Hostal Hielo Sur

Others
7.4
/10
Pleasant
34 reviews

What Guests Say About Their Stay

Irma
10.0
/ 10
No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
See translation
Sergio Antonio
10.0
/ 10
Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
See translation
In the Area
See Map
Avenida Espana, 247, Punta Arenas, Provincia de Magallanes, Región de Magallanes y de la Antártica Chilena, Chile, 6212557

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hostal Hielo Sur is located in area / city Punta Arenas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hostal Hielo Sur

Avenida Espana, 247, Punta Arenas, Provincia de Magallanes, Región de Magallanes y de la Antártica Chilena, Chile, 6212557
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Discover More About Hostal Hielo Sur

Location


Hostal Hielo Sur is located in area / city Punta Arenas.

About Hostal Hielo Sur

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hostal Hielo Sur.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hostal Hielo Sur exclusively for you.

With all facilities offered, Hostal Hielo Sur is the right place to stay.

All facilities in Hostal Hielo Sur

Others Hostal Hielo Sur
Others

Hotel Services

  • Newspaper in lobby
  • Laundry service
  • Luggage storage
  • Tours
  • 24-hour Receptionist

Public Facilities

  • Restaurant
  • Others
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hostal Hielo Sur

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hostal Hielo Sur
12
Another facilities in Hostal Hielo Sur
Newspaper in lobby, Laundry service, Luggage storage, Tours, 24-hour Receptionist

Frequently asked questions about Hostal Hielo Sur

What are available facilities at Hostal Hielo Sur?
There are top facilites at Hostal Hielo Sur such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hostal Hielo Sur?
The standard check-in time at Hostal Hielo Sur is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hostal Hielo Sur provide breakfast?
Yes, Hostal Hielo Sur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hostal Hielo Sur?
Hostal Hielo Sur has a 3.0-star rating.
How many rooms are available at Hostal Hielo Sur?
Hostal Hielo Sur has 12.
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More Reviews from Other Guests in Hostal Hielo Sur

7.4
Pleasant
From 34 reviews
Cleanliness

8.6

Room Comfort

7.2

Service and Facilites

7.8

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Traveller Reviews Hostal Hielo Sur

Number of reviews per page
20
40
Top reviews
Francis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Verified traveler
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Marnie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Kevin
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

My wife and I enjoyed our time in time lovely hostel😊
Russ
6.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
roque
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Very nice and clean! Breakfast included. We love it.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

Easy to store luggage for extra time. walking distance to town.
Mark
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Gaetan
icon-Leisure
Leisure
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified traveler
8.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Staff was very nice. They had a blow dryer in the bathroom which was awesome
Leticia
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
jose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Bien, en líneas fenerales
Rodolfo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Irma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Sandra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
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Benita
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

El equipo muy profesional y excelente servicio.
Sergio Antonio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Laura
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Verified traveler
2.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Read More
Verified traveler
6.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Bom hostel para pernoitar no caminho para torres de paine.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hostal Hielo Sur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 34 reviews
Cleanliness

8.6

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hostal Hielo Sur

Number of reviews per page
20
40
Top reviews
Francis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Verified traveler
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Marnie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Kevin
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

My wife and I enjoyed our time in time lovely hostel😊
Russ
6.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
roque
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Very nice and clean! Breakfast included. We love it.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

Easy to store luggage for extra time. walking distance to town.
Mark
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Gaetan
icon-Leisure
Leisure
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified traveler
8.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Staff was very nice. They had a blow dryer in the bathroom which was awesome
Leticia
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
jose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Bien, en líneas fenerales
Rodolfo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Irma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Sandra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Read More
Benita
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

El equipo muy profesional y excelente servicio.
Sergio Antonio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Laura
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Verified traveler
2.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Read More
Verified traveler
6.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Bom hostel para pernoitar no caminho para torres de paine.
Number of reviews per page
20
40