Ramada by Wyndham Xian Bell Tower

Overall disappointing. The WiFi was the worst I’ve had in China. The room was very old fashioned. There was no shower curtain and the towels were very old and ripped. The beds were extremely hard and uncomfortable. On our first night there was no hot water until 9.30pm which was very inconvenient as we weren’t pre warned, although we were given a complimentary breakfast when we complained. Finally the driver arranged by the hotel to bring us to the airport was terrifying, driving c140km per hour while farting in and out of lanes. Overall I wouldn’t recommend.

Very nice hotel. I love the stay. My room is very clean and the staff is friendly.

We had a wonderful stay at Xi’an Ramada Bell Tower Hotel. We got our room upgraded upon arrival. The room was tidy and big enough to accomodate three adults. The staff were kind and helpful in meaningful ways.

Great location near center of city and subway. Very clean and comfortable with pleasant staff. Hotel arranged an excellent tour of terracotta warriors.

More than an hour to check in. Room was changed three times and we were tired after train journey from Beijing. Although there was a room Service menu with service till 1030, when I asked for food at 9pm, I was told that Chef had already left for the day. Not a single Staff was conversant with English. The only person who could speak something was very rude. I complained to the General Manager the following day and the rude staff as I was told was suspended.. Overall a terrible experience although I have used the Ramada chain in Mumbai,Colombo and several other cities. Location wise its an excellent property but not recommended at all. Stay away.

Location was good. Hui Min Jie was only a 5 mins walk away. The Drum Tower was 10 mins away. The Bell Tower was 15 mins away. Hotel was good. The staff was great and helpful. They gave us suggestions and helped organise a trip for us to see ththe Terracotta Warriors.

Chose this Ramada because of its location: close to the Muslim Quarter and Bell Tower. The nearest subway stn is BeiDaJie, connecting Line 1 and Line 2. Breakfast is adequate, but the setting is not impressive: big round table meaning shared dining space. Overall a good place if you use subway for sightseeing in Xi'an.

Well located hotel but most facilities muted as was undergoing renovation

location, convenience, accessibility and good facilities.

Great location and new interior. Near to the subway station which is a bonus

Excellent location. Close to subway station, Bell tower and many tourist attraction near-by.

Great hotel in an awesome location

ac is noisy and washroom is poorly designed. this hotel needs some upgrading

Air cond not cold, pre-set the room temperature to 24 Celsius. We pay the 4 star rate but enjoy the 2 star air cond. Stayed 5 nights, complained about the air conditioner but end up given a fan to solve the problem. Very very un professional. Regret never leave earlier to move to other hotels

1. WiFi was poor, slow and some days was inaccessible, informed but in vain 2. Air cond temperature cannot adjust less than 24 Celsius bcoz is controlled by hotel to save the electricity consumption 3. Mosquitoes can be found in the room

The frontdesk staff were helpful, though they did not give us wifi passwords at chec-in, and they gave us wrong directions to a store later in our stay. The carpeting in the rooms were stained and the light switches were impossible to figure out. But, the beds were comfortable, the showers were exceptional (the best I've experienced in China), and the breakfast was fantastic. The location was central to many of the key sights and easy walking distance to the metro. I would stay thete again.

The hallway and rooms were a bit spooky and dark. Nothing could be done about brighter lighting as the building of the hotel was not really directed towards sunlight which made the room atmosphere uncomfortable and a bit creepy. Booked a suite and beds were hard and pillows had smell. Concierge was not helpful to call taxis which was inconvenient for us tourists to travel to other places in the city although the hotel is strategically located close to Bell Tower. Decided to check out earlier one day than we planned as everything was so inconvenient and asked the hotel to help pre-book a cab early in the morning to the high speed railway station, but they refused as they said they couldn’t accommodate on this - and instead, they booked the transport at the tour desk in the hotel at double the price of normal taxi fare. What a rip off! Never recommend this hotel.

overall very good.

Very pleasant short stay, concierge efficient and helpful.

Apart from accidentally booking a smoking room, we were all very happy with the quality of the hotel and its location. So far this is the best low priced 4+ star we have stayed in, in China.