on the ceiling from leakage above. It was too late for me and my friend to demand a refund and try and find another hotel as we were from out of town So we stayed there. But it was so bad we were worried we might wake up in the tub full of ice missing our organs. I couldn’t even get an official receipt upon check out to use for the new staycation tax credit And the charge for that was still $137 for a dump.. I would never recommend anyone stay there and it should be removed from all the rental sites The only good thing was the staff at the attached sports bar.

The room hadn't been vacuumed. The screen door had a hole in it and there was no barrier so you could easily have plunged through it down one story onto the parking lot. The wall had plaster damage. The A/c unit was up against the ceiling and you had to climb on the furniture to turn it on. On a positive note the bed was clean and comfortable .

Old, run down and sheets on one bed were dirty. Mold in bathroom. Durty fridge. No outside locks on building.

Smelled, unsafe parking/ access, should not be advertised as being suitable for families

It is under renovation but nothing like the photos. No room service to make the beds or new towels. The toilet was disgusting. I was Very sad that such a place is on Expedia.

You guys need to fix that garbage WiFi..tired of using my data

BED BUGS. I was in room 104, and have 6 bites from bedbugs. Had to keep all of my bags outside when I got home to not being them into my house. There was hair all over the shower, stains on the sheets. It's a cheap hotel and I wasn't expecting luxury, but bedbugs are not ok.

The room was dirty, had no heat initially so we had to change rooms, stiil dirty ansd several safety hazards including in the morning no check out and door closest was key locked and that would be a fire hazard. Nothing to redeem it. Beds and tv ok.

This was the most DISGUSTING hotel I have ever stayed in!!! When we checked in we had to go into a bar, there is no front desk. It was difficult to find. When we went to our room, the hallways were dirty and room numbers were written with marker on the walls. Opening our door, we saw unmade beds, garbage, and towels all over. We had to go back and out and around building to get back to bar where we told them what we found. They said we could go somewhere else, but it was late and we had been driving all day, so they said they would get the room cleaned up and give us a free drink while we waited. We had the drink. There were some very rude and sketchy people in the bar/restaurant. When the room was ready, the girl came and told us she was done. She was nice enough. Going back into the room, we checked the sheets and towels and found them to be clean. The carpet was disgusting and felt like it. Under the bed were cigarette butts, empty bottles, and other garbage. We were so tired, we stayed. Oh, and their 'parking lot' was totally sketchy -- a little uneven area behind the building and opening to another street. There was an overflowing dumpster and bags of garbage all over as well as garbage blowing around. We were nervous to leave the car there. Would have liked a full refund for this visit.

Good for off the highway motel no special features. A good place to lay your head down The staff at the counter or amazing very accommodating.

The beds were nice, but even though the sheets smelled clean, there were blood stains on them. The towels were stained and tiny, the floor was disgustingly dirty, the exterior door lock was broken and the hallway was gross... let's just say, the picture is very deceiving.

It was terrible. I suggest that Hotels.com never recommend this hotel.

Property misrepresented, pictures on website must be 25 years old. Very old and rundown

There was a restaurant and bar onsite which was great. Overall the property is outdated, smells like cigarette smoke and in need of a renovation or at least new linens. The bed was comfortable and the price was low, but will be looking elsewhere for next stay in Parry sound