7.4
/10
Pleasant
838 reviews

What Guests Say About Their Stay

SHENG-MIN
10.0
/ 10
So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there
Martin Joseph Denis
10.0
/ 10
For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Scott
10.0
/ 10
The hotel is nice, clean, rooms are good size, internet maybe a bit slow but works. Staff are great, concierge section go out of their way to help, room sevice takes 30 mins good prices, great staff, breakfast staff also great always smiling and welcoming serving coffee, tea, cold cuts and bacon eggs etc and local dishes too. I would stay again no problem
In the Area
See Map
No.5-7 Shaanxi Rd(S)., 5-7, Jing'an, Shanghai, China, 200020

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
City Hotel Shanghai is a hotel in a good neighborhood, which is located at Jing'an. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Hotel Shanghai

No.5-7 Shaanxi Rd(S)., 5-7, Jing'an, Shanghai, China, 200020
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Discover More About City Hotel Shanghai

Location


City Hotel Shanghai is a hotel in a good neighborhood, which is located at Jing'an.

About City Hotel Shanghai

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from City Hotel Shanghai exclusively for you.

With all facilities offered, City Hotel Shanghai is the right place to stay.

All facilities in City Hotel Shanghai

Others City Hotel Shanghai
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Smoking area
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Shanghai

Important Note
  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 80 for children
  • Fee for in-room wired internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 600 per person
  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 300 per day (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Shanghai
272
Number of floors in City Hotel Shanghai
26
Another facilities in City Hotel Shanghai
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked questions about City Hotel Shanghai

What are available facilities at City Hotel Shanghai?
There are top facilites at City Hotel Shanghai such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Shanghai?
The standard check-in time at City Hotel Shanghai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does City Hotel Shanghai provide breakfast?
Yes, City Hotel Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Hotel Shanghai?
City Hotel Shanghai has a 3.5-star rating.
How many floors does City Hotel Shanghai have?
City Hotel Shanghai has 26.
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City Hotel Shanghai reviews and ratings

Overall Ratings & Reviews City Hotel Shanghai

Traveloka (8)
Other sources (830)
7.4
Pleasant
From 830 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

8.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews City Hotel Shanghai

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The stay was alright but I would not recommend it for international users due to the lack of ability to speak in English, at reception, via call and irresponsive via Hotels.com chat.
Skyler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

solid hotel, but gym facilities were under renovation without notification to customers that it was unavailable
SHENG-MIN
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there
Read More
Qin
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good experience and view
Martin Joseph Denis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Laura
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Yap
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Good location & friendly staff.
Lin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Great location with easy access, good price, friendly staff.
sofia
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Very well located
sofia
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Very well located
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
Read More
Verified traveler
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

The hygiene condition and cleaning is not thorough. Used tissues were found under the quilt on the bed at return to room at night.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

I like everything else except inside the furniture and the base room area because the furniture are poor and the base tub water can’t go through it at same time.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Good location and walkable distance to metro station. Price is reasonable as compared to similar hotels in city centre.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

I used to stay in this hotel everytime I come to Shanghai for business reason. Price is reasonable though the hotel is located in the city centre. Metro is within walkable distance.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

close to us embassy, clean and tidy, professional service.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

I like the location of the property.It is very convenient for me visit my friends and family.
Scott
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The hotel is nice, clean, rooms are good size, internet maybe a bit slow but works. Staff are great, concierge section go out of their way to help, room sevice takes 30 mins good prices, great staff, breakfast staff also great always smiling and welcoming serving coffee, tea, cold cuts and bacon eggs etc and local dishes too. I would stay again no problem
Read More
Luis
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

3.5 stars is a perfect rating for this hotel. It is comfortable, has all the basics, and is located in a good area. The WiFi was strong, water pressure good, and bedding was slightly better than standard and slightly less than luxurious. Ideally the hotel needs a few decorative updates and better finishes as it looks a little dated, but you will not miss any of the typical accomodations.
Read More
Cristian
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The hotel was better than i expected based on reviews... the location in amazing if your into shopping and clean area. Only one thing i can say is ghat the bed were hard but i love that for my back support so it was good for me.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 City Hotel Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews City Hotel Shanghai

Traveloka (8)
Other sources (830)
7.4
Pleasant
From 830 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

8.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews City Hotel Shanghai

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The stay was alright but I would not recommend it for international users due to the lack of ability to speak in English, at reception, via call and irresponsive via Hotels.com chat.
Skyler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

solid hotel, but gym facilities were under renovation without notification to customers that it was unavailable
SHENG-MIN
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there
Read More
Qin
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good experience and view
Martin Joseph Denis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Laura
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Yap
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Good location & friendly staff.
Lin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Great location with easy access, good price, friendly staff.
sofia
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Very well located
sofia
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Very well located
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
Read More
Verified traveler
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

The hygiene condition and cleaning is not thorough. Used tissues were found under the quilt on the bed at return to room at night.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

I like everything else except inside the furniture and the base room area because the furniture are poor and the base tub water can’t go through it at same time.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Good location and walkable distance to metro station. Price is reasonable as compared to similar hotels in city centre.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

I used to stay in this hotel everytime I come to Shanghai for business reason. Price is reasonable though the hotel is located in the city centre. Metro is within walkable distance.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

close to us embassy, clean and tidy, professional service.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

I like the location of the property.It is very convenient for me visit my friends and family.
Scott
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The hotel is nice, clean, rooms are good size, internet maybe a bit slow but works. Staff are great, concierge section go out of their way to help, room sevice takes 30 mins good prices, great staff, breakfast staff also great always smiling and welcoming serving coffee, tea, cold cuts and bacon eggs etc and local dishes too. I would stay again no problem
Read More
Luis
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

3.5 stars is a perfect rating for this hotel. It is comfortable, has all the basics, and is located in a good area. The WiFi was strong, water pressure good, and bedding was slightly better than standard and slightly less than luxurious. Ideally the hotel needs a few decorative updates and better finishes as it looks a little dated, but you will not miss any of the typical accomodations.
Read More
Cristian
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The hotel was better than i expected based on reviews... the location in amazing if your into shopping and clean area. Only one thing i can say is ghat the bed were hard but i love that for my back support so it was good for me.
Number of reviews per page
20
40