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Empress Inn and Suites by The Falls
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Empress Inn and Suites by The Falls
Hotels
5.8
/10
Fair
977 reviews
In the Area
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5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Empress Inn and Suites by The Falls
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Per room per night (incl. taxes & fees)
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What's around Empress Inn and Suites by The Falls
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5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3
Discover More About Empress Inn and Suites by The Falls
Location
Empress Inn and Suites by The Falls is located in area / city Regional Municipality of Niagara.
About Empress Inn and Suites by The Falls
Empress Inn and Suites by The Falls is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Empress Inn and Suites by The Falls exclusively for you.
Empress Inn and Suites by The Falls is a hotel with great comfort and excellent service according to most hotel's guests.
Empress Inn and Suites by The Falls is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Empress Inn and Suites by The Falls
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Parking
- Parking (surcharge)
Public Facilities
- Others
- Restaurant
- Safety deposit box
Kids and Pets
- Supervised childcare
- Babysitting
Transportation
- Limo or town car service
Food and Drinks
- Bar
Things to Do
- Barbecue
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Empress Inn and Suites by The Falls
Important Note
- Self parking fee: CAD 14.00 per day (in/out privileges)
- Late check-out fee: CAD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per stay
- Breakage deposit: CAD 100 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Empress Inn and Suites by The Falls | 80 |
Number of floors in Empress Inn and Suites by The Falls | 3 |
Another facilities in Empress Inn and Suites by The Falls | Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage |
Frequently asked questions about Empress Inn and Suites by The Falls
What are available facilities at Empress Inn and Suites by The Falls?
There are top facilites at Empress Inn and Suites by The Falls such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Empress Inn and Suites by The Falls?
The standard check-in time at Empress Inn and Suites by The Falls is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Empress Inn and Suites by The Falls
Traveloka (1)
Other sources (977)
5.8
Fair
From 977 reviews
Cleanliness
5.8
Room Comfort
5.6
Service and Facilites
6.2
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Traveller Reviews Empress Inn and Suites by The Falls
Number of reviews per page
20
40
Top reviews
Ulises
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent location, and price
Shreeya
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There
Geetanjali
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Too much noise was there from other room and. Blankets were not comfortable. It was ok with compare to price
Paramanathan
Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No phone line
Very poor service
Malkit
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Projjwal
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Its value for money
Mark
Leisure with Friends
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff was friendly and helpful and for what is was is was clean however it was a dive.
Heather
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Elisabeth
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Budget friendly property. Excellent service.
Joshua
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
.
Ibrahim
Leisure Family
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The location is very good. Old property
They charged me $10 for the parking.
The room's smells so bad. Furniture is very old.
Navdeep
Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Everything good
Tara
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Very nice customer service!
Maninder Singh
Leisure Family
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Washrooms was smelling gross, smells like weed or smoked cigarettes. And lock of the washroom was not even working at all, we complained about it but nobody took any action for that.
Lyn
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The family room was big, spacious for 6 people. The front desk staff were very nice. I have 3 complaints though. No hanger, no remote control for the TV and coffee is free for hotel guests but when i went to get coffee there was a sign saying the machine is out of coffee and the staff didn’t even made a new bunch.
Marie-Pier
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
.
Giri Babu
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Ok
Cassandra
Leisure Family
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We booked two rooms; and had both right next to each other. My friends had previously stayed at this hotel before so that’s why we decided to stay here… and around 12:30-1 I heard banging at my door, it was my friends in a panic because of bedbugs. We took pictures and checked my room and there was nothing in my room… so we contacted front desk and they argued about what it was and finally moved them into a new room.. then in the morning I tried speaking to front desk and zero compensation was given. I was just so very disappointed and disturbed with how this whole situation unfolded. I did get the managers email and have tried emailing them and I’ve yet to hear anything back from them…
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Surajkumar
Leisure with Friends
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Parking is chargeable and no water drained in any of our rooms. we booked 4 rooms all together under different names. Very bad experienced.
Leonor
Business and Leisure with Friends
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Stairs not safe
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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