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Empress Inn and Suites by The Falls

Name: Empress Inn and Suites by The Falls
Address: 5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3, 5951 Clark Avenue, Ontario, L2G 3W3, Canada
Rating: 5.8

Hotels

5.8

/10

Fair

978 reviews

What Guests Say About Their Stay

Cindi

10.0

/ 10

Was what we needed for an unexpected stay, just wish could have gotten a ground floor room, but on short notice it was understandable!

gwen

10.0

/ 10

Staff was very friendly great location to walk to evrything clean and comfortable

Keerthana

10.0

/ 10

I was pleasantly surprised to see so many negative reviews about this hotel but I can assure you that this was a great budget friendly place to stay. It’s close to the Clifton hill and is a great spot to save on parking as well. The staff were friendly . I stayed with my 11 month old baby and they were very helpful with everything.

In the Area

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5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Empress Inn and Suites by The Falls is located in area / city Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Empress Inn and Suites by The Falls

5951 Clark Avenue, Regional Municipality of Niagara, Ontario, Canada, L2G 3W3

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Location

Empress Inn and Suites by The Falls is located in area / city Regional Municipality of Niagara.

About Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Empress Inn and Suites by The Falls exclusively for you.

Empress Inn and Suites by The Falls is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Empress Inn and Suites by The Falls

Others

Hotel Services

Laundry service
Welcoming drinks
Newspaper in lobby
Tours
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

General

Smoking area
Parking
Parking (surcharge)

Public Facilities

Others
Restaurant
Safety deposit box

Kids and Pets

Supervised childcare
Babysitting

Transportation

Limo or town car service

Food and Drinks

Things to Do

Barbecue

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Empress Inn and Suites by The Falls

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Self parking fee: CAD 14.00 per day (in/out privileges)
Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CAD 100 per stay
Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

15:00 - 21:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 21:00 - to 11:00
Available rooms at Empress Inn and Suites by The Falls	80
Number of floors in Empress Inn and Suites by The Falls	3
Another facilities in Empress Inn and Suites by The Falls	Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage

Frequently asked questions about Empress Inn and Suites by The Falls

What are available facilities at Empress Inn and Suites by The Falls?

There are top facilites at Empress Inn and Suites by The Falls such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Empress Inn and Suites by The Falls?

The standard check-in time at Empress Inn and Suites by The Falls is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00

What is the star rating of Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls has a 2.0-star rating.

How many floors does Empress Inn and Suites by The Falls have?

Empress Inn and Suites by The Falls has 3.

How many rooms are available at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls has 80.

Empress Inn and Suites by The Falls reviews and ratings

Overall Ratings & Reviews Empress Inn and Suites by The Falls

Traveloka (1)

Other sources (977)

5.8

Fair

From 977 reviews

Cleanliness

5.8

Room Comfort

5.6

Service and Facilites

6.2

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Traveller Reviews Empress Inn and Suites by The Falls

Number of reviews per page

Top reviews

Niusha

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very amazing nice staff at the front.

Steve

Leisure Family

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Stayed for one night September 6th and had a horrible experience. Had no sleep at all! There is absolutely no insulation, heard everything what was going on in the room next to mine. There is a restaurant attached to the property which had a party going on up until 4 AM and played music so loud that woke my husband up. Room we stayed in had a musty smell to it, as well I found three dead bugs under the blanket ( spiders). I would not advise families with kids stay there mostly due to nightly activities in the hotel and poor insulation.

Shariat

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice

Everett

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very nice but had to pay for parking ech night.

Aldric

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Family friendly

Syed Muhibur

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Need to improve more services

Samuel

Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The bed sucks and reception office smells bad

Cindi

Leisure with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Was what we needed for an unexpected stay, just wish could have gotten a ground floor room, but on short notice it was understandable!

connie

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It was great i would stay here again

Camila

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

TEHRE WERE FREAKING FIRE WORKES (or what it seems like) Cod

Pragash

Family

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It was okey but not gonna recommend to others

gwen

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly great location to walk to evrything clean and comfortable

Keerthana

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Thirumal

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Bathrooms came be renovated

Iqbal

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

All good 👍

Leo

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Value for money .

Geoffrey

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Its been 17 days since we checked out, I am still waiting for my damage deposit.

Cesar

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

It was located in a convenient place and they rooms were great

Srushty

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Overall good experience. Just that i had to pay $15 extra for the parking per night.

Israel

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

they didn't let us in ... we had to sleep in the car after a 8 hour drive.

Number of reviews per page

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Others 4 Empress Inn and Suites by The Falls

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.