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Casona Bustamante
Hotels
6.8
/10
Pleasant
57 reviews
What Guests Say About Their Stay
Rommina
10.0
/ 10
Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
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Edivaldo
10.0
/ 10
Melhor relação custo beneficio.
Check-in rápido.
Ambiente acolhedor
Confortável.
Recomendo ..
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Verified traveler
10.0
/ 10
O lugar é aconchegante, os funcionários da recepção são muito amáveis, agradáveis e fazem de tudo para lhe atender. Seguramente a melhor parte do hotel.
Achei a condição dos banheiros precária e o serviço de café da manhã pode melhorar bastante.
Apesar desses pontos não positivos, recomendo o hotel pelo excelente atendimento dos recepcionistas.
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In the Area
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Viña del Mar 31, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7500000
Main Facilities
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WiFi
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Available Room Types in Casona Bustamante
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What's around Casona Bustamante
Viña del Mar 31, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7500000
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Discover More About Casona Bustamante
Location
Casona Bustamante is a hotel is located at Providencia.
About Casona Bustamante
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casona Bustamante.
With all facilities offered, Casona Bustamante is the right place to stay.
All facilities in Casona Bustamante
Others
Hotel Services
- Luggage storage
- Tours
- Concierge
General
- Terrace
- Rooftop terrace
Public Facilities
- Safety deposit box
- Others
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Casona Bustamante
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for to-go breakfast: approximately USD 1 per person
- Airport shuttle fee: USD 70 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 50 per stay
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 17:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 17:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Casona Bustamante | 12 |
Another facilities in Casona Bustamante | Luggage storage, Tours, Concierge, Terrace, Rooftop terrace |
Frequently asked questions about Casona Bustamante
What are available facilities at Casona Bustamante?
There are top facilites at Casona Bustamante such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casona Bustamante?
The standard check-in time at Casona Bustamante is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00
Does Casona Bustamante provide breakfast?
Yes, Casona Bustamante provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casona Bustamante?
Casona Bustamante has a 3.0-star rating.
How many rooms are available at Casona Bustamante?
Casona Bustamante has 12.
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More Reviews from Other Guests in Casona Bustamante
Overall Ratings & Reviews Casona Bustamante
Traveloka (3)
Other sources (54)
6.8
Pleasant
From 54 reviews
Cleanliness
7.2
Room Comfort
6.4
Location
10.0
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
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Traveller Reviews Casona Bustamante
Number of reviews per page
20
40
Top reviews
Bianca
8.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Verified traveler
Friends and Family Family
8.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Sean
6.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Read More
R2
6.0
/10
Reviewed 420 week(s) ago
Expedia Group verified review
We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
Read More
Verified traveler
4.0
/10
Reviewed 444 week(s) ago
Hotels.com verified review
The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.
Read More
Jelani
10.0
/10
Reviewed 452 week(s) ago
Hotels.com verified review
Great Staff and pretty good location. really enjoyed my stay.
Brian
2.0
/10
Reviewed 503 week(s) ago
Expedia Group verified review
I have described my experience is some detail in a separate email to Expedia.com.au today.
It was very unsatisfactory.
Cristian
6.0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
Súper small rooms. Guests not allowed
Igor
Friends and Family
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo
Marcela
Friends and Family
10.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Excelente lugar a pasos del patio bellavista
Rommina
10.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Paula Ester
8.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Miguel A
8.0
/10
Reviewed 362 week(s) ago
Hotels.com verified review
muy bien ubicado y los chico@s de recepción son muy amables
Rocío
2.0
/10
Reviewed 362 week(s) ago
Hotels.com verified review
Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
alir
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Deanne
8.0
/10
Reviewed 393 week(s) ago
Hotels.com verified review
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Verified traveler
4.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.
Ellen
8.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
O Hotel está muito bem localizado e é muito bonito. Os quartos são pequenos porém confortáveis. O banheiro também é confortável porém pouco funcional, apesar do chuveiro ser muito bom, as cortinas plásticas ficam grudando no corpo durante o banho, e se colocamos elas para fora, imunda totalmente o banheiro. Seria muito util se o Hotel investisse em um box de vidro.
Esse foi o único inconveniente, de resto o Hotel é bem agradável e tem um terraço com uma vista incrível da cidade.
Read More
Verified traveler
8.0
/10
Reviewed 419 week(s) ago
Hotels.com verified review
O hotel tem excelente localização. Poderia ser mais limpo. Ficamos 9 noites e não colocavam papel higiênico todos os dias.
sonia
6.0
/10
Reviewed 419 week(s) ago
Hotels.com verified review
O local é bom, mas os quartos são muito pequenos, mal conseguimos colocar uma mala, então fica muito desconfortável.
Number of reviews per page
20
40
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Overall Ratings & Reviews Casona Bustamante
Traveloka (3)
Other sources (54)
6.8
Pleasant
From 54 reviews
Cleanliness
7.2
Room Comfort
6.4
Location
10.0
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Casona Bustamante
Number of reviews per page
20
40
Top reviews
Bianca
8.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Verified traveler
Friends and Family Family
8.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Sean
6.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Read More
R2
6.0
/10
Reviewed 420 week(s) ago
Expedia Group verified review
We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
Read More
Verified traveler
4.0
/10
Reviewed 444 week(s) ago
Hotels.com verified review
The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.
Read More
Jelani
10.0
/10
Reviewed 452 week(s) ago
Hotels.com verified review
Great Staff and pretty good location. really enjoyed my stay.
Brian
2.0
/10
Reviewed 503 week(s) ago
Expedia Group verified review
I have described my experience is some detail in a separate email to Expedia.com.au today.
It was very unsatisfactory.
Cristian
6.0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
Súper small rooms. Guests not allowed
Igor
Friends and Family
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo
Marcela
Friends and Family
10.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Excelente lugar a pasos del patio bellavista
Rommina
10.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Paula Ester
8.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Miguel A
8.0
/10
Reviewed 362 week(s) ago
Hotels.com verified review
muy bien ubicado y los chico@s de recepción son muy amables
Rocío
2.0
/10
Reviewed 362 week(s) ago
Hotels.com verified review
Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
alir
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Deanne
8.0
/10
Reviewed 393 week(s) ago
Hotels.com verified review
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Verified traveler
4.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.
Ellen
8.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
O Hotel está muito bem localizado e é muito bonito. Os quartos são pequenos porém confortáveis. O banheiro também é confortável porém pouco funcional, apesar do chuveiro ser muito bom, as cortinas plásticas ficam grudando no corpo durante o banho, e se colocamos elas para fora, imunda totalmente o banheiro. Seria muito util se o Hotel investisse em um box de vidro.
Esse foi o único inconveniente, de resto o Hotel é bem agradável e tem um terraço com uma vista incrível da cidade.
Read More
Verified traveler
8.0
/10
Reviewed 419 week(s) ago
Hotels.com verified review
O hotel tem excelente localização. Poderia ser mais limpo. Ficamos 9 noites e não colocavam papel higiênico todos os dias.
sonia
6.0
/10
Reviewed 419 week(s) ago
Hotels.com verified review
O local é bom, mas os quartos são muito pequenos, mal conseguimos colocar uma mala, então fica muito desconfortável.
Number of reviews per page
20
40