Melia Tortuga Beach

Resorts
8.0
/10
Very Good
232 reviews

What Guests Say About Their Stay

Paul Gordon

10.0
/ 10
We were sad that La Cabana didn't have Calamari and Spinach Crockettes. Also some of the food like pasta was cold that should have been hot at the Spices. We would have liked to have seen some pizza at the buffet.

Mark

10.0
/ 10
Was a lovley stay very friendly staff couldn't want for nothing cheers to all staff, rooms very spacious little dated but dont let that put you of it was a lovely stay

RAMALINGAM

10.0
/ 10
The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker
In the Area
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Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal, Cape Verde

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Elevator
Staying at Melia Tortuga Beach is a good choice when you are visiting Sal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Melia Tortuga Beach

Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal, Cape Verde
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Location


Staying at Melia Tortuga Beach is a good choice when you are visiting Sal.

About Melia Tortuga Beach

From business event to corporate gathering, Melia Tortuga Beach provides complete services and facilities that you and your colleagues need.

Melia Tortuga Beach is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Melia Tortuga Beach will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Melia Tortuga Beach, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Melia Tortuga Beach.

All facilities in Melia Tortuga Beach

Bar, Cafe and Lounge Melia Tortuga Beach
Bar, Cafe and Lounge
Swimming Pool Melia Tortuga Beach
Swimming Pool
Entertainment Facility Melia Tortuga Beach
Entertainment Facility
Fitness Center Melia Tortuga Beach
Fitness Center
Common Space Melia Tortuga Beach
Common Space

Things to Do

  • Outdoor pool
  • Entertainment for adults
  • Turkish bath
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Beach volleyball
  • Diving
  • Snorkeling
  • Fitness center
  • Horse riding
  • Volleyball
  • Fishing
  • Canoeing

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Terrace

Nearby Facilities

  • Gift shop
  • Shops

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Food and Drinks

  • Poolside bar

Public Facilities

  • Elevator

Accommodation Policy & General Information in Melia Tortuga Beach

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Melia Tortuga Beach
258
Number of floors in Melia Tortuga Beach
2
Another facilities in Melia Tortuga Beach
Outdoor pool, Entertainment for adults, Turkish bath, Beach umbrella, Spa

Frequently asked questions about Melia Tortuga Beach

What are available facilities at Melia Tortuga Beach?
There are top facilites at Melia Tortuga Beach such as Swimming Pool, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Melia Tortuga Beach?
The standard check-in time at Melia Tortuga Beach is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Melia Tortuga Beach?
Melia Tortuga Beach has a 5.0-star rating.
How many floors does Melia Tortuga Beach have?
Melia Tortuga Beach has 2.
How many rooms are available at Melia Tortuga Beach?
Melia Tortuga Beach has 258.
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Melia Tortuga Beach reviews and ratings

8.0
Very Good
From 232 reviews
Cleanliness

8.0

Room Comfort

8.6

Location

7.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveller Reviews Melia Tortuga Beach

Number of reviews per page
20
40
Top reviews
m
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Not impressed with the room, or the style of seperate houses. We stayed at Melia Unas for 5 days their set was better, paths of tiles not gravel. I asked for a hairdryer it never came. Food was good and all the staff very helpful and pleasent.
Paul
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room facilities were basic but good value for money.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was how spread out and spacious the resort was
Harry
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Awful Hotel, dirty and unwelcoming staff We left after a day
Pembe Hatice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff were really friendly, especially Erica who went above and beyond — she was just so lovely and welcoming. We paid extra for birthday decorations for our mum’s room, and the team really went the extra mile to make it look beautiful, which made her day feel so special. I wouldn’t class the hotel as a 5*, more of a solid 4*, but I honestly couldn’t fault it and would definitely stay again if I came back to Cape Verde!
Read More
Steve
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff thank you
Vanila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was friendly, Food was delicious and we enjoyed the pool everyday!
Amy Anouska
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel grounds were lovely as were the staff. However the hotel is very outdated and will look slightly different to the photos. We also had ants all over our bed when we first arrived so had to get the covers changed twice and the shower towels sometimes did not appear clean.
Nazim
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Didn’t realise our room would be next to building site. Staff nice, food and drink nice. Hotel looked dated and felt ‘not quite finished’. Blood stain on one of the blanket throws on the bed. Felt we were here for too short a stay (3 nights) to change rooms as we were told we could only change rooms the following day. Despite this we loved our short break.
Read More
Paul Gordon
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We were sad that La Cabana didn't have Calamari and Spinach Crockettes. Also some of the food like pasta was cold that should have been hot at the Spices. We would have liked to have seen some pizza at the buffet.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Was a lovley stay very friendly staff couldn't want for nothing cheers to all staff, rooms very spacious little dated but dont let that put you of it was a lovely stay
Diana
icon-with Partner
with Partner
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Main problem was the food .
Maria Elisabetta
icon-with Partner
with Partner
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

When we arrive at 2 o'clock in the morning we discovered that we had no room there,even if we had booked in April and we had to go to another Melia resort in the nearby. we were very disappointed also for the standard of the premises that it is not at all a 5-star hotel, as you can see from the picture. We had to argue all the time with the respinsables to have 2 roomkeys (not available we had just one ), to enter the spa and to reserve restaurants. Luckily all the ordinary staff was very kind and available to help and find solutions. The other Melia Dunas has more facilities than Tortuga and the beach is fantastic. Overall holiday was nice but for sure there is a lot to improve
Read More
RAMALINGAM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Not 5 star as sold, at most 3 star and very disappointing.
Joshua
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The atmosphere and landscaping looks really great. However, we couldn’t make reservations for dinner because they were always full, minutes after opening time. It was nearly impossible to get hot water in our villa so we took cold showers every night. Lastly, none of the bars would make any drinks without alcohol. For being “all inclusive” they only mean for people who drink alcohol. We stayed in a hotel in Praia that had burning hot water and was a fraction of the cost. I won’t be staying here again.
Read More
Vince
icon-Leisure
Leisure
6.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

The property staff was not courteous nor helpful when I called ahead and told them I’d land early. Upon arrival, I had to wait 5 hours for an “early” check in. The food was not good. The redeeming quality is the beach.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

WiFi is only available in the bar or pool area, not in room. Weak WiFi reception whenever it was available. Long wait time (2 hours) for dinner although reservation was made. You are required to make a dinner reservation however there was no availability to even make a reservation in advance as all restaurants were completely reserved. Housekeeping cleaning was incredibly poor. Trash was not taken out for days, small bugs crawling everywhere, same unclean sheets were being used to make the bed even though requested for new clean sheets. TV cable and phone service stopped working. There is an extra charge for pool/beach towels even with all inclusive. Overall a poor experience and one of the worst hotels I’ve ever stayed at.
Read More
Ola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The layout, scenery, the food and drinks were all good.
MrsEdewor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The hotel gives breakfast, lunch and dinner which is amazing
Number of reviews per page
20
40

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Exterior 4 Melia Tortuga Beach

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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See Other Accommodations in Sal
8.0
Very Good
From 232 reviews
Cleanliness

8.0

Room Comfort

8.6

Location

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Melia Tortuga Beach

Number of reviews per page
20
40
Top reviews
m
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Not impressed with the room, or the style of seperate houses. We stayed at Melia Unas for 5 days their set was better, paths of tiles not gravel. I asked for a hairdryer it never came. Food was good and all the staff very helpful and pleasent.
Paul
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room facilities were basic but good value for money.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was how spread out and spacious the resort was
Harry
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Awful Hotel, dirty and unwelcoming staff We left after a day
Pembe Hatice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff were really friendly, especially Erica who went above and beyond — she was just so lovely and welcoming. We paid extra for birthday decorations for our mum’s room, and the team really went the extra mile to make it look beautiful, which made her day feel so special. I wouldn’t class the hotel as a 5*, more of a solid 4*, but I honestly couldn’t fault it and would definitely stay again if I came back to Cape Verde!
Read More
Steve
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff thank you
Vanila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was friendly, Food was delicious and we enjoyed the pool everyday!
Amy Anouska
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel grounds were lovely as were the staff. However the hotel is very outdated and will look slightly different to the photos. We also had ants all over our bed when we first arrived so had to get the covers changed twice and the shower towels sometimes did not appear clean.
Nazim
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Didn’t realise our room would be next to building site. Staff nice, food and drink nice. Hotel looked dated and felt ‘not quite finished’. Blood stain on one of the blanket throws on the bed. Felt we were here for too short a stay (3 nights) to change rooms as we were told we could only change rooms the following day. Despite this we loved our short break.
Read More
Paul Gordon
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We were sad that La Cabana didn't have Calamari and Spinach Crockettes. Also some of the food like pasta was cold that should have been hot at the Spices. We would have liked to have seen some pizza at the buffet.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Was a lovley stay very friendly staff couldn't want for nothing cheers to all staff, rooms very spacious little dated but dont let that put you of it was a lovely stay
Diana
icon-with Partner
with Partner
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Main problem was the food .
Maria Elisabetta
icon-with Partner
with Partner
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

When we arrive at 2 o'clock in the morning we discovered that we had no room there,even if we had booked in April and we had to go to another Melia resort in the nearby. we were very disappointed also for the standard of the premises that it is not at all a 5-star hotel, as you can see from the picture. We had to argue all the time with the respinsables to have 2 roomkeys (not available we had just one ), to enter the spa and to reserve restaurants. Luckily all the ordinary staff was very kind and available to help and find solutions. The other Melia Dunas has more facilities than Tortuga and the beach is fantastic. Overall holiday was nice but for sure there is a lot to improve
Read More
RAMALINGAM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Not 5 star as sold, at most 3 star and very disappointing.
Joshua
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The atmosphere and landscaping looks really great. However, we couldn’t make reservations for dinner because they were always full, minutes after opening time. It was nearly impossible to get hot water in our villa so we took cold showers every night. Lastly, none of the bars would make any drinks without alcohol. For being “all inclusive” they only mean for people who drink alcohol. We stayed in a hotel in Praia that had burning hot water and was a fraction of the cost. I won’t be staying here again.
Read More
Vince
icon-Leisure
Leisure
6.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

The property staff was not courteous nor helpful when I called ahead and told them I’d land early. Upon arrival, I had to wait 5 hours for an “early” check in. The food was not good. The redeeming quality is the beach.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

WiFi is only available in the bar or pool area, not in room. Weak WiFi reception whenever it was available. Long wait time (2 hours) for dinner although reservation was made. You are required to make a dinner reservation however there was no availability to even make a reservation in advance as all restaurants were completely reserved. Housekeeping cleaning was incredibly poor. Trash was not taken out for days, small bugs crawling everywhere, same unclean sheets were being used to make the bed even though requested for new clean sheets. TV cable and phone service stopped working. There is an extra charge for pool/beach towels even with all inclusive. Overall a poor experience and one of the worst hotels I’ve ever stayed at.
Read More
Ola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The layout, scenery, the food and drinks were all good.
MrsEdewor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The hotel gives breakfast, lunch and dinner which is amazing
Number of reviews per page
20
40