Comfort Suites Downtown

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7.6
/10
Pleasant
1,508 reviews

What Guests Say About Their Stay

Jadyn

10.0
/ 10
This was a perfect hotel for a concert at the Bell Center! We stayed one night and it was perfect! There are also plenty of restaurants and little spots around for food and things to do. The room we stayed in was nice, however there are some improvements that could be made to the room, everything was very clean though. And for parking you have to walk over to a hotel just maybe 5 minutes away and valet will drive it to a shared parking lot with the Holiday Inn (40$).

Christina

10.0
/ 10
Staff was very friendly. Room was clean. Older hotel so there’s definitely some Updates that could happen. Great location. Definitely will be back.

Kelly

10.0
/ 10
Breakfast itself was decent; serve yourself, find a seat and move so other guests can dine. The neighbourhood is not the best, streets dirty and stay out of the alleys. Staff very helpful and friendly. All staff! Rooms and hallways unfortunately need updating severely so. Our room looked right across from apartments and so curtains were drawn almost our whole visit. From the 11th floor we had hoped for a view of the city but no. Overpriced and car parking adds $40 a night underground at a nearby hotel.
In the Area
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1214 Crescent St, Downtown Montréal, Montréal, Québec, Canada, H3G 2A9

Main Facilities

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Parking
Fitness center
Luggage storage
Elevator
Business facilities
Multilingual staff
Comfort Suites Downtown is located in area / city Ville-Marie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Comfort Suites Downtown

1214 Crescent St, Downtown Montréal, Montréal, Québec, Canada, H3G 2A9
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General
Near Bell Centre

Location
With a stay at Comfort Suites Downtown, you'll be centrally located in Montreal, steps from Sainte-Catherine Street and 6 minutes by foot from Bell Centre. This hotel is 0.6 mi (0.9 km) from McGill University and 0.2 mi (0.4 km) from The Underground City.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Crescent Street - 0.1 km / 0.1 mi
Sainte-Catherine Street - 0.2 km / 0.1 mi
Concordia University Sir George Williams Campus - 0.3 km / 0.2 mi
1250 René-Lévesque - 0.4 km / 0.2 mi
The Underground City - 0.4 km / 0.2 mi
Montreal Museum of Fine Arts - 0.5 km / 0.3 mi
Bell Centre - 0.5 km / 0.3 mi
Le Windsor - 0.5 km / 0.3 mi
Le Château - 0.6 km / 0.4 mi
Sherbrooke Street - 0.6 km / 0.4 mi
Windsor Station - 0.6 km / 0.4 mi
Sun Life Building (Edifice Sun Life) - 0.6 km / 0.4 mi
Place du Canada - 0.7 km / 0.5 mi
Mary, Queen of the World Cathedral - 0.7 km / 0.5 mi
Eaton Centre - 0.8 km / 0.5 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 35.9 km / 22.3 mi
Montreal–Trudeau Intl. Airport (YUL) - 17.7 km / 11 mi

The preferred airport for Comfort Suites Downtown is Montreal–Trudeau Intl. Airport (YUL).

Facilities
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.

Business Facilities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Rooms
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Comfort Suites Downtown

Fitness Center Comfort Suites Downtown
Fitness Center
Lobby Comfort Suites Downtown
Lobby
Accommodation Services Comfort Suites Downtown
Accommodation Services
Exterior Comfort Suites Downtown
Exterior
Bedroom Comfort Suites Downtown
Bedroom

Food and Drinks

  • Breakfast

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Comfort Suites Downtown

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Comfort Suites Downtown
96
Number of floors in Comfort Suites Downtown
14
Another facilities in Comfort Suites Downtown
Breakfast, Fitness center, Free WiFi, Parking, Parking

Frequently asked questions about Comfort Suites Downtown

What is normal check-in & check-out time at Comfort Suites Downtown?
The standard check-in time at Comfort Suites Downtown is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Comfort Suites Downtown provide breakfast?
Yes, Comfort Suites Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Comfort Suites Downtown?
Comfort Suites Downtown has a 2.5-star rating.
How many floors does Comfort Suites Downtown have?
Comfort Suites Downtown has 14.
How many rooms are available at Comfort Suites Downtown?
Comfort Suites Downtown has 96.
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Comfort Suites Downtown reviews and ratings

7.6
Pleasant
From 1,508 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

8.4

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Traveller Reviews Comfort Suites Downtown

Number of reviews per page
20
40
Top reviews
Kerry
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was pretty run down. A bit dirty and smelly. Hard to get to due to construction. Would not stay there again.
Jadyn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a perfect hotel for a concert at the Bell Center! We stayed one night and it was perfect! There are also plenty of restaurants and little spots around for food and things to do. The room we stayed in was nice, however there are some improvements that could be made to the room, everything was very clean though. And for parking you have to walk over to a hotel just maybe 5 minutes away and valet will drive it to a shared parking lot with the Holiday Inn (40$).
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Dixitaben
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely dirty - from floors to mattresses. There was disgusting smell and mildew everywhere. The mattresses were extremely uncomfortable and were collapsing. Pillows were also uncomfortable.
Adriana
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Needs a renovación
Pastor
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Was a great stay and very close near everything you need and more
Marwa
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very disappointing and not up to hotel standards Unfortunately, our stay at Comfort Suites Downtown Montreal was very disappointing. The condition of the room was not what we expected from a hotel. The room appeared poorly maintained, with visible dirt, staining and deterioration around the walls and baseboards. Most concerning was the electrical setup: exposed/poorly secured wiring and an electrical connection that looked improvised and unsafe. The photo attached was taken inside our room and speaks for itself. For the price we paid for 2 rooms, we expected a clean, well-maintained and safe room. Instead, the overall condition gave us the impression that the room had not received the proper maintenance or attention it needed. I understand that hotels can have older rooms, but old does not mean poorly maintained or unsafe. This experience significantly affected our stay, and I would expect management to address these issues rather than simply accept them as normal. I would not recommend this hotel based on the condition of our room, and I hope management takes this feedback seriously.
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Clement
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Warning about the construction and road closures would have been nice. Arriving at the hotel was quite the headache but once we were checked in and found parking, the rest was an acceptable experience.
Christina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very friendly. Room was clean. Older hotel so there’s definitely some Updates that could happen. Great location. Definitely will be back.
Raunak
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We liked the location as it was near the downtown. The only thing is that there is not parking at the location so you have to park in some garage. Also there are lots of construction work going when we went in Aug 2026 so lots of roads were closed to hotel. Average breakfast with not too many options.
Kelly
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast itself was decent; serve yourself, find a seat and move so other guests can dine. The neighbourhood is not the best, streets dirty and stay out of the alleys. Staff very helpful and friendly. All staff! Rooms and hallways unfortunately need updating severely so. Our room looked right across from apartments and so curtains were drawn almost our whole visit. From the 11th floor we had hoped for a view of the city but no. Overpriced and car parking adds $40 a night underground at a nearby hotel.
Read More
Caitlin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay. The staff were very accommodating and helpful. We were able to get an early check in which was amazing. The location was unbeatable. I would stay again.
Jenny
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to everything walking distance
Jackie
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Surroundings very dirty. Absolutely ridiculous that they charge $40 for parking that is a block away. Not convenient if for daily use or disabled people. Walking with heavy luggage WAY over priced for parking
Jeremy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was aight
Michelena
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It a convenient and great for the one night stay to catch the train to Quebec. The staff were great.
RAMON DICLAO JR
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The shower is okay, but the drainage is not. Draining very slow while taking a shower.
Carmelo
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Centrally located
Nancy
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fine except that the hotel is located in a noisy area. Lots of shouting outside during the night. Otherwise, would have been a perfect stay.
Sebastien
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Très bien situé mais dispendieux pour la qualité de la chambre. Buffet le matin ordinaire…. Chambre très propre.
Kathleen
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Please Do Not consider this hotel! This hotel is on a one way street and with constant road construction it is almost impossible to drive to the front of this building. You will have to consider driving the wrong way down the one way street. Valet parking means that you must go with the driver to the Holiday Inn to park your car and then walk to the Holiday Inn to retrieve your car. You will be better off staying at the Holiday Inn. The elevator will fit you and your luggage trolley only . The elevator is extremely slow so don’t panic if you’re in it for a considerably long time. The hotel is filthy ! Period! Stains on carpets, walls and doors. Plumbing is in need if repair. Wallpaper is tearing from the wall and the woodwork hadn’t been dusted. Water is too hot and toilet runs even when you jiggle the handle. The balcony in the back of the building is a filthy alley. Breakfast is in a nondescript room and not appealing. On both occasions no one was manning the front desk at 10 pm when we came back to our room to sleep. Came down the next morning to people sleeping on the couches in the lobby. Asked to speak to a manager and was told no one was available to speak with until Monday. We checked in on a Thursday. Also it seemed price gouging was in effect because of the performances at Centre Belle. Will be seeking a refund .
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.