Palm Spring Hotel

Hotels
8.1
/10
Very Good
310 reviews

What Guests Say About Their Stay

Sara

10.0
/ 10
It was just perfect! The room, the hotel, the location! Clean and amazing staff! They took us from the Zhuhai station to the hotel and from the hotel to the border! Just contact the hotel in advance.

Jiangtao

10.0
/ 10
The room is very clean and the staff is very friendly. The hotel provides free shuttle to/from the Gongbei port and free laundry. There are a lot of restaurants and convenient stores nearby.

Verified traveler

10.0
/ 10
The location is perfect for crossing over to Macao.Free shuttle from High Speed train station and Macao border. Manager Jackie very helpful in arranging one day trip around Zhuhai and Zhonghai. Friendly staff. Good restaurant. Breakfast is almost the same everyday. My fee included breakfast. I won't pay extra for it. Lots of foods nearby
In the Area
See Map
222 Qiaoguang Road, Xiangzhou District, Guangdong, China, 519000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Staying at Palm Spring Hotel is a good choice when you are visiting Guangdong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Palm Spring Hotel

222 Qiaoguang Road, Xiangzhou District, Guangdong, China, 519000
Discover More Places
Lobby Palm Spring Hotel
Lobby 2 Palm Spring Hotel

Discover More About Palm Spring Hotel

Discover the Charm of Palm Spring Hotel in Guangdong

Welcome to Palm Spring Hotel, your ideal destination for a memorable stay in the vibrant region of Guangdong, China. Whether you're here for business or leisure, Palm Spring Hotel offers a blend of comfort, convenience, and exceptional service that will make you feel right at home. We pride ourselves on providing a warm and inviting atmosphere, reminiscent of true Aussie hospitality, ensuring your visit is both relaxing and productive.

Palm Spring Hotel Location

Palm Spring Hotel is nestled in the heart of Dongguan, a dynamic city within Guangdong province. Located at 222 Qiaoguang Road, Xiangzhou District, Guangdong, China, 519000, our hotel offers a prime position that balances accessibility with tranquility. You'll find yourself just a short distance from the bustling city centre, with convenient access to major transport hubs, making it easy to explore all that Guangdong has to offer. The atmosphere here is one of relaxed sophistication, close to a vibrant café culture and weekend markets, perfect for those seeking a blend of urban excitement and peaceful retreat. For those looking to immerse themselves in local culture, the proximity to historical sites and modern entertainment precincts is unparalleled.

Palm Spring Hotel Facilities & Services

Facilities for guests at Palm Spring Hotel are designed to cater to every need, ensuring a comfortable and enjoyable experience. We offer a range of amenities to enhance your stay:
  • A sparkling swimming pool, perfect for a refreshing dip or a leisurely afternoon swim. Open daily from 8:00 AM to 8:00 PM. Entry is complimentary for all guests.
  • A fully equipped fitness centre, featuring modern cardio and weight training equipment. Available 24/7 for your convenience. Complimentary access for hotel guests.
  • A serene day spa offering a variety of treatments to help you unwind and rejuvenate. Treatments are available from 10:00 AM to 7:00 PM, with prices starting from AUD $90. Advance booking is recommended.
  • Complimentary Wi-Fi throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, with secure parking options at a rate of AUD $20 per day.
  • A dedicated concierge service to assist with bookings, recommendations, and any other requests you may have. Available 24/7.
  • A business centre equipped with printing and copying facilities, ideal for our corporate travellers. Available from 7:00 AM to 10:00 PM, with a small fee for printing services.
  • A children's play area, ensuring our younger guests have a fun and safe space to enjoy themselves. Open from 9:00 AM to 6:00 PM.

Palm Spring Hotel Room Types

Discover a variety of accommodation options designed to suit every traveller's needs. The room types of Palm Spring Hotel range from comfortable and well-appointed standard rooms to luxurious suites, each offering a unique experience.
  • Deluxe Room:

    Featuring a City View, these non-smoking rooms are perfect for solo travellers or couples. Some rooms include a bathtub for added relaxation. Room rates start from - per night.
  • Executive Suite:

    Offering expansive City Views, these spacious suites are ideal for extended stays or those seeking extra comfort. All Executive Suites come with a bathtub.
  • Family Room:

    Designed to accommodate families, these non-smoking rooms provide ample space and comfort. Some Family Rooms feature a bathtub, perfect for a relaxing soak after a day of exploring.
  • Palm Spring Suite:

    Our premier accommodation, boasting breathtaking City Views and luxurious amenities. These suites include a separate living area and a lavish bathtub.
All rooms at Palm Spring Hotel are strictly non-smoking to ensure a fresh and pleasant environment for all guests. We do not currently offer pet-friendly rooms.

Palm Spring Hotel Dining & Restaurants

Indulge your taste buds with the culinary delights offered at Palm Spring Hotel. Our dining venues provide a diverse gastronomic journey, from casual bites to fine dining experiences.
  • The Garden Café:

    Offering an artisanal breakfast menu with fresh, local produce, The Garden Café is the perfect start to your day. Enjoy a selection of pastries, fruits, and hot dishes. Open daily from 6:30 AM to 10:30 AM. Estimated price per person for breakfast: AUD $25.
  • The Horizon Bar:

    Situated with panoramic city views, The Horizon Bar is the ideal spot to unwind with a cocktail or enjoy a selection of local wines. Open from 5:00 PM to 1:00 AM. Small plates and snacks are available, with prices ranging from AUD $15 to $30.
  • The Imperial Court:

    Experience exquisite modern Chinese cuisine at The Imperial Court. Our chefs use the freshest ingredients to create a memorable dining experience. Open for lunch from 12:00 PM to 2:30 PM and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner: AUD $60.

Palm Spring Hotel Nearby Attractions and Activities

Palm Spring Hotel is ideally situated to explore the rich tapestry of attractions and activities that Guangdong has to offer. Immerse yourself in the local culture and discover the wonders that await you.
  • Dongguan Museum:

    Delve into the history and culture of the region at this fascinating museum, showcasing local artefacts and exhibitions.
  • Songshan Lake Scenic Area:

    A beautiful natural landscape offering opportunities for hiking, cycling, and enjoying the serene environment.
  • Humen Town:

    Explore historical sites related to the Opium Wars, offering a glimpse into China's past.
  • Qinghui Garden:

    A stunning example of traditional Lingnan garden architecture, perfect for a peaceful stroll.
  • Dongguan Exhibition Centre:

    A hub for cultural events, art exhibitions, and trade shows, offering a dynamic experience.
If you are looking for other activities around Palm Spring Hotel, check out the best deals on Traveloka: Recommended activities in Guangdong!

How to Get to Palm Spring Hotel from the Airport

Getting to Palm Spring Hotel from the airport is straightforward, with several convenient options available. We are committed to ensuring your journey is as smooth as possible, offering excellent airport transfer services.
  • Airport Shuttle Bus:

    Regular shuttle bus services operate from the airport to the city centre, with connections to public transport that can bring you close to Palm Spring Hotel. The journey typically takes around 60-90 minutes and costs approximately AUD $15.
  • Ride-hailing Service:

    You can easily book a ride-hailing service through your preferred app. This is a convenient door-to-door option, with fares estimated between AUD $40 and $60, depending on traffic.
  • Metered Airport Taxi:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare, which is typically in the range of AUD $50 to $70.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, you can arrange a private airport transfer directly with Palm Spring Hotel. Please contact our concierge in advance to book this service, with rates starting from AUD $80.
The journey from the airport to Palm Spring Hotel typically takes between 45 to 75 minutes, depending on traffic conditions.

Summary of Why You Should Choose to Stay at Palm Spring Hotel

Palm Spring Hotel offers an unparalleled experience in Guangdong, combining excellent facilities, comfortable accommodation, and a prime location. We are confident that your stay with us will be exceptional.
  • Prime Location:

    Conveniently situated in Dongguan, with easy access to local attractions and transport links.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness centre, day spa, and complimentary Wi-Fi.
  • Comfortable Rooms:

    A variety of room types to suit all needs, all non-smoking and well-appointed.
  • Delicious Dining:

    Savour diverse culinary options at our on-site restaurants and bar.
  • Warm Hospitality:

    Experience the friendly and professional service that makes Palm Spring Hotel feel like a home away from home.
Room availability at Palm Spring Hotel is often in high demand, so we recommend booking in advance. For the best rates and a seamless booking process, consider Booking Palm Spring Hotel through Traveloka. Book budget hotels in Guangdong and discover great deals. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Palm Spring Hotel

Entertainment Facility Palm Spring Hotel
Entertainment Facility
Functional Hall Palm Spring Hotel
Functional Hall
Common Space Palm Spring Hotel
Common Space
Lobby Palm Spring Hotel
Lobby
Accommodation Services Palm Spring Hotel
Accommodation Services

Things to Do

  • Karaoke
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Billiard
  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Accessible bathroom

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Palm Spring Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Palm Spring Hotel
116
Number of floors in Palm Spring Hotel
6
Another facilities in Palm Spring Hotel
Karaoke, Spa, Fitness center, Sauna, Steam room

Frequently asked questions about Palm Spring Hotel

What are available facilities at Palm Spring Hotel?
There are top facilites at Palm Spring Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palm Spring Hotel?
The standard check-in time at Palm Spring Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Palm Spring Hotel?
Palm Spring Hotel has a 4.0-star rating.
How many floors does Palm Spring Hotel have?
Palm Spring Hotel has 6.
How many rooms are available at Palm Spring Hotel?
Palm Spring Hotel has 116.
See All

Palm Spring Hotel reviews and ratings

Overall Ratings & Reviews Palm Spring Hotel

Traveloka (5)
Other sources (305)
8.2
Very Good
From 305 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Palm Spring Hotel

Number of reviews per page
20
40
Top reviews
Isaac C
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The shutter van service was good.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was just perfect! The room, the hotel, the location! Clean and amazing staff! They took us from the Zhuhai station to the hotel and from the hotel to the border! Just contact the hotel in advance.
Hao
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good customer service
Jiangtao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The room is very clean and the staff is very friendly. The hotel provides free shuttle to/from the Gongbei port and free laundry. There are a lot of restaurants and convenient stores nearby.
vince
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

People are friendly. Place is quite clean. Well maintained. Picture does lead you to believe that there is a swimming pool, but it doesn’t seem to be the case. They also have free shuttle service. You can call the hotel when you arrive at the border, for example, and they will come and pick you up at no charge. And then, for example, if you want to be dropped off at the Macau border, they will do that as well at no charge. Make sure you have their number however, and we chat to communicate with them.
Read More
Ting Hein
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The room I booked is small for couple. Didn't like smokers smoking in their nonsmoking room. But nearby is a good street which makes choosing a meal interesting. Service is great and courteous.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The location is perfect for crossing over to Macao.Free shuttle from High Speed train station and Macao border. Manager Jackie very helpful in arranging one day trip around Zhuhai and Zhonghai. Friendly staff. Good restaurant. Breakfast is almost the same everyday. My fee included breakfast. I won't pay extra for it. Lots of foods nearby
Read More
Changrong
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The hotel is within walking distance from the Zhu Hai railway station, and Gong Bei Port. The hotel staff are very friendly, and go above and beyond to make sure the guests are happy. Breakfast is great. The hotel even offers free shuttle to the port of Zhuhai-Maco-Hong Kong Bridge, which I really appreciate, as it saves me a lot of time and energy. Thank you for the great service!
Read More
Kin Hing
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Facilities such as spa services across the hotel are awesome. Hotel dining is not expensive and delirious.
DAVID
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Convenient location. Lots of eateries nearby.
Kenny
icon-Family
Family
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Very nice stay and comfortable bed and pillows. Opposite is the spa and massage which offers range of paid services. Also hire stay gives some free access.
Tiffany
icon-Family
Family
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Room and service were great in this hotel. On the first and second day, do not have room available with tub but on the third day upon request they managed to get us a room with tub. Quite a comfortable hotel to stay. However, if you make your booking through hotel.com you need to be aware of the statement written on the website. I booked a room for 2 adults and there stated breakfast for 2. But end up I only get breakfast for 1 after I confirmed the booking.
Read More
Verified traveler
8.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

First, no greeting from the check-in counter staff (everyone face was sour). But the cleaners were so helpful and friendly. My family room is big enough to accommodate 4 of us esp the huge toilet. Breakfast only for 1 person and I found it a little pathetic! Transport is provided to and fro from the ferry terminal which was very convenience for us. Hotel staff did not recommend the spa (opposite our hotel) to us. We went to the spa only after checking out and tried for half an hour. Overall, my family enjoyed our stay and would recommend this hotel to our friends.
Read More
siu mui
icon-with Partner
with Partner
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Good service, especially the hot spring and sauna is 24 hours open. Good food with cheap price. Worth to come again with family when you want to visit Zhuhai.
Alison
4.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Comfortable room though I wouldn’t choose a room without a window again. However I don’t recommend anyone stays here who doesn’t speak Chinese. Nobody can answer questions or requests so you have to go to front desk and use a translating app to ask for toilet paper! Yes toilet paper seems to be rationed....the reason to stay here is the large spa opposite. After a treatment therapist will thrust a paper in your face which asks you to circle your tip amount: 20/40/60/80/100 rupees. The sign in the room says “no forced tipping”. What is this paper? Highly persuasive tipping?. I never returned to the spa and of course will never stay at Palm Springs again.
Read More
Verified traveler
2.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Sub par, dirty, just unpleasant, old, inconsiderate staff, construction nearby starts 7am on the weekend. Very bad value overall. Will not stay here again.
Tham
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Value for stay, near to the city
Tony
icon-Family
Family
10.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

Best hotel we have ever stayed. Don't get deceived by the lobby's look and weird old fashioned set up. My wife and kids agreed with this. My daughter did not want to leave and still think the best moment of this two weeks trip was this hotel stay. High ceiling, dual beds, and super spacious high end modern bathroom. The staff was amazing. I could not get any cash out of 4 different banks ATM, and after a brief explanation to the hotel staff they offered to charge credit card and he would personally funded my WeChat wallet. I can't say enough about the service and accommodation. Highly recommended. Only complaint is too much construction around the area but it is not their fault.
Read More
Verified traveler
10.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Hotel with great spa facilities And many food around the area. Will return again
Theresa
2.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

I asked the staff twice about the boat to Hong Kong and they told me the last one was around midnight with confidence. It was until I missed my last boat to Hong Kong. This shows that the staff didn't really care about their customer as they didn't take time to really establish their needs and their ongoing trip or safety. Just feels like a hotel that I would just stay one night and not one I would return to because all they wanted was the money. However overall, the hotel was a good stay for the price you pay for in a convenient location close to the border. Easily nip across to hk or Macau.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Palm Spring Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Palm Spring Hotel

Traveloka (5)
Other sources (305)
8.2
Very Good
From 305 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Palm Spring Hotel

Number of reviews per page
20
40
Top reviews
Isaac C
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The shutter van service was good.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was just perfect! The room, the hotel, the location! Clean and amazing staff! They took us from the Zhuhai station to the hotel and from the hotel to the border! Just contact the hotel in advance.
Hao
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good customer service
Jiangtao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The room is very clean and the staff is very friendly. The hotel provides free shuttle to/from the Gongbei port and free laundry. There are a lot of restaurants and convenient stores nearby.
vince
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

People are friendly. Place is quite clean. Well maintained. Picture does lead you to believe that there is a swimming pool, but it doesn’t seem to be the case. They also have free shuttle service. You can call the hotel when you arrive at the border, for example, and they will come and pick you up at no charge. And then, for example, if you want to be dropped off at the Macau border, they will do that as well at no charge. Make sure you have their number however, and we chat to communicate with them.
Read More
Ting Hein
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The room I booked is small for couple. Didn't like smokers smoking in their nonsmoking room. But nearby is a good street which makes choosing a meal interesting. Service is great and courteous.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The location is perfect for crossing over to Macao.Free shuttle from High Speed train station and Macao border. Manager Jackie very helpful in arranging one day trip around Zhuhai and Zhonghai. Friendly staff. Good restaurant. Breakfast is almost the same everyday. My fee included breakfast. I won't pay extra for it. Lots of foods nearby
Read More
Changrong
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The hotel is within walking distance from the Zhu Hai railway station, and Gong Bei Port. The hotel staff are very friendly, and go above and beyond to make sure the guests are happy. Breakfast is great. The hotel even offers free shuttle to the port of Zhuhai-Maco-Hong Kong Bridge, which I really appreciate, as it saves me a lot of time and energy. Thank you for the great service!
Read More
Kin Hing
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Facilities such as spa services across the hotel are awesome. Hotel dining is not expensive and delirious.
DAVID
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Convenient location. Lots of eateries nearby.
Kenny
icon-Family
Family
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Very nice stay and comfortable bed and pillows. Opposite is the spa and massage which offers range of paid services. Also hire stay gives some free access.
Tiffany
icon-Family
Family
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Room and service were great in this hotel. On the first and second day, do not have room available with tub but on the third day upon request they managed to get us a room with tub. Quite a comfortable hotel to stay. However, if you make your booking through hotel.com you need to be aware of the statement written on the website. I booked a room for 2 adults and there stated breakfast for 2. But end up I only get breakfast for 1 after I confirmed the booking.
Read More
Verified traveler
8.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

First, no greeting from the check-in counter staff (everyone face was sour). But the cleaners were so helpful and friendly. My family room is big enough to accommodate 4 of us esp the huge toilet. Breakfast only for 1 person and I found it a little pathetic! Transport is provided to and fro from the ferry terminal which was very convenience for us. Hotel staff did not recommend the spa (opposite our hotel) to us. We went to the spa only after checking out and tried for half an hour. Overall, my family enjoyed our stay and would recommend this hotel to our friends.
Read More
siu mui
icon-with Partner
with Partner
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Good service, especially the hot spring and sauna is 24 hours open. Good food with cheap price. Worth to come again with family when you want to visit Zhuhai.
Alison
4.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Comfortable room though I wouldn’t choose a room without a window again. However I don’t recommend anyone stays here who doesn’t speak Chinese. Nobody can answer questions or requests so you have to go to front desk and use a translating app to ask for toilet paper! Yes toilet paper seems to be rationed....the reason to stay here is the large spa opposite. After a treatment therapist will thrust a paper in your face which asks you to circle your tip amount: 20/40/60/80/100 rupees. The sign in the room says “no forced tipping”. What is this paper? Highly persuasive tipping?. I never returned to the spa and of course will never stay at Palm Springs again.
Read More
Verified traveler
2.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Sub par, dirty, just unpleasant, old, inconsiderate staff, construction nearby starts 7am on the weekend. Very bad value overall. Will not stay here again.
Tham
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Value for stay, near to the city
Tony
icon-Family
Family
10.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

Best hotel we have ever stayed. Don't get deceived by the lobby's look and weird old fashioned set up. My wife and kids agreed with this. My daughter did not want to leave and still think the best moment of this two weeks trip was this hotel stay. High ceiling, dual beds, and super spacious high end modern bathroom. The staff was amazing. I could not get any cash out of 4 different banks ATM, and after a brief explanation to the hotel staff they offered to charge credit card and he would personally funded my WeChat wallet. I can't say enough about the service and accommodation. Highly recommended. Only complaint is too much construction around the area but it is not their fault.
Read More
Verified traveler
10.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Hotel with great spa facilities And many food around the area. Will return again
Theresa
2.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

I asked the staff twice about the boat to Hong Kong and they told me the last one was around midnight with confidence. It was until I missed my last boat to Hong Kong. This shows that the staff didn't really care about their customer as they didn't take time to really establish their needs and their ongoing trip or safety. Just feels like a hotel that I would just stay one night and not one I would return to because all they wanted was the money. However overall, the hotel was a good stay for the price you pay for in a convenient location close to the border. Easily nip across to hk or Macau.
Read More
Number of reviews per page
20
40