Empress Inn and Suites by The Falls

Hotels
5.8
/10
Fair
977 reviews
In the Area
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5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Empress Inn and Suites by The Falls is located in area / city Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3
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Location


Empress Inn and Suites by The Falls is located in area / city Regional Municipality of Niagara.

About Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Empress Inn and Suites by The Falls exclusively for you.

Empress Inn and Suites by The Falls is a hotel with great comfort and excellent service according to most hotel's guests.

Empress Inn and Suites by The Falls is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Empress Inn and Suites by The Falls

Others Empress Inn and Suites by The Falls
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Kids and Pets

  • Supervised childcare
  • Babysitting

Transportation

  • Limo or town car service

Food and Drinks

  • Bar

Things to Do

  • Barbecue

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Empress Inn and Suites by The Falls

Important Note
  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Empress Inn and Suites by The Falls
80
Number of floors in Empress Inn and Suites by The Falls
3
Another facilities in Empress Inn and Suites by The Falls
Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage

Frequently asked questions about Empress Inn and Suites by The Falls

What are available facilities at Empress Inn and Suites by The Falls?
There are top facilites at Empress Inn and Suites by The Falls such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Empress Inn and Suites by The Falls?
The standard check-in time at Empress Inn and Suites by The Falls is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Empress Inn and Suites by The Falls

5.8
Fair
From 977 reviews
Cleanliness

5.8

Room Comfort

5.6

Service and Facilites

6.2

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Traveller Reviews Empress Inn and Suites by The Falls

Number of reviews per page
20
40
Top reviews
Ulises
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location, and price
Shreeya
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There
Geetanjali
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Too much noise was there from other room and. Blankets were not comfortable. It was ok with compare to price
Paramanathan
icon- Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No phone line Very poor service
Malkit
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Projjwal
icon- with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its value for money
Mark
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was friendly and helpful and for what is was is was clean however it was a dive.
Heather
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Elisabeth
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Budget friendly property. Excellent service.
Joshua
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

.
Ibrahim
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is very good. Old property They charged me $10 for the parking. The room's smells so bad. Furniture is very old.
Navdeep
icon- Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything good
Tara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very nice customer service!
Maninder Singh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Washrooms was smelling gross, smells like weed or smoked cigarettes. And lock of the washroom was not even working at all, we complained about it but nobody took any action for that.
Lyn
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The family room was big, spacious for 6 people. The front desk staff were very nice. I have 3 complaints though. No hanger, no remote control for the TV and coffee is free for hotel guests but when i went to get coffee there was a sign saying the machine is out of coffee and the staff didn’t even made a new bunch.
Marie-Pier
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

.
Giri Babu
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Ok
Cassandra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We booked two rooms; and had both right next to each other. My friends had previously stayed at this hotel before so that’s why we decided to stay here… and around 12:30-1 I heard banging at my door, it was my friends in a panic because of bedbugs. We took pictures and checked my room and there was nothing in my room… so we contacted front desk and they argued about what it was and finally moved them into a new room.. then in the morning I tried speaking to front desk and zero compensation was given. I was just so very disappointed and disturbed with how this whole situation unfolded. I did get the managers email and have tried emailing them and I’ve yet to hear anything back from them…
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Surajkumar
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Parking is chargeable and no water drained in any of our rooms. we booked 4 rooms all together under different names. Very bad experienced.
Leonor
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Stairs not safe
Number of reviews per page
20
40

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Others 4 Empress Inn and Suites by The Falls

Disclaimer

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