Arrive très tôt à l'Hostel le personnel fut très aimable et nous ont permis de laissé nos valises et de relaxer dans le petit salon. Sans que l'on en fasse la demande, ils ont pas attendu 2 heures pm pour nous donner accès à notre chambre. Tous les employés sont avenants et souriants. La chambre était comme le reste de l'immeuble, tres propre et agréable. Fortement recommandé!
Honestly, this might be the best hostel in which we have ever stayed. My wife & I have several dozen hostels in as many countries under our belts. The staff is amazingly helpful. There was a Dutch understudy named Feliz who was so knowledgeable. And willing to share. And the lovely Katarina may be the kindest chilena in a country of wonderful people. If you can swing it, stay in the apartment on Monjitas. AMAZING view!! Very clean, decent breakfast, kitchen, wi-fi, central to everything-15 minutes to bellavista (bars, fries, Pablo nerudas house). And 10 minutes to La Vega ( vegetable market, good cheap Chilean food). Everyone speaks decent English.
We were upgraded to a 2 bed apartment, very modern and well situated for the touring the city on arrival. This was brilliant as we were very tired because of the long flight and going through the time zone!!! The staff at the hostel were brilliant as we needed to organise internal flights and our trip going south quite quickly, their advice saved us time and quite a bit of money. The manager couldn't be more helpful with both. The receptionists were very friendly and only too [pleased to give us further advice and help us with our poor Spanish.