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Hidden Valley Resort, Ascend Hotel Collection
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Hidden Valley Resort, Ascend Hotel Collection
Resorts
7.4
/10
Pleasant
987 reviews
What Guests Say About Their Stay
Jeffery
10.0
/ 10
It's an older property, however it is well maintained.
Front desk staff were excellent and explained billing quite well.
Cosmin
10.0
/ 10
We stayed there for the long weekend. It was pretty nice.
We had amazing ski session on the slopes across the street. They have a nice continental breakfast where anyone can find something suitable.
We were a group of 10 and it was great to have breakfast with a view in 2 out of 3 days. Kids enjoyed the pool which is open whole day 9 to 9 if I remember correctly.
The heater had a problem but as soon as we announced the front desk they sent someone with a portable one to keep us cozy.
Makayla
10.0
/ 10
The staff was very nice and helpful. The cleaning of the rooms themselves was done fast while we were out. Was a very nice room conveniently beside the ski hill which we did go to. Overall great experience would come back.
In the Area
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1755 Valley Road W, District Municipality of Muskoka, Ontario, Canada, P1H 1Z8
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hidden Valley Resort, Ascend Hotel Collection
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What's around Hidden Valley Resort, Ascend Hotel Collection
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1755 Valley Road W, District Municipality of Muskoka, Ontario, Canada, P1H 1Z8
Discover More About Hidden Valley Resort, Ascend Hotel Collection
Location
Hidden Valley Resort, Ascend Hotel Collection is a resort in a good neighborhood, which is located at District Municipality of Muskoka.
About Hidden Valley Resort, Ascend Hotel Collection
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hidden Valley Resort, Ascend Hotel Collection.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hidden Valley Resort, Ascend Hotel Collection exclusively for you.
With all facilities offered, Hidden Valley Resort, Ascend Hotel Collection is the right place to stay.
All facilities in Hidden Valley Resort, Ascend Hotel Collection
Others
Things to Do
- Beach umbrella
- Indoor pool
- Private beach
- Spa
- Beach towel
- Outdoor pool
- Sauna
- Steam room
- Beach sun loungers
General
- Fireplace in lobby
- Banquet
- Ballroom
- Reception hall
Public Facilities
- Others
- Coffee shop
- Restaurant
- Smoke-free area
Business Facilities
- Conference room
- Meeting rooms
- Conference rooms
Sports and Recreations
- Ski storage
- Outdoor tennis court
- Tennis court
Food and Drinks
- Bar
- Breakfast
Hotel Services
- Wedding service
- 24-hour Receptionist
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Hidden Valley Resort, Ascend Hotel Collection
Important Note
- Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
- Pet fee: CAD 50 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: CAD 30.00 per accommodation, per night
- Beach access
- Beach loungers
- Beach towels
- Business center/computer access
- Housekeeping
- In-room coffee
- Parking
- Phone calls
- Pool access
- Self parking
- Sporting facilities or equipment
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hidden Valley Resort, Ascend Hotel Collection | 99 |
Number of floors in Hidden Valley Resort, Ascend Hotel Collection | 3 |
Another facilities in Hidden Valley Resort, Ascend Hotel Collection | Beach umbrella, Indoor pool, Private beach, Spa, Beach towel |
Frequently asked questions about Hidden Valley Resort, Ascend Hotel Collection
What are available facilities at Hidden Valley Resort, Ascend Hotel Collection?
There are top facilites at Hidden Valley Resort, Ascend Hotel Collection such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hidden Valley Resort, Ascend Hotel Collection?
The standard check-in time at Hidden Valley Resort, Ascend Hotel Collection is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hidden Valley Resort, Ascend Hotel Collection provide breakfast?
Yes, Hidden Valley Resort, Ascend Hotel Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hidden Valley Resort, Ascend Hotel Collection
Other sources (987)
7.4
Pleasant
From 987 reviews
Cleanliness
7.6
Room Comfort
7.8
Location
8.2
Service and Facilites
7.8
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Traveller Reviews Hidden Valley Resort, Ascend Hotel Collection
Number of reviews per page
20
40
Top reviews
Jeffery
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It's an older property, however it is well maintained.
Front desk staff were excellent and explained billing quite well.
Cosmin
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We stayed there for the long weekend. It was pretty nice.
We had amazing ski session on the slopes across the street. They have a nice continental breakfast where anyone can find something suitable.
We were a group of 10 and it was great to have breakfast with a view in 2 out of 3 days. Kids enjoyed the pool which is open whole day 9 to 9 if I remember correctly.
The heater had a problem but as soon as we announced the front desk they sent someone with a portable one to keep us cozy.
Read More
Catherine
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is very basic for the cost (one night $440)
Hana
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
This hotel has a great location and would have great facilities if the pool and the hot tub were not so dirty. The rooms were nice and comfortable. The restaurant was not open because the hotel was not very busy. Not a big deal because it is only 5 min drive to the nearest town.
Chirag
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property itself is great. While there were two Christmas Parties ongoing, which had caused a little bit traffic but rest all was good.
Shannon
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I enjoyed the scenery surrounding the resort.
Alaric
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Ski resort is so close to the hotel
Cass W.S.
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Na
Opeyemi
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We enjoyed our stay at the property
Vesra
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
I used to go to this resort a few times a year. I haven't been since COVID. The quality of everything was down tremendously. The room was cold. Even though they changed my room hoping the next one be warm, it wasn't. They used to had a good chef and bartender. The new ones had no clue about food allergies. The food was tasteless and cold.
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Makayla
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The staff was very nice and helpful. The cleaning of the rooms themselves was done fast while we were out. Was a very nice room conveniently beside the ski hill which we did go to. Overall great experience would come back.
Christine
Leisure
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
Mohsin
Friends and Family
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Mohsin
Friends and Family
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Aliyah
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The staff were very welcoming but the property is very old and needs a lot of work. When we went to go use the dinning service in the morning they weren't around to serve anyone. The tub had patched up parts and when asked to fix a clogged drain it wasn't done. The doors were not closing properly and with a simple push would be opened despite the lock on the door that didn't work. The hot tub was nice but the cleanliness of the swimming pool area and tub were filthy. It's a beautiful area with not much to do. Otherwise a nice break from reality.
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Abel
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The location is beautiful, the staff are welcoming and rooms are very clean. The 30$ resort fee is a bit unfair (includes wifi, parking, swimming bath towels) as these should be built into the price of the rooms just like every other hotel/resort. The food was also delicious for 15/person. Overall i would visit here next fall for sure!
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Danielle
Leisure Family
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Megan
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
So fun!
Chen-Fu
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
spacious and clean room with good lake view, very comfortable for morning walk in the fall season !
Steve
Friends and Family
4.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
This place may have potential, but sadly, it rests on its laurels and falls short on many levels. The general upkeep is a problem. There are gross carpet stains in the halls, water stains on ceilings, and the resort looks worn and dated, generally speaking. The restaurant service was disorganized, slow and painful to endure. The kitchen was also disorganized and the food was mediocre at best. We should have been partially comped for the meals and service, but there was no one in charge to speak to. The only saving grace is the view which is simply gorgeous with the fall colours. Is it worth the price of a night's stay at Hidden Valley, I don't think so.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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