La Maison Du Mile-End

Well located in a nice area, Great local shops.

This hotel was not as advertised. We paid for a queen bed and got a double. Breakfast was supposed to be included but was not (apparently the app to order breakfast was not working). The computer program for registration was also not working properly. We tried several times in advance to complete the booking online as requested but even after spending half an hour with someone on the phone we couldn’t do it. We then spent two hours checking in with the help of the on-site manager. Both the on-site manager and person on the phone were courteous and aware that the company has a flaw in its reservation system but they were not supported by the administration staff to deal with the problem. The building very rundown and someone had dumped a very full ashtray into the bathroom garbage basket where it sat with the odour permeating the building for the two nights we were there.

The staff were kind and friendly, and we had no issues with the service. Unfortunately, the cleanliness of the hotel was extremely disappointing. The shared bathroom sink had beard shavings on it when we arrived, and they remained there for our entire stay. The light switches were so dirty that I ended up cleaning them myself with Lysol wipes. Every time we entered our room, there was a strong unpleasant odor, even after I sprayed perfume. The mini fridge was filthy—it smelled bad and had visible mold inside. The air conditioning unit in our room didn't work, and the bedside lamp was unusable because it was plugged into a faulty extension cord. The overall condition of the room also left us questioning whether the bedding had been properly cleaned before our arrival. While the staff were pleasant, the lack of cleanliness and maintenance made for an uncomfortable stay. I would not recommend this hotel to anyone who values a clean and well-maintained environment. In addition there is a $100 deposit you are forced to pay to check in in case anything is broken or stolen in your room. They specifically state you will not be charged however my credit card was charged this fee. Currently waiting on my refund.

Is not what the advertising and is extremely confusing!

N’a pas eu notre réservation (payée et réservée) et aucune aide apportée. Terrible service.

Was a reliable cozy place to sleep. Our bed and floor was covered in pet hair and dirt and was just not very clean overall so we had to use our own personal sheets and pillows. The shared bathroom was clean enough but was not restocked once during our stay. It was hard to get in contact with staff if you needed something urgently. It was overall worth it for the price but I recommend you bring your own blankets, pillows and bathroom supplies like toilet paper and hand soap.

The location is really nice and it's above a wonderful cafe with live music. The rooms are nice with shared bathrooms. Breakfast is make your own with basic ingredients. (1 or 2 eggs, white bread, fruit, peanut butter, and a nice kitchen. Sorry to say it feels a bit neglected. Things such as shower heads not working properly and door knobs held on with tape, teflon pans for making breakfast - way past their lifespans, bathrooms not cleaned regularly, etc,.. makes it feel like a bit run down The owner that we met was very nice and accommodating and I think they would have a great place otherwise.

We stayed on the bottom floor but got access to two bathrooms and a full kitchen. Staff were excellent, very helpful and friendly. It’s an old building so keep that in mind. I enjoyed the charm and reminded me of staying in my first apartment. I would stay there again!

Extrêmement bruyant jusqu’à 11 heures le soir pourriture dans les chambres, la poubelle de ma chambre quand je suis rentré était pleine ménage. Pas bien fait ne pas recommander cet endroit. Bonne journée

The location was great, and the building itself was nice enough, but overall, the place was not clean. The sheets on our bed were not fresh when we checked in, and we discovered hair and crumbs on them the first night we slept. We decided to wash them ourselves on the second day to ensure their cleanliness. The bathrooms seemed to have never been cleaned, as there was hair and dirt around the floor and dust build-up on all surfaces. If the stay had been cheaper, it wouldn't have been so bad, but for over $600, it's astounding to find the property in this state.

Location

It was good wish the bathrooms were assigned to each room

The staff was courteous

Room dirty no tv .. the bed terrible I go one day before.. they never said that I need share bathroom and kitchen both terrible dirty.. they don’t clean room ni building.. kitchen dirty .. room very small 4 mts .. pool is plastic.. no recommend it….breakfast no good…

My biggest issue with the place was that neither the listing on Expedia nor the hotel’s website made it clear that there was 1 shared bathroom for all the guests. This should be advertised in BOLD. That bathroom was FILTHY- dirty toilet, hair and dirt everywhere. My sheets were also dirty- hair and crumbs. The best thing I can say for this hotel is that the host was very friendly and helpful.

The room was dirty specifically the ceiling fan. The breakfast option was the same from the last two times we ordered. The bathroom could be better, good thing I brought my own toiletries.

The issues that we encountered were dirty floors and filthy rug , dirty bathroom and no toilet paper. Sharing one bathroom with six other rooms,each room containing up to four people and some with animals. It appeared to me that some people live there permanently .We had Dirty marks on our pillowcases .The back wall of our room was damp and discolored also the ceiling was peeling and looked like it was about to fall down.The heater control unit was a knob hanging from the heater by a wire, which is very dangerous. The door code didn’t always work. The breakfast was novel to say the least and was short on what was ordered. We had one towel between two and that wasn’t clean so we didn’t use it . As for the dead hanging plant that sums it up!!!! My wife has asthma and has allergies and this was not a good environment for her. Expedia told us to report this to the front desk and we told them that there wasn't any. We have since discovered that Expedia have known about this hostel for years and have chosen to ignore the same Problems which date back to at least three years. Why is this dump allowed to accept guests through Expedia and steal people’s money??? I think this is a sick joke Expedia asking what the problems were, when they have had reviews for exactly the same things we endured. The hostel refused us a refund and Expedia are still advertising their lies. Hope this is clearer,

Code for entry never arrived. Left outside accomodation. No one answered phone calls, text, or emails on contact details. Let in be another guest then found room wasn't even ready five hours after check in time no apology and tried to blame me for not filling online form out which I had done as soon as I received it

Good

Loved it! Couldn’t figure out the heating tho. But it was the perfect location to walking around the city and there were multiple stores around for anything and everything.